10/12/2009 09:49 AM
betclick freezes €5000 citing ''security investigation''
On August 20th betclick (not rated) locked a player's account, holding a €5000 balance, citing a security investigation. betclick has not requested documents from the player to verify identity. The player states he "has every intention of supplying any information requested". betclick is no longer responding to the player and has not offered details or reason for investigation. SBR will inquire with betclick on the status of the investigation.

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3/23/2006 05:28 PM
SBR Mailbag: Player gives update on betclick(not rated) payout complaint.
"Hi Bill and team. There are some comments on the front page of your site which I made regarding betclick (under my nom-de-plume Bisonravi) in your forums. I want to say that since these were made I spoke to betclick direct and they processed the payment to a different bank account. Their story - which I find relatively convincing - was that the initial payment was bounced back to them by their payment processor. I have since heard that users depositing and withdrawing with Moneybookers have had fewer if any problems.. This is a difficult one, as most books don’t have the sort of problems betclick demonstrated. However by talking direct to their accounts manager (Bianca Robinson) I received acceptable attention and response. I think players need to be aware that there are some questions about this book, but I would inclined to cut them a little slack."

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3/18/2006 02:04 PM
SBR Bill Dozer reports: New UK Sportsbook betclick (not rated) slow-paying players; blames payment processor. Bettors on Betting Advice forum discuss problems redeeming winnings.

BA poster Bisonravi says: "Unfortunately Betclic do not pay out. In common with a number of users I have had pending payouts for two weeks now, and any request that these be actioned is met by excuse after excuse (there is a stock response asking for bank details after which the cashout will be processed within 48 hours, which I’ve now received and replied to 3 times!). This is not a reliable bookmaker, I’m afraid. I think they were hammered by the initial sign up and have serious problems with cashflow."

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