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Sportsbook Review: BetJoint

SBR RATING C

Contact Information

CS Phone: 1-877-238-5646
Wager Phone: 1-877-238-5646
Email: customerservice@betjoint.com
Live Chat:

BetJoint

Company Information

Website: betjoint.com
Software: BLR Technologies
Policy: betjoint.com Rules

SBR Search Results: BETJOINT

Results News results for the search term: BETJOINT
3/26/2009 12:31 PM
betjoint (SBR rating C) players moved to Bookmaker (SBR rating A+). Players can log into their account at Bookmaker.com with their normal betjoint user ID and password. Bookmaker management tells SBR they expect to have the betjoint website working on their servers shortly. Condition of Bookmaker taking over betjoint player balances is a 3 time play-through (rollover) of player funds.

9/19/2008 04:39 PM
betjoint upgraded from C- to C
8/1/2008 09:20 PM
betjoint (SBR rating C-) reconsiders decision in May wagering dispute; pays player $3,202
The player made two winning 3-team parlays wagering $250 and $150 in free-play bonus money to win a total of $5,359. The last leg of both parlays were on the San Diego Padres +1.5 run line. The player also made a regular moneyline bet on the Padres as well as a wager on the opposing team using his deposited funds. The next day the user account was debited $3,051 (although book calculated and eventually paid $3,202) and his parlays were recalculated as 2-teamers with the third leg removed. betjoint cited this rule. betjoint is credited with keeping an open line of communication with both SBR and the player. Management gave the following reasons for crediting the player:
1) the fact that if the Padres had won by 1 run, he would have lost everything. Thus, he DID have exposure. (2) I also considered the feelings of nearly everyone who posted on the threads
[link] concerning this particular issue with Jason and their thoughts DO count.
6/2/2008 10:33 AM
betjoint (SBR rating C-) changes software, hosting
betjoint has moved from IDSA Hosting and its ASI software to a new web hosting, wagering, and software solution that uses BLR software. The turnkey solution is shared with BetSportsInc (SBR rating D). BetSportsInc first entered the rating guide at F after utilizing BetCascade's system. The small book tells SBR it left Cascade's platform after learning of player no-pays. betjoint is currently under review for canceling winning wagers.

5/18/2008 11:10 PM
betjoint (SBR rating C-) applies bonus rule to parlay winnings; costs player $3,051
The player made two winning 3-team parlays wagering $250 and $150 in free-play bonus money to win a total of $5,359. The last leg of both parlays were on the San Diego Padres +1.5 run line. The player also made a regular moneyline bet on the Padres as well as a wager on the opposing team using his deposited funds. The next day the user account was debited $3,051 and his parlays were recalculated as 2-teamers with the third leg removed. betjoint cited the rule below:

You are allowed to bet both sides of the same game, PROVIDING THAT IT IS ALWAYS WITH YOUR OWN CASH AND NEVER INCLUDES THE USE OF ANY ‘FREE PLAY’ CREDIT. This rule applies to all straight-action wagers and also any plays that are used in parlays or teasers. For example, if you make a FREE PLAY wager on Team “A” or use Team “A” in a parlay or teaser wager using FREE PLAY credits, you are not allowed to bet Team “B” from that same game or event with either FREE PLAY credits or CASH play. Likewise, if you make a CASH wager on Team “A” or use Team “A” in a parlay or teaser wager, you are not allowed to bet Team “B” from that same game or event with FREE PLAY credits. However, you can make CASH plays on both sides of the same game in all instances, whether it is straight action, parlays or teasers. Violations of this rule will result in both/all bets on that event or game being cancelled and those bets will be considered null and void. In such instances, the cash play money will be refunded to customer's account and the customer will automatically forfeit all remaining Free Play credits in his/her account as penalty for rule violation.

The player argues that his cash bets oppose each other and were not made in an attempt to hedge out of the parlay. He also argues that betjoint is using a single cash bet to void two separate larger parlay wagers. The rule is considered fine print due to the fact that the software does not prohibit these actions. This is the second case of this rule biting into an account balance this year. In February a player was in a similar situation. His free-play parlay lost and the cash bet won. betjoint handled it differently, canceling the player’s winning cash wager that was opposing the last leg of a losing parlay. betjoint assured SBR that had the parlay won it would have been honored and the losing cash bet would have been no-actioned. betjoint stated it aimed to prohibit the player from making a cash bet on the opposing team and it expects its software to prohibit the free-play buy-back bet in the near future. In this most recent report, the player’s $575 cash bet was honored while the parlay legs were not. Despite inconsistent handling with the two accounts, betjoint’s management states that the rule gives the book the ability to cancel any and all bets referenced in the rule. Players should be aware of the odd rule and the liberties it gives the sportsbook. Under this catch-all stipulation a sportsbook has the ability to cancel winning cash wagers or void a $7,000 8-team parlay if the bettor was to make a $20 cash bet that was opposite one of the picks in his parlay. | Forum discussion

2/25/2008 08:51 PM
Player vs. betjoint (SBR rating C-)
The player used his free-play bonus to make a winning three-team parlay that netted him $4,600. After winning an additional $2,000 and requesting a payout, betjoint voided the winning bet citing a wagering rule that says players cannot bet both sides of the same game when using free-play funds. After the bettor won the first two legs of this parlay he hedged the third leg using his balance to ensure a profit. The player argues that the controversial rule does not refer to parlays, is hidden, and is meant to trap free-play winners. Players are reminded to read all sportsbook rules and understand their ramifications. Vague and jumbled rules often result in disputes due to different interpretations. SBR to suggest betjoint compromise, offering to grade the player's wager as a two-team parlay and do a better job outlining its bonus terms.

betjoint: You are allowed to bet both sides of the same game, PROVIDING THAT IT IS WITH YOUR OWN CASH AND NEVER INCLUDES THE USE OF ANY ‘FREE PLAY’ CREDIT. Any violations of this rule will result in both/all bets on that event being cancelled and those bets will be considered null and void. In such instances, the cash play money will be refunded to customer's account and the customer will automatically forfeit all remaining Free Play credits in his/her account.

Correction: betjoint tells SBR that details reported are incorrect. The player hedged his free-play parlay wager with a cash bet which had won. betjoint states that it is their policy to cancel the hedging cash bet or second opposing wager. Management also stated that "if the free-play had it won would have been paid to the player" and "if the cash bet had lost the risked amount would have been refunded."

10/22/2007 06:24 PM
New sportsbook betjoint enters the SBR rating guide at C-. betjoint is a Costa Rica-based sportsbook utilizing the International Data Solutions (IDS) wagering call center. betjoint is owned by Mark Roberts who previously worked for BetAtlas (SBR rating B-). betjoint is an independent sportsbook and is not affiliated with Atlas. This book and all IDS-serviced sportsbooks use ASI software.

10/22/2007 06:23 PM
betjoint - SBR initiates rating at C-
Results 1 - 2 of 2 Rating changes for: BETJOINT
9/19/2008 04:39 PM
betjoint upgraded from C- to C
10/22/2007 06:23 PM
betjoint - SBR initiates rating at C-

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