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Sportsbook Review: BetEmpire

SBR RATING F

Contact Information

CS Phone: 1-866-978-6134
Email: help@betempire.com
Live Chat: No

Off-line

Company Information

Software: Sports Pulse
Parent / Host: Sportsbook Solutions

SBR Search Results: BETEMPIRE

Results News results for the search term: BETEMPIRE
9/9/2008 04:12 PM
AllSportsMarket (SBR rating D) website off-line; player complains of 8 month no-pay
The betting exchange has seen little activity since one of its owners, also a minority owner of the failed betempire (SBR rating F), was arrested in Italy on unrelated charges. SBR rules scans show the ASM website was last online September 4th.
Player logs withdrawal request responses:
12/10/2007 11:44:00 AM Customer Support Wrote: Dear Mr. ****, We are currently delayed with the payment queue so your withdrawal is not scheduled to go out yet. I apologize for the inconvenience this may cause. I will notify you personally when your payment is issued. Kindest regards, Christina ASM Client Support -Accounting
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2/27/2008 4:35:00 PM Customer Support Wrote: Your withdrawal is scheduled to go out in one of the upcoming batches. Unfortunately, I cannot give you a date as I am only informed by the accountants as each one is issued. I will see if I can get more detailed information for you. Christina
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3/19/2008 5:27:00 PM Customer Support Wrote: I do not have an update for you. I will contact you when I do. Christina
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5/13/2008 9:42:00 AM Customer Support Wrote: I'm sorry, but there is really nothing more for me to say. I understand your frustration and you are in your right, but there is nothing more I can do about this. You will be contacted when your payment is issued. Christina
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8/3/2008 12:07:00 AM Customer Support Wrote: Hi ******. Your withdrawal is still in the queue. I will inform you when it is issued. Christina

8/24/2007 03:44 PM
BookMaker (SBR rating A+) officially takes over Superiorbook (SBR rating D+) as well as accounts from sister no-pay sportsbook, betempire (SBR rating F). Bookmaker has erased the rollover requirement previously imposed by the internal Empire/Superior "merger." Players now have full acess to wagering and their funds.

Operations Director of Superiorbook and betempire quoted in the Bookmaker press release:
Mr. Jimmy Mason, Operations Director of SuperiorBook.com: I can not stress how pleased I am that Bookmaker.com came to the rescue of our former players. Bookmaker.com has gone above and beyond anything I have seen in this industry and continues to show why they are an A+ operation. My number one concern has been and continues to be the welfare of the players and I can now sleep well at night knowing everyone's funds are safe and they'll now have a much better overall gaming experience.
8/21/2007 01:35 PM
Superiorbook (SBR rating D+) to close
Superiorbook.com currently displays a message stating that the book is off-line due to server upgrades. The sportsbook is working on transferring account balances to Bookmaker (SBR rating A+). Once an agreement is finalized players can expect to have access to their betting accounts, without any new wagering stipulations, in 24 to 48 hours. Superiorbook must transfer account information from its SportsPulse software to Bookmaker.com. Superior became the last sportsbook to use the proprietary SportsPulse platform after sister site betempire (SBR rating F) went out of business in June.

7/30/2007 01:28 PM
Scam sportsbook WorldWager (SBR rating F-) off-line for good?
The sportsbook's website wordwager.com was parked last week. SBR has received many complaints of fraudulent activity from World Wager players over the past four years including deleted winning bets, creating new rules to void winnings, and simply refusing to pay part or all of player withdrawals. WorldWager solidified its scam status in 2004 when SBR questioned the book about deleting months of betting history and lowering account balances. WorldWager's owner responded:

"If the lines posted by worldwager.com are off by more than 1.5 points on any point spread sport or posted incorrectly (reversed), management is entitled to delete any wagers placed on the wrong lines. In any money line sport, if the lines are off by more than 20 cents, management is entitled to delete any wagers placed on the wrong lines."

WorldWager spawned the creation of stiff sportsbook betempire which was originally financed by BetUS (SBR rating D). betempire (SBR rating F), management said it left WorldWager due to dishonest business practices.

6/21/2007 06:48 PM
betempire (SBR rating F) officially closed; stiffs players
The sportsbook's website displays a message saying that Empire has closed and that sister site, Superiorbook (SBR rating D+) "is offering players an opportunity to continue playing and keep their balances while using the same user ID and password." The notice, which is signed by manager Frederick Gray who left the company last month, makes no mention of the 15 time roll-over requirement for users who wish to make a withdrawal. Empire has been online for the past two weeks despite the "bailout" press release issued on June 8th.

