Results News results for the search term: STRYYKE
1/10/2009 11:07 PM
Stryyke (not rated) clears delinquent payoutsSince SBR's
initial report in November
Stryyke has paid all nine players who have complained of payout delays. Delays ranged from one week to over a month. Player concern was high due to a lack of communication from the sportsbook and the withdrawals being requested through the book's main payout method, electronic transfer service, Moneybookers. Recent withdrawal reports from December suggest Strykke has improved over November.
Stryyke blames being short-staffed in December for slow-payment, which did not exceed 10 days.
"As we were not working with the full staff during the Christmas and New Years weeks, we couldn't process all payouts in a timely manner. Some customers unfortunately experienced delays with their payouts."
11/29/2008 10:35 PM
Stryyke (not rated) credits player for voided winning tennis wager. SBR still to inquire about two slow-pay complaints.
Stryyke customer service to player: That was a bad mistake by our riskmanagment. In this case I totally agree with your irritation and I will credit the money back to your account.We apologise for the inconveniences we have caused.
With kind regards,
Sebastian
Stryyke Service Team
11/28/2008 03:34 PM
Stryyke (not rated) players complain of voided winning wagers and slow-payStryyke canceled a tennis wager in October citing a mistake on the listed wagering odds. The odds were not erroneous and the book has not offered to pay the bet at what it deems to be the correct market price. SBR will contact the sportsbook about this matter and about the company in general. SBR expects to complete a rating evaluation of
Stryyke next week.
Player:
This won and was correctly credited to my account. However, after requesting a payout on 24/11/2008 they sent me an email saying the payout was cancelled and this wager was being made void. At no point before or after the event in question did I receive any comunication from them about this happening, therefore I find it extremely dubious and unfair behaviour. SBR will also inquire with
Stryyke about a Moneybookers payout delay of one month. The sportsbook told the player that its Moneybookers account is unfunded.
Stryyke has not offered a withdrawal by other means.
Player:
They says that they have not funds in their moneybookers account and that they will sort this soon, but the same story for 1 month. I ask them to withdraw by bank transfer but they says its no need for that because I will not receive my funds faster. They also deducted money from my account so I can not withdraw via an alternate method.