2/8/2009 12:15 AM
On
1/23/2009 SBR reported that a
BetEd (SBR rating C+) player's winnings were removed from his account due to a deposit rule stating that the eCheck deposit must come from a checking account in the player's name. The player deposited using a checking account belonging to his father, who authorized the transaction. The policy is not unusual but failing to prevent the deposit from being processed is. BetEd collected the deposit and cited the rule only after a winning run of nearly $7,000. In last month's report SBR asked if players had deposited in this matter, lost their funds, and not received a refund. One player claims this was the case years earlier, despite the rule being present on the website. Earliest
archived rules pages show it was in print in late 2005. BetEd management also confirmed that the player's funds were at risk since the sportsbook does not audit deposits that are lost. SBR's position is that BetEd should pay the player due to the fact that his funds were in play without the possibility of a return on his investment. BetEd has refused to pay the player. SBR remains in communication with BetEd on the matter as well as other lesser complaints. BetEd was downgraded from B- to C+ on February 6th. |
Dispute details and discussion
9/22/2007 05:59 PM
Player comes forward with $14,000 claim againts SimpleNetBet (off-line). SimpleNetBet has since been absorbed by sister sportsbook, GamblersPalace (SBR rating C). GamblersPalace has received three upgrades within the last year for operating honestly and addressing archived complaints. The sportsbook is expected to address this matter shortly and will be reevalauted when the player's 2005 claim is closed.
6/26/2007 06:28 PM
SBR’s Sportsbook Betting Rules Monitor LivePlayers can view all Betting Rules and Terms of Service
archives
here. The majority of rules were first scanned on June 18th 2007 with changes being logged since. Sportsbooks and players who would like to see additional web pages monitored can submit the URL of the rules or FAQ to
Assistance@SportsbookReview.com. Below are the week #1 rule changes as logged by SBR. Removed text is shown striked out in red. Added text is highlighted in yellow. Players are encouraged to ask their sportsbook to inform clients of each rule change via email.
BetBull (SBR rating C-) changes tennis wagering ruleWagers will now be cancelled in the event of a change of venue or playing surface.
BetInternet (SBR rating B-) changes maximum allowed daily payoutsAll minor league soccer and horse racing has a maximum
£75,000 daily winnings allowed. This includes the player’s stake
TradeSports (SBR rating C+) changes fee structure
Tradesports removes text regarding exchange fees and notifies players that fee structure may change at the company’s discretion (
See TradeSports Press Release).
Sportbet (SBR rating B) and
IslandCasino (SBR rating B) adds text regarding residing in
Costa Rica.
5/1/2007 03:48 PM
Ace Band Limited sportsbooks,
GamblersPalace (SBR rating D) and
SkyTower (SBR rating D) offers to address unresolved complaints. The sportsbooks, which have not been the subject of a no-pay complaint in almost three years, will be expected to resolve claims from SBR complaint
archives before further evaluation. Both books are now located in the
Sportbet (SBR rating B) offices and utilize service from the
Sportbet wagering department.
1/15/2007 06:16 PM
SBRforum Scoreboard now offering archived odds and scoresUsers can use the league links for
NFL |
NCAAF |
NBA |
NCAAB |
MLB |
NHL atop of the
scoreboard to see
archived line history and scores from finished games.
3/30/2006 11:18 AM
BetUs new COO Kevin King to discuss payout complaints with Bill Dozer. Management has assured SBR that remaining complaints will be addressed before the end of the week. Pending issues include a free-play
winnings confiscation and a failure to honor
NFL losses rebate. Mr. King is also expected to resume discussions regarding an
archived $8,000 balance confiscation complaint.
10/14/2005 01:53 PM
SBR Bill Dozer reports: 88Sportsbetting (SBR rating F) promising payout plans to winning bettors who keep quiet about not being paid. Players report quietly waiting months but not receiving any of their funds. This is a common tactic that scam sportsbooks will use to avoid negative press during the busiest times of the year. After a few months the book may tell the player they do not have any record of this balance but will promise to examine their
archives, as they attempt to buy themselves even more time.