10/21/2008 07:32 PM
BestHockeyBetting enters the SBR Rating Guide with an F rating
BestHockeyBetting is part of the EZ Sports Group. The most recent complaint came from a player who was with sister book
Vegas-Sportsbetting (SBR rating F). The player won almost $5,000 on a Giants Super Bowl futures wager. After requesting his winnings he was locked out of his account and told the line was a mistake. The group has stiffed big futures winners in the past claiming the line was offered in error and will not be honored. The scam allows the book to take continuous action on multiple teams throughout the season, eventually stiffing only those who bet on the championship team. BestHockeyBetting's homepage highlights generous futures odds on which team will win both NHL conferences and the Stanley Cup. Players should avoid Best Hockey Betting and its sister
EZ Sports books at all costs.
8/4/2008 06:55 PM
Sportsbetting.com tackling processor delays; poor customer support remains problem for players
Sportsbetting.com's (SBR rating C-) problems with inadequate banking resources were magnified by poor communication with users. The sportsbook has recovered paying most past due amounts including $30,000 to one player in late July. Players continue to report sending multiple emails and a front line of customer service that cannot do anything but pass the complaint on to unavailable management.
Player:
I made two deposits on July 6th. They were never credited to my betting account but were deducted from my bank account. I have contacted CS multiple times using both email and phone and have gotten absolutely nowhere. They keep telling me 24-48 hours and they'll contact me. I never hear from them, then I call and they tell me the same load of crap again. I strongly advise any and everyone to pull their money from these guys. I wish I would have found your site before I made my deposits.
7/19/2008 10:41 PM
Vegas-Sportsbetting player reports no-pay dating back to September 2007
The bettor requested $400 through
Neteller in September and has since requested the remainder of his $1,500 balance. The Vegas-
Sportsbetting (SBR rating F) website gives him the message that he is not allowed to have more than one "pending withdrawal." Emails to the scam operation have bounced and the phone representative continuously claims management is not available to address the payout request. The player explains how he was duped by
Vegas-Sportsbetting:
I have tried contacting them through 'live chat' help but when you eventually are told you have an operator, as soon as you mention 'withdrawing' money, they disappear and no further dialogue takes place. The email address they give for support just bounces back. I currently have over $1500 in the account. I must confess to not realising there are so many bogus sportsbook in operation, in the UK where I reside you never get these sort of problems. I actually work for the Racing Post - national daily racing/sports paper - and will be writing up my experiences with this firm, and advising everyone to check out your ratings and reviews about any sportsbook before opening an account and departing with money with these firms. They are very clever. The NFL markets in particular are frequently updated, giving the impression that its a very workable and therefore trustworthy operation.
This group of sportsbooks is known for scamming players on future wagers and failing to pay winners. Players can view a list of all sister sportsbooks of Vegas-
Sportsbetting here.
7/15/2008 11:41 PM
All-Sportsbook enters the SBR Rating Guide with an F rating.
All-Sportsbook is part of the
EZ Sports Group. The most recent complaint came from a player who was with sister book
Vegas-Sportsbetting (SBR rating F) five months ago. The player won almost $5,000 on a
Giants Super Bowl futures wager. After requesting his winnings he was locked out of his account. The group has stiffed big futures winners in the past. The scam allows the book to take continous action on multiple teams through out the season, eventually stiffing only those who bet on the championship team. All-Sportsbook.com already has its very generous
NFL futures
odds up.
6/22/2008 11:15 PM
1SportWagering enters the SBR Rating Guide with an F rating. 1SportWagering is part of the EZ Sports Group. The most recent EZ Sports complaint came from a player with sister book Vegas-Sportsbetting (SBR rating F) in February. The player won almost $5,000 on a Giants Super Bowl futures wager. Shortly after requesting his winnings he was locked out of his account. The group has stiffed big futures winners in the past. The scam allows the book to take continous action on multiple teams through out the season, eventually stiffing only those who bet on the championship team. The majority of the EZ future bet bettors never realize they risked funds with nothing to gain.