6/9/2007 10:05 AM
AllSportsMarket enters the SBR Rating Guide at D. Players are advised to use caution. An ASM ownership partner is also part of the group that owns betempire (SBR rating F) which is expected to close shortly. Empire is a low-limit sportsbook that focused on helping the new bettor through the wagering process.

6/9/2007 09:35 AM
betempire (Empire Sportsbook) lowered from D to F
6/8/2007 12:02 PM
betempire (Empire Sportsbook) lowered from C- to D
6/8/2007 11:07 AM
betempire (Empire Sportsbook) to close; won't pay players?
SuperiorBook (SBR rating D+)
has issued a press release titled "SuperiorBook.com- Acquires betempire.com." The release states that players will be required to bet their Empire Sportsbook (SBR rating C-) balances 15 times through before withdrawing and calls the account transfer a "bailout program." SBR is attempting to reach both Superior and Empire contacts to find out the status of player accounts. Up until now, Superiorbook has been a licensee brand serviced and controlled by betempire, using its accounting, hosting and betempire's proprietary software, SportsPulse. It is unknown if betempire is attempting to keep player balances as the NBA season ends by shifting balances within its own products, or, if the book is unable to pay and the former white label partner will carry on. | See Superiorbook press release

10/22/2006 11:48 PM
SuperiorBook (SBR rating D+) attempts to scare players away from current sportsbook
SBR has received many complaints from readers about Superiorbook, a turnkey site from betempire (SBR rating C-), regarding an unprecedented amount of spam. The latest batch of email sent to customer lists claim that VIP (SBR rating A+) has closed and players should now join the safer Superiorbook. This prompted the recently privatized VIP to send an email to it’s users stating:
"It has come to our attention that emails containing false information about our company are being circulated. VIP.com is now under private ownership and the company is secure and successful as always. We will continue offering the same great products and services that you have come to expect from VIP.com – now and in the future. VIP.com will always communicate with you from a VIP.com email address, we will never ask for your username or password by email, and you can always call us at 1-800-300-BETS if you ever have any questions about our company."
This is not the first time the group has resorted to underhanded marketing tactics. Earlier this year Empire blamed third party marketing for sending emails containing fake links for well-known sportsbooks that lead to betempire.com.
9/10/2006 09:26 AM
SuperiorBook enters the rating guide at D+. The sportsbook is using turnkey service provided by betempire (SBR rating C-).
7/7/2006 02:44 PM
betempire upgraded from D+ to C-
3/5/2006 12:22 PM
betempire upgraded from D to D+
7/23/2005 01:51 PM
betempire upgraded from F+ to D
3/1/2005 08:33 PM
SBR Bill Dozer reports: betempire (SBR rating F+) management tells SBR that all slow-paid players have been paid in full. The new sportsbook blames an early change in payment processors for the delay. SBR is encouraging players with complaints or positive feedback to write to assistance@sportsbookreview.com. The majority of betempire is owned by BetUS (SBR rating F+).
3/1/2005 05:37 PM
betempire raised from F- to F+
2/1/2005 11:49 PM
SBR Bill Dozer reports: No-pay complaints continue to come from players at scam sportsbooks. BetGateway (SBR rating F) is hoping to stay afloat with a profitable Super Bowl. More players are reporting denied withdrawal requests yet the book continues to offer large bonuses on new deposits. New betempire (SBR rating F-) and sister book WorldWager (SBR rating F-) complaints emerge. Management is attempting to void out winnings on multiple large account balances. They claim that if the betting odds had changed soon after a bet was placed it was the sportsbook’s error and a "bad line" which nullifies the wager. The book is applying this made-up rule to months of graded wagers. One player did report reaching a settlement with WorldWager and has received payment.
Update 2/26/05: betempire management tells SBR that they are no longer involved with WorldWager and that betempire is a seperate operation. betempire has its own mangement team in place but is under the BetUS (SBR rating F+) brand.
8/24/2004 03:25 PM
Empire Sportsbook (betempire) initial rating: F
Results 1 - 7 of 7 Rating changes for: BETEMPIRE
6/9/2007 09:35 AM
betempire (Empire Sportsbook) lowered from D to F
6/8/2007 12:02 PM
betempire (Empire Sportsbook) lowered from C- to D
7/7/2006 02:44 PM
betempire upgraded from D+ to C-
3/5/2006 12:22 PM
betempire upgraded from D to D+
7/23/2005 01:51 PM
betempire upgraded from F+ to D
3/1/2005 05:37 PM
betempire raised from F- to F+
8/24/2004 03:25 PM
Empire Sportsbook (betempire) initial rating: F

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