12/3/2011 02:26 PM
betonline247 scams another playerA
betonline247 (SBR rating F) player tells SBR that he has been waiting for an €800 for four months.
betonline247 players have reported not being paid more than €50,000. SBR has more than fifty complaints on file from users that were not paid. The sportsbook was included in the April 16th, 2011 report "
Online scams, five sportsbooks to avoid".
Operating out of San Pedro, Costa Rica,
betonline247 claims to be regulated by government of Costa Rica. The claim is not accurate; sportsbooks in Costa Rica are not given gaming licenses nor are their sportsbooks regulated by government officials.
betonline247 targets European customers. The sportsbook was added to the
scam sportsbook blacklist by Sportsbook Review.com on May 14th, 2011.
11/23/2011 06:06 PM
UPDATEbetonline has completed its audit of player four. The player's account has been reactivated and he is free to continue to play or request a withdrawal of his $65,000 balance.
betonline statement: After an exhaustive and extensive investigation of the players activity we have taken the decision to honor the players claim to his winnings. As a new poker platform we believe it is essential to maintain the utmost security in our systems for the safety of our players and to conform to our regulatory obligations of our license. It's not a fast process but ultimately it is the fairest.
I appreciate the patience of you and the community at large during this process and we will be contacting the player today to let him know his account has been reactivated and he can continue to play or take a payout as per our normal processes and rules.
SBR has received complaints from four betonline (SBR rating B+) poker players that their payouts were on hold while they were audited for suspected chip dumping. The first dispute was resolved amicably. In the second dispute SBR has concluded, and the player has since confessed, chip dumping took place. The third dispute involves a player suspected of being part of a fraud ring. The largest case is from a player with a balance of $65,000, who has been open to review his hand history publicly. betonline expects to resolve the matter by the start of next week. betonline, which rarely receives disputes surrounding sportsbook play, recently launched a poker platform that has become instantly popular due to their large player base and players' shrinking online poker options. betonline plans to expand its poker management and staff to avoid lengthy account audits and add more proactive risk management.
9/11/2011 12:03 PM
betonline experiencing ISP outageUPDATE: The betonline website is back online and fully operational.betonline (SBR rating B+) users report experiencing downtime.
betonline management tells SBR that their Panamanian internet provider is experiencing temporary issues. Players are still able to enter wagers over the phone whilst the internet hiccup is sorted.
6/29/2011 02:09 PM
betonline247 downgraded from D- to F
5/8/2011 04:41 PM
Sportsbook Scam alert: betonline247 not paying bettorsFour new
betonline247 (SBR rating D-) payment complaints have been reported.
betonline247 is now slow-paying more than 45 players over €50,000. |
betonline247 scam report
4/17/2011 07:19 PM
betonline247 Sportsbook players report slow-payTwo new
betonline247 (SBR rating D-) complaints have been reported. Player one requested €1576 on December 18th, 2010. Player two requested €485 on February 1st. Each player was quoted a 2-30 business day time-frame. Neither player has received payment. |
betonline247 Sportsbook history
4/16/2011 04:17 PM
Online Scams, five sportsbooks to avoidThe
Sportsbook Review Blacklist includes 1,066 sportsbooks. These online sportsbooks are the worst in the industry. The criterion to be included in this list is to carry a D- or F rating.
The worst online scam sportsbooks
#5: betonline247 Sportsbook (SBR rating D-)
Operating out of
San Pedro, Costa Rica,
betonline247 claims to be regulated by the
government of Costa Rica. The claim is not accurate; sportsbooks in
Costa Rica are not subject to government regulation. The dishonest claim
is likely an attempt to sway player confidence.
betonline247's business
model targets European clients. SBR has received 40 current payment complaints from
betonline247 players.
View the rest of the five worst online sportsbooks.
3/16/2011 06:20 PM
betonline247 payout reported; 15 new complaints hit SBR mailbox
betonline247 (SBR rating D-) complaints reach SBR mailbox. Fifteen new payment complaints were submitted from players...
read more.
