9/11/2009 09:23 AM
Skybook resolves slow-pay complaintOn 9/4 SBR reported that a
Skybook (SBR rating B-) player had been waiting for approximately four weeks for a $10,000 bank wire. Skybook stated that the payment was delayed due to the sportsbook moving into the
betez facility The player received payment this morning.
9/4/2009 06:10 PM
Skybook payout complaintA
Skybook (SBR Rating B-) player wrote SBR stating he had requested a bank wire four weeks ago, and had been quoted two different payout dates, of which neither payment was received. Skybook management has stated that the player is scheduled for the next bank wire batch going out in the coming week. Skybook management says a batch of bank wire payments were delayed longer than normal due to operational changes. Skybook recently moved to the
betez's facility.
9/1/2009 10:47 AM
Skybook move to new office, software, complete
Skybook (SBR rating B-) confirms cost-saving migration to the
betez Group and their DGS Software platform. Skybook's General Manager states that most members of managment has been retained and the
Skybook staff will be based in its own office within the
betez facility. Skybook also stated they will continue to do their own processing and are working to improve inconsistent payout timeframes. The
bettor who reported waiting 43 days for Neteller was paid $2,356 in full via bank wire on the 43rd day.
8/24/2009 11:27 PM
Skybook closes office; moves to turnkey software and host providerSkybook Sportsbook (SBR rating B-) has moved its player accounts from its servers and ASI Software to turnkey provider,
betez which uses Digital Gaming Solutions Software. Players reported being unable to access their accounts this evening, likely due to the porting of information to
betez from the original database. SBR will contact
Skybook to learn the extent of the company changes and if management will remain on site and continue to operate Skybook's banking. Skybook has
struggled to pay players through Neteller as of late, missing or not providing estimated payment dates.
5/2/2009 03:43 PM
Yower.com downgraded from C- to D+. The sportsbook was formerly hosted by
WWTS (SBR rating C+) before WWTS was acquired by
Bodog Sportsbook (SBR rating B). Yower is now a turnkey sportsbook under the
betez Group. SBR is currently attempting to assist a player who was scammed by an individual using the
betez pay per head service.
betez customer service is not familiar with the Yower.com site that it hosts or its promotions and rules.