9/15/2011 04:32 PM
JazzSports payout troublesJazzSports (SBR rating D) users report being owed $206,255. On August 4th, 2011,
SportsbookReview reported that the slow-pay sportsbook told players that payments would be made during the beginning of the football season. To date, none of the players have confirmed payment. One of the players who is owed more than $100,000 posted today on SBRforum indicating that he has not received
payment from JazzSports in over six months. The player also pointed out that he has been limited to $250 maximum wagers and placed on a 30-second delay at the sportsbook.
JazzSports, which also operates LooseLines,
abc islands and JazzBet has been lowered from a
sportsbook rating of D+ to D. SBR will update this report as players confirm payment or as more information becomes available.
9/15/2011 09:26 AM
Jazz Sports,
abc islands, Looselines downgraded from D+ to D
8/3/2011 10:16 AM
abc islands, LooseLines downgraded from C- to D+
7/25/2011 02:56 PM
Jazz Sports users report delaysFour Jazz Sports (SBR rating C-) payout complaints have been submitted. Each user reports that the manager of the Jazz payout department is routinely unavailable and that it has been months since a partial payment was received. The total balance of all four users is approximately $196,255.
The
Jazz Sportsbook Group family, which consists of
Jazz,
JazzBet,
LooseLines, and
abc islands were downgraded to C- on February 3rd for the inability to process large payouts in a timely manner.
Players with payment complaints from the
Jazz family are asked to submit
sportsbook complaint forms.
|
Jazz users report delays
6/29/2011 09:06 AM
BetIslands & abc islands experiencing website difficultiesUPDATE — All sites are back online.
The Jazz Sports building, which hosts a number of sportsbooks including
BetIslands (SBR rating C+),
abc islands (SBR rating C-), and
Jazz Sports (SBR rating C-) is again experiencing technical difficulties. On June 14th, 2011,
SBR reported that the building suffered a power outage and all sportsbooks were temporarily off-line. Today, sportsbook players are redirected to backup sites when attempting to access each sportsbook homepage.
SBR will update this report.
6/14/2011 01:17 PM
Jazz building, which hosts BetIslands & ABC Sportsbook, experiencing technical issuesUPDATE — The Jazz Sports Group websites are back online.
The Jazz Sports Group facility currently has a power outage, and backup power equipment has also not been functioning properly. SBR spoke with BetIslands (SBR rating C) management, who asked SBR to pass on their apologies to players. Management also tells SBR they are working with a local power company to resolve the issue, but currently do not have a time-line for when the three websites—
BetIslands,
JazzSports,
abc islands—will be back online.
4/19/2011 12:14 PM
Insolvent QuickSilver Sportsbook now a Jazz turnkey bookQuicksilver Sports (SBR rating D-) has moved its operations from Jamaica to San Jose, Costa Rica, and is part of Jazz' DPT Sports Group platform.
The
DPT Sports Group fully powers Jazz Sports, Looselines, and
abc islands. DPT acts as a turnkey for QuickSilver Sports and BetIslands.
Quicksilver is allegedly provided with customer service and wagering support.
Jazz Sports (SBR rating C-) claims that Quicksilver is responsible for its own player processing. Quicksilver has failed to pay a player in six months, and has more than €20,000 in delinquent withdrawals since the fall of 2010. |
DPT Sports Group history
3/22/2011 05:23 PM
BetIslands added to SBR sportsbook ratings guide
BetIslands.com has been added to the SBR
sportsbook ratings guide at C-. BetIslands is managed by Jon Kreta, who founded
WagerChief (SBR rating B-) in December of 2008. WagerChief was
acquired by
BetPhoenix (SBR rating B-) in July of 2009. In January of 2011, Jon officially left WagerChief to take over the BetIslands brand.
BetIslands is a turnkey on the
DPT Sports Group platform, which also powers
Jazz Sports (SBR rating C-),
abc islands (SBR rating C-), and
LooseLines (SBR rating C-).
DPT provides BetIslands with hosting, wagering and IT support.
BetIslands performs its own processing, and does not accept players outside of the US and Canada. |
BetIslands SBRforum statement
2/14/2011 03:34 PM
abc islands, Jazz Sportsbook Group updateUpdate — Additional payouts reported.
An
abc islands (SBR rating C-) payment report has been confirmed. A total of $6,000 has been confirmed as paid from
abc islands in the last six weeks. The
Jazz Sportsbook Group, which consists of
LooseLines,
abc islands, and
Jazz Sports, was downgraded by SBR from C to C- on February 3rd. Players with payout feedback on any Jazz brand are asked to
write to SBR.|
abc islands report
2/3/2011 11:15 AM
abc islands downgraded from C to C-
12/20/2010 10:33 AM
JazzSports withdrawal feedback wantedA
JazzSports (SBR rating C) player reports a payment complaint. The player tells SBR that he maintains a $16,000 balance and was last paid $1,000 via bank wire in November. He claims that he has not been given a date on when he can expect to receive his next payout. SBR is following up with Jazz to discuss this dispute.