2/17/2011 06:58 PM
betonline247 slow-pays reach SBR mailboxbetonline247 (SBR rating D-) players report additional slow-pays. One player requested a withdrawal of €1,519 on January 29th via Moneybookers. Another
betonline247 player deposited $100 on January 14th, receiving a 100% bonus, and increased his balance to $4,500 after fulfilling wagering requirements. He has not been paid to date. |
betonline247 player complaints
2/7/2011 09:08 PM
betonline247 players report slow-pay: €16,700 owedFour new
betonline247 (sportsbook rating D-) payment complaints have been filed. SBR last
reported on January 22nd that
betonline247 was slow-paying seventeen players over €13,000.
betonline247 support has provided only generic messages to players, and is currently not communicating with SBR. |
betonline247 report
1/22/2011 12:10 PM
betonline247 player reports payment; 30 day withdrawal time-frameA
betonline247 (
sportsbook rating D-) player reports payment. The player states that he received a €750 payout, along with an e-mail from
betonline247 apologizing for the delay. Since SBR's last update which chronicled twelve
betonline247 payout complaints, five new payment issues have been reported by players. |
betonline247 Report
12/31/2010 09:14 PM
betonline247 player reports slow-payA
betonline247 (SBR rating D-) player reports slow-pay. The player asked for three withdrawals of €100 on 9/12, 10/12, and 11/12. No funds have been paid by
betonline247. The player states that his identification documents have already been approved.
betonline247 tells players to expect their funds in 2-30 business days. The last reported payment from a
betonline247 player was
documented on SBR on December 11th. There are twelve
betonline247 slow-pay complaints on file, with players owed a total €8,012.58.
12/11/2010 09:47 AM
betonline247 player confirms payment
betonline247 (SBR rating D-) player reports payment. On 11/30, SBR
reported on six cases of
betonline247 slow-pay. One of the players requested €1416.20 on October 20th. That player confirmed receiving payment today. In total, 11
betonline247 payment issues remain outstanding, with those players owed $7712.58.
12/4/2010 11:48 PM
betonline247 player reports slow-payA
betonline247 (SBR rating D-) player reports a slow-pay. On October 23rd, the player requested a €418 withdrawal to Moneybookers, and has not received payment. This is the 12th report of a
betonline247 slow-pay.
betonline247 owes these players €9,128.78,
11/30/2010 07:47 AM
betonline247 payouts: 6 complaints reportedbetonline247 (SBR rating D-) players complain of slow-pay. In total, 11
betonline247 players have reported that they have yet to be paid. Those players are owed a combined €8710.78. The last confirmed
betonline247 payment was reported by SBR on 11/15. Players in need of assistance with
betonline247 are asked to submit a
sportsbook complaint form.
Payout | Requested on€2145.76, 10/19
€1714.69, 10/18
€300, 10/14
€579, 10/23
€438.82, 10/15
€1416.20, 10/20
11/17/2010 08:59 AM
betonline247 player reports a €100 slow-payA
betonline247 (SBR rating D-) player reports a slow-pay. On October 8th, the player asked for a withdrawal of €100 by Moneybookers.
betonline247 told him that the payout would take from 2-30 days to be completed. SBR is following up on the complaint.
11/15/2010 11:56 AM
betonline247 player confirms paymentA second
betonline247 (SBR rating D-) player has confirmed payment. The player asked for a withdrawal of $2,500 by Moneybookers on October 2nd. He was paid on November 15th, two weeks past
betonline247's payment window of 2-30 days.
betonline247 players in need of assistance are asked to submit a
sportsbook complaint form.
11/10/2010 06:30 PM
betonline247 player reports paymentA
betonline247 (SBR rating D-) player has reported payment. On September 30th he asked for a withdrawal of €1018.50.
betonline247 is currently
slow-paying 5 players a total of €2,116.31.