5/8/2008 04:56 PM
Sportsbook.com (SBR rating D-) yet to correct April 13th misgraded wagersPlayers with losing wagers on Herzeliya vs. Beitar Jerusalem may contact SBR for help requesting a manual sportsbook account credit. The match was called before completion due to crowd violence. Sportsbook.com's rules state the match must be completed for the player to have action. SBR has already assisted one player correct his account however, the
sportsbook has not applied credits to all deserving account holders. It is common for the Sportsbook.com Group to credit only the players who complain. Two players from
Sportsbetting.com (SBR rating C-), which outsources its wagering and odds management to Sportsbook.com, are awaiting credits.
4/29/2008 09:55 PM
Sportsbetting.com (SBR rating C-) players submit complaints
The sportsbook has been behind in payments since it stopped using
Sportsbook.com (SBR rating D-) accounting service in December of last year. Over 25 users have submitted payout complaints within the past month. The majority of these players are most alarmed by the lack of communication with the sportsbook, saying they are continually promised updates by email and phone that never arrive. SBR can verify that players have been paid five figures. Recent history suggest players who are waiting will be paid within two months.
Player waiting for $2,500:
They literally have provided zero updates. The call center "pros" keep giving the same empty assurances and "we understand your frustration" pleasantries, but there has been exactly zero word from the actual withdrawal department about when they are going to re-issue a check. |
Player discussion
4/21/2008 10:06 PM
BetOnSportsbook enters the SBR Rating Guide with an F rating. BetOnSportsbook is part of the EZ Sports Group. The most recent EZ Sports complaint came from a player with sister book Vegas-Sportsbetting (SBR rating F) in February. The player won almost $5,000 on a Giants Super Bowl futures wager. Shortly after requesting his winnings he was locked out of his account. The group has stiffed big futures winners in the past. The scam allows the book to take continous action on multiple teams through out the season, eventually stiffing only the backers of the championship team. The majority of the EZ future bet bettors never realize they risked funds without a chance of winning.
2/22/2008 11:53 PM
BetBeyond enters the SBR Rating Guide with an F rating. BetBeyond is part of the EZ Sports Group. The most recent EZ Sports complaint came from a player with sister book Vegas-Sportsbetting (SBR rating F) last week. The player won almost $5,000 on a Giants Super Bowl futures wager. Shortly after requesting his winnings he was locked out of his account. The group has stiffed big futures winners in the past.
2/18/2008 10:34 PM
EZ Sports Group's Vegas-Sportsbetting (SBR rating F) hitting another player with Futures bet scam?
This group attracts victims with a professional looking webpage and enticing odds. Offering extremely generous payoffs on future bets and then voiding the winning wager due to a "bad line" is one of the EZ Sports book’s biggest cons. This allows the book to take a healthy amount of wagers during an entire season, while having no intention of paying out. The book is able to take in large amounts of cash, eventually upsetting only a small percentage of those bettors, most never realizing they were swindled. Past victims include those who took the Detroit Pistons and the Los Angeles Lakers to win the championship.
Player: I didn't realise that Vegas-Sportsbetting was a scam book part of the EZ group until just now when I checked your site. I did so because I had backed the NY Giants there and requested a $4575 withdrawal last week. I had no problems loggin in then, I requested the withdrawal (to Neteller) and waited. I didn't see anytihng happen from my Neteller end so I tried to log in now to vegas-Sportsbetting and I cannot get in. They have obviously blocked my account. I have tried and tried to log in and it wont work. What kind of recourse do I have now?
1/9/2008 10:27 AM
Sportsbetting.com (SBR rating C-) phone lines back up. The sportsbook's users have complained about the absence of a working phone line, not receiving email responses and slow-pays since the start of December.
Sportsbetting.com switched to in-house customer service and financial processing at the start of December. Players have recently confirmed receiving payouts that were originally requested through the
Sportsbook.com Group's service in November.
