6/28/2010 08:01 AM
BetOnline247 free bet promotion dispute
BetOnline247 (SBR rating D-) has denied the payout request of a player that cashed in $239 after accepting a free bet promotion from the sportsbook in 2008. BetOnline247 accumulated a number of complaints from players that had their deposits refunded and winnings left in their account. On March 6th, BetOnline247 claimed that there was a pending ownership change and afterward all complaints would be settled. As of June 23rd, BetOnline247 stated that three players who submitted sportsbook complaints received payment - one player confirming receiving only a partial payout toward his balance owed.

BetOnline247 has claimed that the $20 free bet promotion the player accepted carried a $60 funding requirement before winnings could be withdrawn. However, after their website and ownership changes BetOnline247 is unable to point to any archived promotional rules or offer made to the player in this dispute. SBR has suggested that if BetOnline247 cannot produce any evidence supporting its position, that the player be paid his $239 balance. SBR will update this report pending BetOnline247's decision.

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2/8/2009 12:15 AM
On 1/23/2009 SBR reported that a BetEd (SBR rating C+) player's winnings were removed from his account due to a deposit rule stating that the eCheck deposit must come from a checking account in the player's name. The player deposited using a checking account belonging to his father, who authorized the transaction. The policy is not unusual but failing to prevent the deposit from being processed is. BetEd collected the deposit and cited the rule only after a winning run of nearly $7,000. In last month's report SBR asked if players had deposited in this matter, lost their funds, and not received a refund. One player claims this was the case years earlier, despite the rule being present on the website. Earliest archived rules pages show it was in print in late 2005. BetEd management also confirmed that the player's funds were at risk since the sportsbook does not audit deposits that are lost. SBR's position is that BetEd should pay the player due to the fact that his funds were in play without the possibility of a return on his investment. BetEd has refused to pay the player. SBR remains in communication with BetEd on the matter as well as other lesser complaints. BetEd was downgraded from B- to C+ on February 6th. | Dispute details and discussion

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9/22/2007 05:59 PM

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6/26/2007 06:28 PM
SBR’s Sportsbook Betting Rules Monitor Live
Players can view all Betting Rules and Terms of Service archives here. The majority of rules were first scanned on June 18th 2007 with changes being logged since. Sportsbooks and players who would like to see additional web pages monitored can submit the URL of the rules or FAQ to Assistance@SportsbookReview.com. Below are the week #1 rule changes as logged by SBR. Removed text is shown striked out in red. Added text is highlighted in yellow. Players are encouraged to ask their sportsbook to inform clients of each rule change via email.

BetBull (SBR rating C-) changes tennis wagering rule
Wagers will now be cancelled in the event of a change of venue or playing surface.

BetInternet (SBR rating B-) changes maximum allowed daily payouts
All minor league soccer and horse racing has a maximum £75,000 daily winnings allowed. This includes the player’s stake

TradeSports (SBR rating C+) changes fee structure
Tradesports removes text regarding exchange fees and notifies players that fee structure may change at the company’s discretion (See TradeSports Press Release).

Sportbet (SBR rating B) and IslandCasino (SBR rating B) adds text regarding residing in Costa Rica.

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5/1/2007 03:48 PM

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1/15/2007 06:16 PM
SBRforum Scoreboard now offering archived odds and scores
Users can use the league links for NFL | NCAAF | NBA | NCAAB | MLB | NHL atop of the scoreboard to see archived line history and scores from finished games.

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3/30/2006 11:18 AM
BetUs new COO Kevin King to discuss payout complaints with Bill Dozer. Management has assured SBR that remaining complaints will be addressed before the end of the week. Pending issues include a free-play winnings confiscation and a failure to honor NFL losses rebate. Mr. King is also expected to resume discussions regarding an archived $8,000 balance confiscation complaint.

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10/14/2005 01:53 PM
SBR Bill Dozer reports: 88Sportsbetting (SBR rating F) promising payout plans to winning bettors who keep quiet about not being paid. Players report quietly waiting months but not receiving any of their funds. This is a common tactic that scam sportsbooks will use to avoid negative press during the busiest times of the year. After a few months the book may tell the player they do not have any record of this balance but will promise to examine their archives, as they attempt to buy themselves even more time.

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