11/4/2010 10:09 AM
betonline247 withdrawal complaint #5betonline247 (SBR rating D-) player submits a withdrawal complaint. On October 16th he asked for a withdrawal of £106.31.
betonline247 then required that he send a copy of his passport, which he complied with. No funds have been credited so far.
betonline247 is slow-paying 4 other players a total of €2010. SBR last
reported on a
betonline247 payment September 15th.
10/17/2010 07:52 PM
betonline247 management addresses slow-pay complaintsbetonline247 (SBR rating D-) update.
betonline247 management has addressed the 4 slow-pay complaints
reported by SBR in the last month.
betonline247:
All players are getting paid. We take from 2-30 business days based on their account history. They will all get paid.
SBR asks that
betonline247 elaborate as to why a player's history with the sportsbook would effect how promptly he or she was paid. SBR will update this report.
10/13/2010 03:08 PM
betonline247 slow-pay complaint reportedA
betonline247 (SBR rating D-) player asked for a withdrawal of €500 on August 30th. He has not received payment to date.
betonline247 currently is slow-paying 3 other players a total of €1510. SBR last
reported on a
betonline247 payment September 15th.
10/3/2010 04:10 PM
betonline247 payment complaintA
betonline247 (SBR rating D-) slow-pay complaint has been reported. On September 1st a player asked for a withdrawal of €238, and has yet to receive his funds. This is the third outstanding
betonline247 slow-pay complaint. SBR is continuing to attempt to discuss the payout statuses with
betonline247.
9/27/2010 06:07 PM
betonline247 player in the dark on withdrawal statusA new
betonline247 (SBR rating D-) withdrawal complaint has been reported to SBR. On September 6th a player requested €800 from
betonline247, and has not received the funds. The payment method the player chose was Moneybookers. This is the second outstanding
betonline247 sportsbook complaint. On September 22nd, SBR reported that a player who requested €472.80 on August 26th had not been paid.
9/22/2010 09:38 AM
betonline247 payment complaintA
betonline247 (SBR rating D-) player submits a sportsbook complaint. In the summer of 2010 he deposited €20 via Moneybookers in exchange for a €20 registration bonus. After meeting the required 10X rollover he asked for a payout of €472.80 on August 26th.
betonline247 has not credited the player's Moneybookers account. SBR is following up on the payment complaint.
9/15/2010 09:49 AM
betonline247 player reports paymentThe
betonline247 (SBR rating D-) player who was the subject of SBR's September 13th
sportsbook report has confirmed payment. One day after the SBR report was posted the player states that he received his €292.50 withdrawal via Moneybookers.
betonline247 player: I just want to thank you for pressuring betonline247, what ever you did I have received my 292.5 euro that I requested on August 21st a day after I wrote a complaint.
9/13/2010 10:31 PM
betonline247 Moneybookers complaintA
betonline247 (SBR rating D-) player writes to SBR that he asked for a withdrawal of €292.50 on August 21st. His Moneybookers payment request has not been filled.
betonline247 has not yet commented on the player's payout status. Players in need of assistance or with
betonline247 feedback are encouraged to submit
sportsbook complaints.
6/28/2010 08:01 AM
betonline247 free bet promotion dispute
betonline247 (SBR rating D-) has denied the payout request of a player that cashed in $239 after accepting a free bet promotion from the sportsbook in 2008.
betonline247 accumulated a number of complaints from players that had their
deposits refunded and winnings left in their account. On March 6th,
betonline247
claimed that there was a pending ownership change and afterward all complaints would be settled. As of June 23rd,
betonline247
stated that three players who submitted
sportsbook complaints received payment - one player confirming receiving only a partial payout toward his balance owed.
betonline247 has claimed that the $20 free bet promotion the player accepted carried a $60 funding requirement before winnings could be withdrawn. However, after their website and ownership changes
betonline247 is unable to point to any archived promotional rules or offer made to the player in this dispute. SBR has suggested that if
betonline247 cannot produce any evidence supporting its position, that the player be paid his $239 balance. SBR will update this report pending
betonline247's decision.