Update 2:20 PM: Two players who complained of withdrawal delays in December report receiving subsequent four-figure payouts in seven days.
12/16/2007 11:22 PM
Sportsbetting.com (SBR rating C-) player who has been waiting for $1,510 since March received his check yesterday. Sportsbetting management tells SBR a second slow-paid player has also been sent his payment. SBR is currently monitoring new five-figure withdrawal requests.
12/13/2007 06:46 PM
SBR Mailbag: Sportsbetting.com (SBR rating C-) users file complaintsThree players report being slow-paid by
Sportsbetting.com with one player reporting waiting since March.
"$1,512 has been requested 2-3 times per month, since March of 2007 - nothing but excuses, no payment. My responses are exactly the same each and every time. We will investigate and get back to you. Never." Sportsbetting blames previous service provider,
Sportsbook.com (SBR rating D-), which handled payouts until November.
Sportsbetting has pursued these matters with their former banking department. Players also complain that the book has not replied to emails, has not had a phone number since November, and LiveChat is often backed up with as many as 20 users in the queue. Two players have recently submitted payment requests under the new system and have offered to allow SBR to monitor the withdrawal process. |
Discussion
11/30/2007 06:37 PM
Sportsbetting.com (SBR rating C-) leaves Jazette Ltd. (Sportsbook.com Family) customer service
Sportsbetting.com has removed the service provider's phone number from its website as the first Jazette-affiliated sportsbook not to utilize any of the operation's client support system and staff management. The book will provide its own customer service and accounting department. Sportsbetting has not offered a phone support line of its own but states it is "upgrading its phones service" and is asking players to use its LiveChat feature. Sportsbetting continues to use Sportsbook.com's World Gaming software and line management system. The move is expected to be followed by other Sportsbook.com partner books that want to avoid providing poor customer service and the unethical actions taken by Jazette management. SBR will closely monitor new payout request and player support services.
11/16/2007 08:32 PM
SBR comments on upgrades for Sportsbetting.com, BetUSA and Linesmaker Ownership for these three Sportsbook.com-hosted books have agreed to make decisions independent of
Sportsbook.com (SBR rating D-) and in a manner that is deemed to be fair to users. Each book has addressed old complaints and states that it is committed to addressing future issues. These sportsbooks offer email service that by-pass the Sportsbook.com customer service center. Sportsbook.com has allowed a long list of player complaints to build. The list includes verified reports of outright theft and cheating on individual bets. SBR will publish a detailed report of offenses once all data is gathered and discussions on remaining issues have concluded.
Sportsbetting and Linesmaker have been upgraded from D+ to C-, BetUSA from C- to C. Privately owned Sportsbook.com-hosted sportsbooks that would like to clarify their position and address pending issues should
contact SBR.
Note: All sportsbook.com-serviced books rely on the operation for its financial processing. The group was unable to pay some non-U.S. players for over five months earlier in 2007.
10/20/2007 11:00 AM
Jazette Enterprises Ltd-hosted sportsbooks downgraded from D+ to D- with exception of
BetUSA (SBR rating C-) and
Sportsbetting.com (SBR rating D+). Sportsbooks in this group that would like to discuss their rating may call 830-515-4122 or contact SBR
by email.
10/19/2007 01:23 PM
Sportsbetting.com (SBR rating D+) joins BetUSA (SBR rating C-) in stating that it will not confiscate winnings from correlated parlays, which was the original action taken by service provider,
Sportsbook.com's (SBR rating D+) operation management. Any players that have found their
Sportsbetting.com account to be debited should contact SBR or
Sportsbetting.com.
BetUSA has added the following rule to address the lack of software control over correlated parlays. Other
Sportsbook.com sister sites are encouraged to add similar language and warn players via email that this new stipulation exists.
