6/12/2006 11:39 AM
New complaint of funds confiscation against betonsports (sbr rating c ). The bettor lost $23,000 to the sportsbook since May 12th before his last deposit on Thursday of $4,000. The player claims the clerk offered him a 30%
sportsbook bonus if he would be willing to double his usual deposit of $2,000 to $4000, which he did. The bettor went on to bring his balance to $20,984.87. On Saturday the account was frozen; the sportsbook telling him he was suspected of being part of a "
syndicate." Today, $15,600 was sent to his Neteller account, $5,384 less than his balance. The player also holds accounts at BetOnSports Plc sites,
MVP Sportsbook (SBR rating C-) and
Millennium (SBR rating C-), and states he has lost $8900 combined.
Update: BOS Management tells SBR they will once again be reviewing their decision on both cases today.
6/8/2006 04:01 PM
Millennium Sports (SBR rating C) confiscates portion of player’s winnings and bonus On Sunday, 6/04/06, the bettor made a $3,000 deposit, received a $1,200 (40%) reload
bonus, then made a winning wager that risked his $4,200 balance on the Anaheim Angels, bringing the account balance to $10,920. Today,
Millennium closed the account and sent him $6,414; confiscating the
sportsbook bonus as well as 28% of proceeds from the winning wager. Just as is the case with an unjust confiscation of free-play bonus winnings, the player could have risked his funds for the desired return at a different sportsbook. This player has lost over $23,000 to Millennium Sports and has received 9 reload bonuses during one month as a losing client.
The bettor also holds a one week old account at
sister book,
betonsports (sbr rating c ), who has reduced his limits from $10,000 to $1,000; thereby increasing the amount of wagers he must make to complete his rollover from 9 to 90. The book has taken this action after two winning plays, despite the player’s willingness to bet normal limits via phone only. Management states that if the player refuses to accept the new wagering limit BOS will remove the bonus and 33% of the two winning wagers he made after this initial deposit. Customer Service Manager Jamie tells SBR these decisions are final. SBR will contact BOS COO C
5/27/2006 11:59 AM
betonsports (sbr rating c ) wager cancellation policy drawing complaints.
BetonSports tells TheRX.com poster that it reserves the right to cancel wagers on
sports odds that are about to change. Sportsbooks often subjectively label these types of wagers as "
betting steam". The industry standard dictates that the only time it is acceptable for a sportsbook to cancel a wager is when the line posted is a gross error and is addressed before the event begins. This is commonly referred to as a ’Bad line’ or ’erroneous betting odds’. Sportsbooks are entitled to deny service to players but confirmed wagers should not be susceptible to cancellation at the book’s discretion.
5/27/2006 1:21:33 PM Update: BetOnSports tells SBR that as of today, this policy will no longer exist and all confirmed wagers will be honored.
5/1/2006 10:58 AM
SBR Bill Dozer reports: Costa Rica sources report
BetRoyal (SBR rating D) in early negotiation stages to sell to larger competitor,
betonsports (sbr rating c ).
3/11/2006 12:37 PM
SBR Bill Dozer reports: The VO Group including
MVPsportsbook(SBR rating C) and
V-Wager(SBR rating C) experiencing technical difficulties as it moves into the
betonsports (sbr rating c ) building. BetOnSports purchased the VO Group at the close of 2005. Players report missing pending wagers from their account history as well as slight delays with withdrawals. The sportsbook tells SBR that players may call for a complete record of their active plays and states that the migration should be complete by the end of next week.
2/23/2006 05:47 PM
SBR Bill Dozer reports: betonsports (sbr rating c ) agrees to credit player for winning soccer wager at intended odds.
2/23/2006 09:09 AM
SBR Bill Dozer reports: betonsports (sbr rating c ) cancels bettor’s winning soccer wager after match. The sportsbook claims the price of the wager was listed incorrectly due to human error, while the player states the odds offered were comparable with other sportsbooks. SBR is speaking to BetOnSports about paying winnings at what they believe to be the correct price. BetOnSports management is expected to reassess this decision, understanding that voiding winnings after funds are risked is unacceptable.