6/23/2010 08:13 AM
betonline247 claims two players balances have been paid
betonline247 (SBR rating D-) management has claimed that two players who wrote in that their
deposits were returned and balances left in their accounts have been paid. On June 9th
betonline247 first contacted SBR stating that its website was back on-line and that the sportsbook intended to clear all player debt. SBR is contacting both players to verify
betonline247's claims.
6/15/2010 01:06 PM
betonline247 makes partial payment to player
betonline247 (SBR rating D-) has made a partial payment of $200 to a player that had his deposit returned after requesting a withdrawal. The player initially requested $1492 from
betonline247 on December 7th. His deposit of $225 was returned on January 14th. On June 9th,
betonline247 management contacted SBR claiming that the site was once again operational after a period of downtime and that the sportsbook intended to settle all balances owed. SBR will update this report as more payments are made. Players that have not contacted SBR are asked to fill out
sportsbook complaint forms.
6/15/2010 09:29 AM
betonline now accepting non-US bettors
betonline (SBR rating B+) tells SBR that they are now accepting non-US bettors. Residents of Panama, where
betonline is headquartered, and residents of Malta are not able to open accounts.
6/9/2010 10:03 AM
betonline247 states it is back on-line and intends to pay player debt
betonline247 (SBR rating D-) is back on-line. A
betonline247 manager e-mailed SBR and claimed that the site is once again operational and that all withdrawals owed would be honored.
betonline247
refunded several player deposits and kept winnings in their accounts. All players in need of assistance with
betonline247 should fill out a sportsbook
complaint form. SBR advises players to avoid
betonline247 until it shows that it can pay its player debt.
5/15/2010 12:16 PM
betonline247 refunds deposits of winning players and fails to pay funds
betonline247 (SBR rating D-) has refunded a third player's deposit following a payout request. On December 5th a player requested a withdrawal of $508 and was instead credited back only $101 (the amount of his deposit). Following this time
betonline247 has ignored all of the player's inquiries. This is the third instance of
betonline247 sportsbook refunding the deposits of winning players and failing to payout their funds.
betonline247 is operated on the Golden Star Gaming platform. SBR is following up with the software provider to confirm their business relationship with
betonline247.
betonline247 has ignored all SBR inquiries, and does not list a public phone number.
5/14/2010 09:00 PM
betonline247 - SBR initiates rating coverage at D-
5/11/2010 04:27 PM
betonline247 stalls another player payoutbetonline247 (unrated) receives another payment complaint. A player requested a $600 withdrawal on February 6th and has yet to receive his funds. The player has stated that multiple e-mails sent to
betonline247 management have went unanswered. SBR has received two previous
payment complaints against
betonline247 - two players
reported having their deposits refunded after making payment requests.
betonline247 is considered a high-risk sportsbook and should be avoided by players.
4/21/2010 12:29 PM
betonline247 refunds player deposit after payout request
betonline247 (unrated) has refunded a player's deposit after a payout request was made. The player deposited $225 and increased his balance to $1267. On December 7th the player initiated a withdrawal request.
betonline247 then refunded his deposit. This is the second reported instance of
betonline247 refunding a deposit after a payment request. On March 6th,
betonline247 claimed that an ownership change was pending and that winnings could not yet be paid.
betonline247 has ignored all SBR inquiries.
4/16/2010 06:34 PM
betonline upgrades ASI software wagering platform
betonline (SBR rating B+) has upgraded their ASI software wagering platform. |
Players discuss software.
3/6/2010 12:08 PM
betonline247 refunds player deposit; claims ownership change pendingOn December 3rd, a
betonline247 (unrated) player requested a withdrawal of $800.
betonline247 paid only $72, which was the amount of the player's deposit. In ensuing discussion with the player,
betonline247 claimed to be in the process of an ownership change and that all players were refunded deposits but would be paid in full. |
betonline247 forum discussionbetonline247:
We are in transition of selling the site to new owners and players will be paid. We refunded all deposited money in full to all the players.