Correlated parlay betting: The results of certain events can be considered to be correlated. For example, in college football betting on a heavy underdog (eg 35 point underdog) and the under in the game is statistically correlated. If players consistently bet correlated parlays then management reserves the right to regrade wagers. Wagers will be split so that half the stake will go on the pointspread and half on the under in the game. This rule applies from 19 October 2007. This will only apply to those regularly staking $50 or more on parlays and is intended only to limit professional bettors who consistently bet correlated parlays.
SBR Rules Monitor: BetUSA
SBR continues to discuss this matter with Sportsbook.com management with little progress. Sportsbook.com has agreed to credit players for losing correlated parlays since September 1st. This is of little consolation for most victims because only winning account holders were robbed during a time period when Sportsbook.com noticed players beating the book for large sums. Players do not have the option to recover losses from periods prior when they may have sustained a losing run. The offer by Sportsbook.com, although possibly reducing the amount stolen, further illustrates why the actions are unjust.
10/7/2007 11:48 PM
Player's PyramidCasino (SBR rating D-) $9,500 balance disappearsThe sportsbook was part of the BetOnUSA Group (Empire Entertainment Ltd) before BetOnUSA moved its network of
sportsbook websites under the
Sportsbook.com Group (Jazette Enterprises Ltd) in December of 2006. When BetOnUSA chose to cut ties with Jazette and move its websites to the SportsbookUSA Group (Futurebet) last month they redirected PyramidCasino.com to land at BetOnUSA.com. Most PyramidCasino account holders can log in at
BetOnUSA (SBR rating D). This player has been told by BetOnUSA that they have not received the funds from the Sportsbook.com operation and are not responsible for the balance despite owning the site, which now points to BetOnUSA. Sportsbook.com management claims the player debt belongs to BetOnUSA despite that funds were won when the site was managed by the Sportsbook.com Group and the player currently being able to log in to his zeroed out account using the Jazette-operated
Sportsbetting.com (SBR rating D+). This is the second player to report that the two companies are playing hot potato with his balance. A player who won over $100,000 from BetOnUSA's casino has not been able to access the $85,000 that was remaining in his BetOnUSA account. Both companies claim the debt belongs to the other. BetOnUSA is owned by the same group that owns
Oddsmaker (SBR rating D-). These issues serve as a reminder of the added risk that comes with playing at
turnkey sportsbooks.
8/24/2007 06:35 PM
BetOnUSA (SBR rating D+) moving to Futurebet from the Sportsbook.com (SBR rating D+) Family BetOnUSA's website is currently displaying the message:
"We at BetOnUSA.com have decided that it is in the best interest of our players to re-launch with US focused software. We will exhaust every option available to us to make the account transfer process as seamless as possible and to return BetOnUSA.com to its roots as a US-based gaming community."The sportsbook is currently hosted on a Futurebet server and IP address. Some cashier pages are already live on the Futurebet/PlayerSupport network. Sportsbook.com support is telling BetOnUSA players they are having problems with the site when in fact the website is off-line so that accounts can be ported into the Futurebet software and the website can be moved to Futurebet's Canadian servers. Despite the Sportsbook.com Group's processing issues it is likely the payout situation will worsen for BetOnUSA users. It should be noted that BetOnUSA was known for dishonest practices prior to its move to Sportsbook.com's facility.
PyramidSportsWager (SBR rating D+), a long time BetOnUSA sister site and IEE licensee, is also offline due to the impending transfer. Players are advised to pursue funds from these sportsbooks.
BetOnUSA players can currently access their accounts through
Sportsbetting.com (SBR rating D+)
4/12/2007 06:23 PM
3/14/2007 11:04 AM
Jazette Enterprises Ltd, including
Sportsbook.com (SBR rating D+),
Sportsbetting.com (SBR rating D+),
PlayersOnly (SBR rating D+) and
BetOnUSA (SBR rating D-), tells SBR that they have obtained a new bank wire processing service. Management states that players who have check withdrawals pending may wish to cancel those requests in favor of a wire. Bank wire is the sole option for withdrawals at this time and may take weeks depending on the order the request was received. The company has been pursuing a new check processor since parting with previous service proivders last month and does not presently have the ability to send checks. Some players have been waiting over a month for their funds.