The entire
Jazz Sportsbook Group family, which consists of
Jazz,
LooseLines, and
abc islands was downgraded to C on June 1st for the inability to process large payouts in a timely manner.
Players with payment complaints from the Jazz family are asked to submit
sportsbook complaint forms.
10/1/2010 02:19 PM
abc islands player highlights withdrawal difficultyA new
abc islands/Jazz (SBR rating C) slow-pay complaint has reached the SBR mailbox. On July 17th a player was instructed to contact a
Jazz manager to request an international bank transfer. The player did so and asked for a withdrawal of $4,500. He was quoted a 30 day time-frame for the payment. After that time-frame passed, the player asked if he could receive his funds another way. The player continued to e-mail customer service but never was reconnected with management and still has not been paid his $4500. He has a total balance of $6,022 with Jazz.
Two other
Jazz players are owed over a combined $100,000 and have not received any payments, despite promises of book-to-book transfers and other arrangements. Jazz management is routinely unavailable for comment.
9/12/2010 03:17 PM
Jazz Sports player details frustrating withdrawal experienceA
JazzSports (SBR rating C) player has written to SBR explaining his disappointment with the handling of his bank wire payout from Jazz. In June of 2010 he requested a $4917 payment via bank wire. The player opted not to choose Moneybookers as his withdrawal method due to Jazz's admission that they were allegedly waiting for a wire to replenish their Moneybookers account. Thinking he was selecting a more expedient method, he requested the bank wire; and has yet to receive payment. SBR is investigating the payment complaint on behalf of the player. The entire
Jazz Sportsbook Group family, which consists of
Jazz,
LooseLines, and
abc islands was downgraded to C on June 1st for the inability to process large payouts in a timely manner.
8/26/2010 07:59 PM
Jazz Sportsbook Group payout complaint
A
Jazz Sportsbook (SBR rating C) player has filed a payment complaint. On July 14th he asked for $7500 from
Jazz. He was allegedly told the quickest way to receive his funds would be bank wire. The player was reportedly quoted a 20 to 30 day time-frame to be paid. As of August 26th, the bank wire has not been received. The
Jazz Sportsbook Group was downgraded to C on June 1st for falling behind on payouts and inefficient eWallet service. On August 21st, an
abc islands (SBR rating C) sportsbook player reported receiving $2000 over 4 days via Western Union.
8/21/2010 11:44 AM
abc islands player reports partial paymentsAn
abc islands (SBR rating C) player with a total balance of $16,000 reports receiving partial payments. After discussing his account status last Friday with the sportsbook and being informed he could not be sent a $5,000 payment at once, he agreed to accept partial payments of $500 a day via Western Union.
abc islands sent the player $500 4 days in a row with a fee of $69 per transaction. The
Jazz Sportsbook Group was downgraded to C on June 1st for falling behind on payouts and inefficient eWallet service.
abc islands player: Yes I spoke to someone at abc last friday, they said they CANNOT pay 5k at once right now, so I was furious. They said "when football starts." They offered Wu/Mg but said they can only do 500/day, with different names, etc. so I did get 4 payments of 500 each, for a total of 2000 out. It costs me like $69 for each 500, but I dont care, I am looking at big picture. I will call them next week and do the same, just trying to pull out as much as I can as I am done with this book.
8/13/2010 09:59 AM
Jazz Sportsbook Group payout update
The Jazz Sportsbook Group is sending partial payments to players. A player with a balance of more than $17,000 reports receiving a $1,000 transfer to
Pinnacle Sports (SBR rating A+). A second player with a balance of $12,000 received $5,000 via Moneybookers on July 30th. The
Jazz Sports group, which includes
LooseLines (SBR rating C),
abc islands (SBR rating C), and
Jazz (SBR rating C) were downgraded to C on June 1st. |
Read Jazz player comments
7/20/2010 11:14 AM
Player reports difficulty reaching abc islandsThe
abc islands (SBR rating C) player who was the center of SBR's July 7th
slow-pay complaint has still yet to receive his funds. He requested $2500 to his Moneybookers account on June 26th. The
abc islands live chat continues to remain off-line and the player has reported that his e-mails since requesting payment have went unanswered. The
Jazz Sportsbook Group has not discussed payment issues with SBR in 3 weeks.
7/8/2010 10:54 AM
JazzSports payout complaint reaches SBR mailboxA
JazzSports (SBR rating C) slow-pay complaint has been reported, one day after the
abc islands (SBR rating C) payout complaint was published. On May 19th a player requested $2,330 via Moneybookers — he was paid $500 on June 4th, and has received no subsequent payments or response to his e-mails. Players that wish to withdraw funds from any
Jazz Sportsbook Group are limited to e-mailing their requests. SBR is investigating the
JazzSports and
abc islands complaints.
7/7/2010 04:29 PM
abc islands feedback wantedPlayers with feedback on
abc islands (SBR rating C) of the
Jazz Sportsbook Group are asked to write into
help@sportsbookreview.com. A player contacted SBR stating that he requested a withdrawal of $2500 on June 26th via Moneybookers and has yet to receive payment.
abc islands recently
cleared all outstanding
payment complaints prior to this new report. SBR is investigating.