Player to wagering department: "Receiving no notice by email, phone or messageboard though hours and even a day passed before the events I betted on took place leads to only one conclusion: The odds offered by you where perfectly alright when I placed my bets. There was no no flipping of lines at that time. Id was only after the results where clear, that the process of denying my bets started. Instead of balancing their book properly your colleagues accepted and by their odds even teased and aquired bets on the "underdog" result of the two events. This is the explanation why nothing at all happened until the games where finished. Even then no contact with me as the customer, just quietly deleting the bet from the account. I am more than sure, that if the results would have beeen like your colleagues expected and I had lost my bets, nothing at all would have happened and the bets would be on the account as lost."
2/21/2006 07:40 AM
betonsports (sbr rating c ) considers paying a player they once stiffed for $400,000. Now under new management BetonSports is hoping the long belated payoff will help put an end to the "stiff" label that has haunted them for years. Ken Weitzner, of the EOG.com, has reported the gambler will receive hold-harmless type agreements and hopefully payment relatively soon. BetonSports stiffed the player out of $400,000 claiming he was a "professional". BetonSports’s SBR rating has suffered and a few of the more respected watchdogs and gaming portals have refused to accept their advertising.
11/6/2004 11:43 PM
SBR mailbag: The following is one of two slow-pay complaints SBR recently received from
betonsports (sbr rating c ) players.
"Just thought I'd tell you about my payout request. I requested an Oct. 31 Neteller payout. I started bugging them about it maybe 2-3 days later. I was promised that it would be in my account by the end of the day November 5. Nothing. I called early November 6 and was promised again by the end of the day. As the end of the day neared on the east coast I began calling. They told me I needed Jonathon, the manager. First call: at lunch, an hour later: at lunch, a half hour later: not at his desk, a half hour later: payouts are closed. What a joke, these guys are really pissing me off."
10/22/2004 04:43 PM
SBR Bill Dozer reports: Money Plays Casino (SBR rating F+), part of GoTo Entertainment, stalling player owed $3,000 for over 3 months. Management states the client is on a payment plan yet does not have a planned date for payment or set amount.
Sports Betting Lines (SBR rating F+) slow-paying customer since 10/7/04. Player has received sporadic emails over the last two weeks falsely claiming payment has been sent. Phone lines and live-chat are currently down.
betonsports (sbr rating c ): Two players report being slow-paid. One player is waiting 10 days for FirePay payment while another is waiting for a credit card withdrawal from 9/17/04.
Bets4All (SBR rating D-): Complaints continue to mount. Downgraded to D-
10/1/2004 12:50 PM
betonsports (sbr rating c ) marketing scam starts to unravel with new information. The recent public offering of BOS has not slowed this marketing scam machine. The most recent scam involves copying SBR’s own Sportsbook Review.Com website and replacing the recommended list with all of BOS owned sportsbooks.
BOS’s most recent scam. SBR lawyers in London to seek relieve and a permanent end to this scam.
9/27/2004 02:43 PM
Another betonsports (sbr rating c ) marketing scam? The marketing manager of BOS, a Peter Wilson, who has said to receive kickbacks from radio buyers apparently had a new idea this year. It was to copy the Sportsbook Review copyrighted site and list all of the BOS owned sportsbooks on the recommended list. SBR has turned this matter over to legal council.
BOS’s latest marketing scam.
7/29/2004 05:36 PM
betonsports (sbr rating c ) reaches its highest all-time SBR rating: C Today's Sportsbook Review upgrade of BetOnSports comes after our re-evaluation found fundamental improvements in their operation. The BOS massive high risk marketing budget has been slashed in half and player complaints are at a 5 year low. While improvements seen through the first half of 04 are positive, we would still remind players that this operation is well known for poor customer service and heavy handed player policies.