3/29/2008 02:25 PM
BetOnline (SBR rating A-) also battling website attack. Management tells SBR they are working diligently to resolve the matter and expect to have a solution in place shortly. Players may call 1-800-841-9751 for customer service, or 1-888-238-5808 for wagering or use the
BetOnline LiveChat.
Player will likely find other sportsbooks are fighting attacks from extortionists this weekend. The Denial of Service attacks are caused by excessive requests to a website's server which in turn leaves little or no resources for legitimate user traffic. The sportsbook's information and databases are not "hacked" or compromised. Bettors can find a list of all LiveChat links
here as well as all sportsbook phone numbers
here. SBR readers can report website downtime
here.
3/21/2008 06:43 PM
BetOnline (SBR rating A-) website experiencing technical difficulties. Online wagering is expected to be available within the the hour. Players can call 800-841-9751 for wagering and account information.
3/17/2008 09:13 PM
BetOnline (SBR rating A-) launches new casino. The platform's software developers tell SBR the
BetOnline casino will compete for the title of most realistic graphics and performance.
9/2/2007 11:55 PM
SBR’s Sports Betting Rules Monitor:Coral (SBR rating A-) adds notice that it will now grade all cricket bets that it has not offered a price for the tie or draw as no-action (voided wager).
GamblersPalace (SBR rating C) &
Skytower (SBR rating C) states that it reserves the right to require users to leave bonus and deposited funds in the account for 30 days before withdrawing.
BetOnline (SBR rating A-) adds statement regarding the voiding of winnings from free-play wagers where the bettor bets on both sides of the same game.
IASbet (SBR rating B) revamps rules pages. IAS players are advised to review this page
here for information relevant to his or her betting habits.
InstantActionSports (SBR rating C-) changes house limits.
BetUSA (SBR rating D+) changed rules on season win totals for NCAAF from 11 regular season games to 12 regular season games. Adds rule for baseball props regarding if a game is suspended and completed on a different day. Added new rules for hockey shootouts.
8/19/2007 10:28 PM
SBR’s Sports Betting Rules Monitor records noteworthy changes at four sportsbooks
BetOnline (SBR rating A-) adds rules for NCAA Football season win totals and conference championship future bets.
BetOnline.com also changed the required minimum games played for baseball division wins futures from 155 to 160.
Will Hill (SBR rating A) rewrites entire rules section. Players are advised to review all rules that apply to their betting style.
BetShop (SBR rating C-) cuts max win per bet by two thirds.
The maximum win per bet is limited to GBP 10,000 from 30,000 or 15,000 Euro from 45,000
regardless of the stakes or the odds.
GamingClubSportsbook (SBR rating C) adds fee for inactive accounts
"An administration fee equivalent to 5 sportsbook credits of such credit balance shall be levied monthly."
8/16/2007 10:29 PM
Sportsbook.com (SBR rating D+) management confirms with
SBR that the
Jazette Ltd. Group is now processing payouts to non-US players by Neteller. Players who have had to wait over three months have reported receiving five-figure sums in $2500 increments as recently as this morning. The Neteller option is not listed as an available transfer method on the group's websites, but owed players have been contacted by email to confirm their Neteller account number and arrange transfer. Players outside of the US and Canada who are waiting for a payout from the Sportsbook.com family may
contact SBR for assistance in arranging payment. Neteller is again seen as a viable option for many sportsbooks, such as
BetOnline (SBR rating A-), who relisted the method on their cashier page yesterday. Sportsbook.com management also stated that of the over 2000 players that experienced a one month or longer delay due to processing issues, 93 users remain. Those users, many of whom are from the March 21st batch of botched transfers, are also welcome to contact SBR for assistance.
7/2/2007 02:04 PM
SBR’s Sports Betting Rules Monitor: Sportsbooks react to rainout in Yankees vs. Orioles game on June 28th, 2007. For wagering purposes Baltimore was graded as a 6-4 winner despite the game being suspended in the top of the 8th due to weather with the Yankees leading 8-6. Many New York bettors requested clarification from clerks, prompting the sportsbooks to update and/or clarify wagering rules.
Matchbook (SBR rating A-) updates baseball wagering rules
Matchbook adds text stating moneyline wagers on baseball games that are suspended will be graded based on the score of the last full inning, should play be halted in the top half of the inning with the home team trailing.
BetOnline (SBR rating B+) clarifies baseball moneyline grading BetOnline removes irrelevant text about the game being official for grading purposes after 8.5 (if home team is winning) or 9 innings, leaving text stating moneyline baseball bets are official after 5 complete innings or 4.5 innings if the home team is winning.
BetPlatinum (SBR rating C-) removes contradicting wording to clarify that MLB games must go 4.5 (if home team is winning) or 5 innings to declare moneyline winner; removes text suggesting 9 innings of play is required for all grading.
SportsOffShore (SBR rating B),
WorldWideWagering (SBR rating B),
ClicknGamble (SBR rating D-) & JustforBettors (SBR rating D-) each add clarification and/or examples for grading of suspended baseball games.
Latest rule changes
Topcat (SBR ratign C) rules as well as sister book,
BetTrojan (SBR rating C) rules add notation that Las Vegas policies apply for situations not covered within own rules pages.
Expekt (SBR rating B) adds "debit cards" to list of transfer methods that may incur a deposit fee.
4/17/2007 06:39 PM
BestLine Sports (SBR rating B+) officially announces acquisition of BetOnline (SBR rating B). BetOnline players should not experience any migration down time as the site is already moved to the BestLine server in Panama. BLS plans to utilize the highly brandable URL in new marketing campaigns. BetOnline was formerly located in Oficentro in San Jose, Costa Rica.
8/12/2005 12:54 PM
SBR Bill Dozer reports BetOnline (SBR rating D+) using stiff bookmaker Robbie Mcphail and old Apex Sportsbook customer list to solicit new players. Multiple players have complained that Robbie is again dialing for deposits; this time, on behalf of the relatively unknown
BetOnline.com. The operation is about one year old and is starting its first marketing campaign. Players should be weary of a sportsbook that chooses to use an individual with a soiled reputation to launch its brand.
7/16/2007 09:58 AM
BetOnline & BestLineSports upgraded from B+ to A-
6/7/2007 11:58 AM
BetOnline upgraded from B to B+
4/16/2007 12:34 AM
BetOnline upgraded from C to B
2/19/2007 11:22 PM
BetOnline upgraded from C- to C
7/3/2006 11:56 AM
BetOnline upgraded from D+ to C-
8/12/2005 02:28 PM
BetOnline - SBR initiates coverage at D+