2/3/2010 12:18 PM
EasyStreet Sports added to sportsbook ratings guide at CEasyStreet Sports (SBR rating C) has been added to the
sportsbook ratings guide. EasyStreet is comprised of the same management which sold the original
betonline to
BestLine Sports in April of 2007.
EasyStreet remains headquartered in the same building in San Jose, Costa Rica.
11/18/2009 10:30 PM
betonline.com website down
betonline (SBR rating B+) is experiencing website difficulties. Phone lines remain up for customer service and wagering.
betonline has stated that the site should be up within the next 30 minutes.
11/18/2009 02:10 PM
betonline upgraded from B to B+
10/29/2009 11:05 AM
betonline upgraded from B- to B
10/21/2009 11:38 PM
betonline downgraded from A- to B-
10/21/2009 10:00 PM
The New York Police Department announces indictments of betonline BookmakersThe New York Police Department today announced the indictment of
betonline principals on gambling charges. According to news conferences held by the NYPD and the NY District Attorney, charges are largely based on evidence of cash transactions that took place in the United States, including one paid in person to a winning bettor for over $500,000. Multiple alleged agents and credit websites were also named and cited as "wire rooms" for stateside bookmaking. It is unclear if the arrests will affect
betonline's ability to send post-up player's their funds. SBR will investigate further and monitor
betonline's progress in sending what is expected to be a surge in withdrawals. Although highly rated sportsbooks have weathered legal problems of key individuals, players are advised to use caution as the company's position becomes clear.
3/29/2008 02:25 PM
betonline (SBR rating A-) also battling website attack. Management tells SBR they are working diligently to resolve the matter and expect to have a solution in place shortly. Players may call 1-800-841-9751 for customer service, or 1-888-238-5808 for wagering or use the
betonline LiveChat.
Player will likely find other sportsbooks are fighting attacks from extortionists this weekend. The Denial of Service attacks are caused by excessive requests to a website's server which in turn leaves little or no resources for legitimate user traffic. The sportsbook's information and databases are not "hacked" or compromised. Bettors can find a list of all LiveChat links
here as well as all sportsbook phone numbers
here. SBR readers can report website downtime
here.
3/21/2008 06:43 PM
betonline (SBR rating A-) website experiencing technical difficulties. Online wagering is expected to be available within the the hour. Players can call 800-841-9751 for wagering and account information.
3/17/2008 09:13 PM
betonline (SBR rating A-) launches new casino. The platform's software developers tell SBR the
betonline casino will compete for the title of most realistic graphics and performance.
9/2/2007 11:55 PM
SBR’s Sports Betting Rules Monitor:Coral (SBR rating A-) adds notice that it will now grade all cricket bets that it has not offered a price for the tie or draw as no-action (voided wager).
GamblersPalace (SBR rating C) &
Skytower (SBR rating C) states that it reserves the right to require users to leave bonus and deposited funds in the account for 30 days before withdrawing.
betonline (SBR rating A-) adds statement regarding the voiding of winnings from free-play wagers where the bettor bets on both sides of the same game.
IASbet (SBR rating B) revamps rules pages. IAS players are advised to review this page
here for information relevant to his or her betting habits.
InstantActionSports (SBR rating C-) changes house limits.
BetUSA (SBR rating D+) changed rules on season win totals for NCAAF from 11 regular season games to 12 regular season games. Adds rule for baseball props regarding if a game is suspended and completed on a different day. Added new rules for hockey shootouts.
8/19/2007 10:28 PM
SBR’s Sports Betting Rules Monitor records noteworthy changes at four sportsbooks
betonline (SBR rating A-) adds rules for NCAA Football season win totals and conference championship future bets.
betonline.com also changed the required minimum games played for baseball division wins futures from 155 to 160.
Will Hill (SBR rating A) rewrites entire rules section. Players are advised to review all rules that apply to their betting style.
BetShop (SBR rating C-) cuts max win per bet by two thirds.
The maximum win per bet is limited to GBP 10,000 from 30,000 or 15,000 Euro from 45,000
regardless of the stakes or the odds.