7/2/2010 09:56 AM
Jazz Sportsbook Group slow-pays update
Jazz Sportsbook Group slow-pays update:Player 1 -
Reported receiving his $4,000 withdrawal from a June 3rd payout request.
Player 2 - Reported receiving his $5,000 withdrawal from a June 1st
payout request.
Player 3 -
abc islands (SBR rating C) has stated that it would send the player his balance of $8,443 via bank wire. The player has provided the banking details to
abc islands.
Any player experiencing a payout issue with any
Jazz Sportsbook Group shop is asked to fill out their account details via
sportsbook complaint form.
7/1/2010 01:43 PM
Jazz Sportsbook Group pays player $4,000
abc islands (SBR rating C) of the
Jazz Sportsbook Group has paid the player from SBR's June 27th
slow-pay complaint report. On June 3rd the player requested a withdrawal of $4000 from
abc islands via check. He confirmed receiving payment in full.
6/27/2010 11:56 AM
Jazz Sportsbook Group addresses two payout complaintsThe Jazz Sportsbook Group has addressed two
payout complaints. The Jazz Sportsbook Group is comprised of
abc islands (SBR rating C),
LooseLines (SBR rating C), and
JazzSports (SBR rating C). After failing to provide adequate service via eWallet to players, on June 1st the
Jazz Sportsbook Group was downgraded to C. Jazz Sports management has stated that two players who reported slow-pays of a combined $9000 would receive payment next week. Players that have not yet written in regarding the status of their payout requests are asked to write to SBR by submitting a
sportsbook complaint form.
6/24/2010 03:35 PM
Jazz Sports player points out misleading listed payout timesA
Jazz Sportsbook (SBR rating C) payment complaint has been reported. On May 27th a player requested $4142 via Moneybookers, before learning from Jazz that he would have to limit his payout requests to $500 increments. This is despite the message on the
JazzSports website listing "Same day payouts, receive within hours of your request (up to $5000)". To date the player has received 5 payments from Jazz, and is now being asked to wait an additional two weeks per payout request. Jazz Sports was downgraded to C on June 1st for its inability to efficiently service eWallet methods, along with
LooseLines (SBR rating C) and
abc islands (SBR rating C).
6/5/2010 11:33 AM
abc islands pays player via $8000 transfer to BetCris
abc islands (SBR rating C) has paid a player that filled out a
sportsbook complaint. The player had been trying to withdraw his balance since the first week in May. ABC transferred $8000 to the player's
BetCris (SBR rating A+) account. SBR is inquiring with
abc islands on if other players can receive similar deals. The
DPT Sports Group family, which includes ABC,
Jazz Sportsbook, and
LooseLines are currently slow-paying four other players for a total of $8500.
6/4/2010 10:02 AM
Jazz/abc islands - Three new slow-pays reported for $7500
Jazz Sportsbook (SBR rating C) and
abc islands (SBR rating C) players have reported three new slow-pay complaints. Both sportsbooks were
recently
downgraded to C, along with
LooseLines Sportsbook (SBR rating C)
for failing to offer reasonable eWallet service to players. After losing the ability to offer Neteller, the
DPT Sports Group family also began to slow-pay via Moneybookers and bank wire.
Jazz management attributes the delays to failed processors and banking restrictions. $7500 is owed in total to the 3 players that wrote to SBR for assistance; this increases the amount owed by Jazz to $16,500 to 5 players. Players in need of assistance with Jazz,
LooseLines, and
abc islands are asked to submit
sportsbook complaint forms.
6/1/2010 03:34 PM
Jazz Sports Group players report payment delaysThe
DPT Sports Group, which consists of
Jazz Sportsbook, LooseLines, and
abc islands recently lost the ability to offer Neteller to its players. Consequently, players have forced longer than normal payout times and have scrambled to find a suitable alternate method to withdraw funds. In two slow-pay complaints filed with SBR in the last week,
LooseLines and
abc islands players reported poor and conflicting customer service. Player 1 has been attempting to withdraw $5,000 since early May, player 2 has attempted to withdraw $4000 during this time. Players with outstanding payment requests, or players who have been unable to receive confirmation that their funds would be sent are asked to file
sportsbook complaint forms. The DPT Sports Group family has had their rating lowered to C.
7/12/2008 12:54 PM
DPT Sports Group to change software Sunday 10 pm Pacific abc islands (SBR rating B),
Jazz Sports (SBR rating B) and
Loose Lines (SBR rating B-) will be down at 10:00 pm Pacific on Sunday. The
sportsbooks will move from
BLR Software to the
DGS Software Platform. Players are advised to record account history and balance information in order to ensure the data migration process will be completed with minimal delays. DPT expects a smooth transition and to be fully operational by Monday morning.
6/21/2002 03:34 PM
Jazz Sports/
abc islands/Loose Lines/ Grand Central Station - Downgraded to the Black List - The parent, Jazz Sports, in the process of restructuring balance sheet to pay $600k in losses that are past due