1/8/2009 04:02 PM
Bettrojan (SBR rating C-) player receives payment of $4,311 winnings. The sportsbook initially took the funds because the player bet on betting odds that it was about to change. Payment concludes the complaint originally reported on
1/2/2009.
1/2/2009 02:24 AM
Bettrojan & TopCat Sportsbook downgraded from C to C-
1/2/2009 01:44 AM
Bettrojan (SBR rating C) confiscates winnings, citing betting soft lines; later agrees to pay
Bettrojan emailed the player stating he was warned last Saturday, via an account log-in message, that if he bet on lines that were changing throughout the betting market but have yet to change at Trojan, (soft lines, also subjectively referred to as
playing steam) his winnings would be void. The sportsbook claims the bettor continued to bet in this fashion before it retroactively deleted all account winnings.
Hello, The basic description of the story is that I was apparently warned around December 25th or 26th that I was "playing moves and if I continued my deposit would be returned to me." On December 27th, I was attempting to place a wager but could not because my account balance was $0. I looked at my account history and saw that my original deposit amout had been withdrawn back to me and, to my complete surprise, I noticed a deduction of $4,311.88 with the description: "ZERO OUT, PLAYED MOVES AND WAS WARNED HE WOULD RECEIVE HIS DEPOSIT AMOUNT AND CLOSED ACCOUNT." At the time, I was with them for only about a week and up a little more than $4,300
The player
shared his complaint on the SBR forum before being offered half of his $4,311 winnings as a compromise. SBR has stated to the player and the sportsbook that anything less than payment of full winnings is blatant theft. Sportsbooks are welcome to limit and deny wagers to all players but cannot justly punish, fine, or confiscate funds from legitimate finalized betting contracts. The player wrote to SBR today saying the sportsbook has agreed to pay in full next week. Failure to pay winnings combined with problems updating lines may be a warning sign regarding a book's overall health. SBR will update this dispute report next week or sooner if the bettor receives payment.
7/2/2007 02:04 PM
SBR’s Sports Betting Rules Monitor: Sportsbooks react to rainout in Yankees vs. Orioles game on June 28th, 2007. For wagering purposes Baltimore was graded as a 6-4 winner despite the game being suspended in the top of the 8th due to weather with the Yankees leading 8-6. Many New York bettors requested clarification from clerks, prompting the sportsbooks to update and/or clarify wagering rules.
Matchbook (SBR rating A-) updates baseball wagering rules
Matchbook adds text stating moneyline wagers on baseball games that are suspended will be graded based on the score of the last full inning, should play be halted in the top half of the inning with the home team trailing.
BetOnline (SBR rating B+) clarifies baseball moneyline grading BetOnline removes irrelevant text about the game being official for grading purposes after 8.5 (if home team is winning) or 9 innings, leaving text stating moneyline baseball bets are official after 5 complete innings or 4.5 innings if the home team is winning.
BetPlatinum (SBR rating C-) removes contradicting wording to clarify that MLB games must go 4.5 (if home team is winning) or 5 innings to declare moneyline winner; removes text suggesting 9 innings of play is required for all grading.
SportsOffShore (SBR rating B),
WorldWideWagering (SBR rating B),
ClicknGamble (SBR rating D-) & JustforBettors (SBR rating D-) each add clarification and/or examples for grading of suspended baseball games.
Latest rule changes
Topcat (SBR ratign C) rules as well as sister book,
Bettrojan (SBR rating C) rules add notation that Las Vegas policies apply for situations not covered within own rules pages.
Expekt (SBR rating B) adds "debit cards" to list of transfer methods that may incur a deposit fee.
2/15/2007 01:14 PM
Bettrojan &
TopCat lowered from C+ to C
1/5/2007 04:41 PM
Bettrojan upgraded from C to C+
4/3/2006 11:04 PM
March Email Response Test Results Posted The latest edition of SBR’s Email Response Test targets customer service for established account holders.
BetCascade(SBR rating A-),
Bettrojan(SBR rating C) and
TheGreek(SBR rating A+) each gave flawless responses within 30 minutes. See how 8 other sportsbooks responded to Dennis Holcomb’s inquiries after a wagering account was created.
View Results here.
10/20/2005 11:29 AM
SBR Bill Dozer reports: Bettrojan, a new sportsbook from TopCat Sports (SBR rating C),
receives rating of C. TopCat’s focus has been booking to credit players but has offered service to depositing bettors during the past two years. The book’s history of quietly operating without player complaints has resulted in an above average initial rating for their new post-up site although SBR believes it is unlikley that the book will be able to maintain its current model consisting of reduced juice and large bonuses.
10/19/2005 08:18 AM
Bettrojan - SBR initiates coverage at C
