6/25/2006 11:55 PM
bet4aces (sbr rating d ) players hope latest payout promises are fulfilled. Bet4Aces, which continues to miss its scheduled withdrawal dates, claims they will be able to process Neteller transfers this week. Some players have been waiting for their funds for over 3 weeks. Player inquires over LiveChat today:
Please wait for a site operator to respond.
You are now chatting with ’John’
John: welcome to bet4aces
John: how may I help you
you: A*****
you: You know the question, John.
John: sure and the answer is sir
John: we will be paying finally
John: all neteller members early this week
John: coming week
you: OK, just thought I’d check.
6/12/2006 04:42 PM
bet4aces (sbr rating d ) tells SBR they will not be able to process payouts until Friday, possibly Monday. The sportsbook blames new bank wire problems for the latest failed attempt to move money to their Neteller merchant and local bank account.
6/2/2006 03:28 PM
bet4aces (sbr rating d ) unable to process payouts of more than $2,000. Management tells SBR that they must wait until funds are wired to
alternate Costa Rican bank accounts on Wednesday. SBR recently spoke with ownership, who anticipates a permanent solution to be in place before the end of the month.
Bet4Aces downgraded from D+ to D.
5/31/2006 03:35 PM
bet4aces (sbr rating d ) schedules player’s $1,800 Neteller payout for fourth business day. Backlogged withdrawal requests will likely be a problem until the book adds sufficient banking resources. Players should be cautious while this new sportsbook struggles through the start-up process. Update 5/31/2006 6:30:23 PM: Bet4Aces processes withdrawal today, a day before forecasted.
5/15/2006 01:28 PM
SBR Bill Dozer reports: bet4aces (sbr rating d ) reports $2515 has been sent to client.
5/15/2006 12:14 PM
SBR Bill Dozer reports: bet4aces (sbr rating d ) Slow-pay A
Bet4aces player has been waiting since Thursday for a Neteller payout of $2500. The book blames the delay on the challenges of banking in Costa Rica and says it plans to expand its financial resources to other countries. Bet4Aces states they are funding the company bank account today. SBR to update report when player is paid in full.
5/7/2006 11:41 PM
SBR Bill Dozer reports: Two more players report receiving sums in the amount of stolen
BetGateway (SBR rating F-) balanaces from
bet4aces (sbr rating d ). Those with a claim against Gateway should contact
SBR.
5/4/2006 09:56 AM
SBR Bill Dozer reports: bet4aces (sbr rating d ) customer service manager agrees to credit player $50 for unlisted withdrawal fee and states that the website will be updated to show the withdrawal fee structure.
5/3/2006 06:26 PM
SBR mailbag:
10Bet (SBR rating C+): Player writes that
10Bet has cancelled his wager due to a bad-line, off by 10 cents, after the game was already in progress. Today’s phone calls to 10bet went unanswered.
Update May 9: 10bet provides documentation proving the wager was canceled prior to the start of match. 10Bet tells SBR of plans to add 24/7 phone support for US players.
bet4aces (sbr rating d ): Multiple players report timely payouts. One
Bet4Aces client complains of being charged a $50 withdrawal fee, despite the book’s banking page listing "
Free" withdrawals for all transfer methods. Upon inquiring about applicable fees, SBR was told to call back in the morning because "
customer service was at dinner".
SBG Global (SBR rating D+): Two players complain of confiscation of winnings due to having an account at a sister sportsbook within the
SBG family.
3/17/2006 07:11 PM
SBR Bill Dozer reports: BetonStars(SBR rating D) continues to struggle to keep merchant accounts funded. The sportsbook relocated to its
new office on 2/08/06 and management assured SBR that this would be the company’s turning point. BetonStars has since experienced persistent technical difficulties and players continue to report having to wait for their withdrawals. Customer service manager, John, recently left the company to join
bet4aces (sbr rating d ).
Player:
"I have been having a problem getting paid by BetonStars. I requested a $2500 Neteller payout on Monday (13th) and have yet to receive it. I called them back on Tues and Wed to re-request the payout and they said that I was "first on their list" to receive money but at this time they had no money in their Neteller account. They said they were waiting on funds to clear. Anyway, I waited Thurs and Fri, even placing a $1000 on Fri night (and losing). I just called to check the progress of my withdrawl and they said the customer service department was closed but they could process it for me and I should get it Monday (they didn’t say why it hadn’t been processed on Thurs or Fri). I will let you know what happens but I have a bad feeling about this. This is the first time I have ever used a Sportsbook of questionable reputation and I have learned my lesson. I don’t know if you have had any other complaints recently, but I don’t want anyone else to go through what I have gone through so I thought I should let you know."
3/15/2006 04:43 PM
SBR BillDozer reports: SBR meets with bet4aces (sbr rating d ); discusses affiliation with BetGateway. Edward, part of Bet4Aces ownership, tells SBR that they will take responsibility for its association with SCAM sportsbook BetGateway and settle all delinquent accounts. Edward assures SBR that Bet4Aces will "
right this wrong" and contends that he is operating a legitimate sportsbook. Ownership acknowledges that the company was built on BetGateway’s platform, that they utilized the same servers and equipment, and employed a Gateway manager, but is adamant that the company was purchased and is controlled by new ownership. Edward went on to say that Gateway manager, Henry, is no longer with Bet4Aces and noted that Bet4Aces is in the Torre del Este building and not in the Law Offices of Mauricio Gomez like past reincarnations of VipBetZone scam sportsbooks.
View Bet4Aces office photos here.