GamingClubSportsbook (SBR rating C) adds fee for inactive accounts
"An administration fee equivalent to 5 sportsbook credits of such credit balance shall be levied monthly."
8/16/2007 10:29 PM
Sportsbook.com (SBR rating D+) management confirms with
SBR that the
Jazette Ltd. Group is now processing payouts to non-US players by Neteller. Players who have had to wait over three months have reported receiving five-figure sums in $2500 increments as recently as this morning. The Neteller option is not listed as an available transfer method on the group's websites, but owed players have been contacted by email to confirm their Neteller account number and arrange transfer. Players outside of the US and Canada who are waiting for a payout from the Sportsbook.com family may
contact SBR for assistance in arranging payment. Neteller is again seen as a viable option for many sportsbooks, such as
betonline (SBR rating A-), who relisted the method on their cashier page yesterday. Sportsbook.com management also stated that of the over 2000 players that experienced a one month or longer delay due to processing issues, 93 users remain. Those users, many of whom are from the March 21st batch of botched transfers, are also welcome to contact SBR for assistance.
7/16/2007 09:58 AM
betonline & BestLineSports upgraded from B+ to A-
7/2/2007 02:04 PM
SBR’s Sports Betting Rules Monitor: Sportsbooks react to rainout in Yankees vs. Orioles game on June 28th, 2007. For wagering purposes Baltimore was graded as a 6-4 winner despite the game being suspended in the top of the 8th due to weather with the Yankees leading 8-6. Many New York bettors requested clarification from clerks, prompting the sportsbooks to update and/or clarify wagering rules.
Matchbook (SBR rating A-) updates baseball wagering rules
Matchbook adds text stating moneyline wagers on baseball games that are suspended will be graded based on the score of the last full inning, should play be halted in the top half of the inning with the home team trailing.
betonline (SBR rating B+) clarifies baseball moneyline grading betonline removes irrelevant text about the game being official for grading purposes after 8.5 (if home team is winning) or 9 innings, leaving text stating moneyline baseball bets are official after 5 complete innings or 4.5 innings if the home team is winning.
BetPlatinum (SBR rating C-) removes contradicting wording to clarify that MLB games must go 4.5 (if home team is winning) or 5 innings to declare moneyline winner; removes text suggesting 9 innings of play is required for all grading.
SportsOffShore (SBR rating B),
WorldWideWagering (SBR rating B),
ClicknGamble (SBR rating D-) & JustforBettors (SBR rating D-) each add clarification and/or examples for grading of suspended baseball games.
Latest rule changes
Topcat (SBR ratign C) rules as well as sister book,
BetTrojan (SBR rating C) rules add notation that Las Vegas policies apply for situations not covered within own rules pages.
Expekt (SBR rating B) adds "debit cards" to list of transfer methods that may incur a deposit fee.
6/7/2007 11:58 AM
betonline upgraded from B to B+
4/17/2007 06:39 PM
BestLine Sports (SBR rating B+) officially announces acquisition of betonline (SBR rating B). betonline players should not experience any migration down time as the site is already moved to the BestLine server in Panama. BLS plans to utilize the highly brandable URL in new marketing campaigns. betonline was formerly located in Oficentro in San Jose, Costa Rica.
4/16/2007 12:34 AM
betonline upgraded from C to B
2/19/2007 11:22 PM
betonline upgraded from C- to C
7/3/2006 11:56 AM
betonline upgraded from D+ to C-
8/12/2005 02:28 PM
betonline - SBR initiates coverage at D+
8/12/2005 12:54 PM
SBR Bill Dozer reports betonline (SBR rating D+) using stiff bookmaker Robbie Mcphail and old Apex Sportsbook customer list to solicit new players. Multiple players have complained that Robbie is again dialing for deposits; this time, on behalf of the relatively unknown
betonline.com. The operation is about one year old and is starting its first marketing campaign. Players should be weary of a sportsbook that chooses to use an individual with a soiled reputation to launch its brand.