2/22/2007 01:02 PM
Gambling.net (SBR rating D+) player accounts moved to sister sportsbook, Sportsbetting.com (SBR rating D+)
1/31/2007 07:01 PM
BetOnUSA (SBR rating D-) and sister books acquired by Jazette Enterprises Limited (D+ rated Sportsbook.com). Sportsbook management tells SBR the BetOnUSA Group (Empire Entertainment Ltd) was purchased last month. All customer service and accounting is now directed to the
Sportsbook building in Costa Rica. The purchase brings
Sportsbetting.com (SBR rating D-) back to the company and gives Jazette ownership of the World Gaming software code.
JEL states that it will look into no-pay claims against BetOnUSA, including the latest from a player waiting four months for $1,000.16. JEL sportsbooks also have their own no-pay complaints pending. During the migration of
SportingbetUSA (SBR rating D+) last October to Jel-owned
SuperBook (SBR rating D+) some accounts, balances and pending wagers were lost.
10/25/2006 06:06 PM
Former World Gaming licensees downgraded to D- One-time B- rated sportsbook,
Gambling.net has been lowered to D- along with
Sportsbetting.com. Both sportsbooks were hosted and serviced by the Sportingbet offices in Costa Rica while holding a licensing agreement and domain name leasing contract with World Gaming Plc.
BetOnUSA (SBR rating D-) parent company, Empire Entertainment Ltd. has purchased the World Gambling service contracts. These sites are expected to be managed by BetOnUSA and its staff in the near future. Players are advised to redeem balances at this time.
4/19/2006 06:56 PM
Are you new to Sportsbetting? Please read the following article: Gambling addiction can seriously diminish the quality of your life. By Ken W. Karouzos, Legislative Coordinator, State of Arizona
2/17/2006 11:22 PM
SBR Bill Dozer reports: Sportsbook.com (SBR rating D+) and
Sportsbetting.com (SBR rating D+) agree to refund $15,000 in casino losses to bettor. The correction comes one month after the player complained to SBR that his account was hacked and funds were lost in the casino. The sportsbook maintains that the funds were missing due to a "glitch". The balance adjustments will mark the sixth correction of this kind.
2/11/2006 11:51 PM
Warning: The following sportsbooks have been identified as part of SCAM company EZ Sports:
SurvivorSportsbook, Sportsbettings and
BasketballSportsbetting. SBR consistently receives no-pay complaints from sister sportsbooks, like
BetonSportsOnline (SBR rating F). Read more about past scams from EZ Sports
here.
12/18/2005 11:55 PM
SBR Bill Dozer reports: World Gaming Plc acquires Sportsbetting (SBR rating B-) and Real Entertainment Ltd Group. Sportsbetting had utilized World Gaming software and hosting but was owned and managed by Real Entertainment.
Sportsbetting will be included in the reevaluation of the Sportingbet and World Gaming-owned sportsbooks.
12/8/2005 11:45 PM
SBR Bill Dozer reports: SBR confirms
SportsbettingTrivia(SBR rating F+) sends player a partial payment of $1,000 in money orders via US Postal Service.
12/6/2005 12:06 PM
SBR Bill Dozer reports: Problem sportsbook
SportsbettingTrivia(SBR rating F+) situation worsens. After legal issues and bad business practices were responsible for
bringing down most of the book’s business, players reported sporadic payouts. Trivia now appears to be on the brink of collapse. The book is unable to bring in new business or pay current players. Phones are unmanned and emails are unreturned.
6/13/2005 04:09 AM
SBR Bill Dozer reports: Questions loom for SportsbettingTrivia players. Former customer service manager Georga tells SBR that the book’s owner, who goes by the name of Barry Warren, is no longer with the company and that she is now the general manager. We are also told that SBT’s sister book, SafeDeposit
Sportsbetting, will not be brought back online as SBT seeks to distance itself from the site allegedly utilized by a US-based organized crime group. Georga states that payouts will resume this week, although she was unwilling to offer a date when the book will become current. Players owed have told SBR that no progress has been made today and that if they are paid it will be in multiple installments.
6/9/2005 04:52 PM
SafeDepositSportsbetting (SBR rating D+) and SportsbettingTrivia (SBR rating D+) according to the OffshoreWire, have skipped out of town. Another source tells SBR that "they are setting up a new office". Downgraded to the SBR Black List in November 2003, the sportsbook’s management continued to insist that their SBR rating was too low.
5/18/2005 02:01 PM
SportsbettingTrivia and SafeDepositSportsbetting (SBR rating D+) were used by suspected organized crime in New York, 36 members were arrested today. What effect this might have on the sportsbooks involved is unclear. Players should consider this a negative and reduce their balances ahead of a possible downgrade.
1/6/2005 05:34 AM
SBR Bill Dozer reports: OklahomaSportsbetting (SBR rating F+) and sister sportsbook
SportsbettingLines (SBR rating F+) continue to use stall tactics when players request substantial withdrawals via FedEx. The latest slow-pay complaint comes from a
Sportsbettinglines customer who has been waiting for a $3,000 check since late October. SBL has refused to offer a tracking number, yet has concluded that the check was stolen before it reached the player. The player has waited over two months for
Sportsbettinglines to finish its “bank investigation” so that the funds can again be credited to his playing account.
9/24/2004 11:06 AM
SBR Bill Dozer reports: SportsbettingTriva (SBR rating D+) slow-paying player. A Neteller payout was requested on the morning of 9/20. Player received partial payment today and is told the remainder of overdue withdrawal will be sent by mail.
11/11/2003 09:46 AM
SportsInteraction (SBR rating D-) Gets a rare
positive player comment Sportsbettingtrivia (SBR rating F) Player
generally happy with book thinks SBR's cut was too hars
11/8/2003 05:31 PM
Sportsbettingtrivia(D-) From the desk of SBR's freelance advocate: -SBR's crack freelance mediator gets a settlement offer
TheOnLineBet -All parties studying offer
... Macho Sports first tells SBR they are in Panama, when asked for their license they are suddenly in Argentina??
... Crack mediator having little luck helping with stiffed player of
GI Gaming but there may be hope
... and the beat goes on
... Talks with
Sportsbettingtrivia to catch up slow pays fail
11/8/2003 05:21 AM
Sportsbettingtriva - Currently 18 slow pays credit, 2 payment plans postup - many new slow pays expected soon
11/16/2007 08:31 PM
Sportsbetting.com raised from D+ to C-
2/10/2007 12:07 PM
Sportsbetting.com & Gambling.net upgraded from D- to D+
10/25/2006 10:36 AM
Sportsbetting.com downgraded from D+ to D-
9/20/2006 08:42 AM
SportsbettingInternational (
BetSBI) upgraded from D+ to C-
12/6/2005 12:37 PM
SportsbettingTrivia downgraded from D- to F+
8/17/2005 11:35 PM
SportsbettingFootball upgraded from C+ to B-
6/13/2005 03:36 AM
SportsbettingTrivia downgraded from D+ to D-
6/11/2005 11:25 AM
SportsbettingInternational - SBR initiates coverage at D+
3/27/2005 02:26 PM
Sportsbetting.com upgraded from C+ to B-
10/22/2004 02:55 PM
Sportsbettinglines.ca downgraded from D+ to D,
Bets4All downgraded from D to D-
8/3/2004 12:03 PM
Sportsbetting.com raised from C- to C+
12/13/2002 10:59 AM
SBA
SportsbettingArena - Downgraded to the Black List for slow pay and gross incompetence
7/13/2002 03:34 PM
Sportsbetting.com - Removed from the Black List-reverses confiscation decision on player caught opening multiple accounts
7/12/2002 03:34 PM
Sportsbetting.com -Downgraded to the Black List - unjustly confiscating players funds