Sportsbook Review: BetHorizon

7/29/2010 06:30 PM
BetHorizon player confirms partial payment
A BetHorizon (SBR rating B-) player has confirmed receiving a partial payment. He requested £1000 on May 3rd via Moneybookers, and received a payment of £350 today. On July 9th, BetHorizon management stated that in approximately 10 business days all Moneybookers accounts would be caught up. BetHorizon attributed the delays to banking restrictions via that method. Two other players have yet to confirm receiving payment toward their May 14th & 15th withdrawal requests. SBR will update this report.

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7/21/2010 11:24 AM
BetHorizon player reports partial payment
A BetHorizon (SBR rating B-) player from SBR's July 18th report has confirmed receiving €647 toward his €3000 payout request. He asked for payment originally on May 14th via Moneybookers.

BetHorizon management has attributed payment issues to banking restrictions and delays caused by an "overload" in payment requests via that method. Two other players reported requesting €1391 and €1000 respectively on May 3rd and May 15th also via Moneybookers, and have yet to confirm receiving any payment. SBR asks players with payment issues at BetHorizon to submit a sportsbook complaint form.

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7/19/2010 05:33 PM
BetHorizon player claims account is hacked
A BetHorizon (SBR rating B-) player has claimed that his account was hacked. A player contacted SBR stating that $9,000 was missing from his account and had been spent on sportsbook wagers and in the casino. The player denies placing the wagers and has asked BetHorizon to provide the IP addresses connected to the activity. BetHorizon has stated to SBR that the player's password was entered once, and that there were no signs of technical penetration to the account. BetHorizon has stated that it would provide the list of IP's associated with the account to SBR for review. The account in question never accessed the casino prior to that night.
Editor's note — BetHorizon was able to show that the the player's account had casino activity on four prior occasions.

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7/18/2010 01:47 PM
BetHorizon feedback wanted
On July 9th, SBR reported that BetHorizon (SBR rating B-) stated that all Moneybookers payouts would be caught up within 10 business days. Since this time, an additional player has come forward to inquire on Moneybookers payouts as he has attempted to request his balance of $10,825. The following players have reported Moneybookers slow-pay:

Player 1: Requested £3000 on May 14th via Moneybookers
Player 2: Requested £1391 on May 15th via Moneybookers
Player 3: Requested £1000 on May 3rd via Moneybookers

Players with feedback on BetHorizon withdrawals are asked to write to SBR via sportsbook complaint form, or directly by e-mail.

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7/9/2010 04:22 PM
BetHorizon addresses Moneybookers slow-pays
BetHorizon (SBR rating B-) has stated that all Moneybookers payout requests would be cleared in the next 10 business days. Three players have written into SBR detailing instances of Moneybookers slow-pay. BetHorizon cited banking issues and an overload of Moneybookers requests as contributing to the delays. BetHorizon has also informed SBR that they will no longer be offering bonuses to those that deposit via Moneybookers.

Player 1: Requested £3000 on May 14th via Moneybookers
Player 2: Requested £1391 on May 15th via Moneybookers
Player 3: Requested £1000 on May 3rd via Moneybookers

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7/8/2010 09:58 AM
BetHorizon — Moneybookers complaint
A BetHorizon (SBR rating B-) payout complaint has been reported. On May 14th a player requested £3000 via Moneybookers. After realizing his withdrawal was being delayed, the player communicated with BetHorizon and was allegedly told he would receive at least half of his withdrawal by June 6th. As of July 8th, the player states he has received no payment toward his balance. SBR will update this report.

BetHorizon player:

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6/26/2010 10:32 AM
BetHorizon horse racing dispute update
BetHorizon (SBR rating B-) has updated SBR on the June 25th horse racing complaint. BetHorizon initially underpaid a winning horse bet by $4,000 and a wagering supervisor told the player his maximum payout for the bet type was $10,000, despite this not being expressly written on the website. SBR contacted senior management who then reviewed the case and stated that the player was right, and adjusted his payout.

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6/25/2010 01:59 PM
BetHorizon horse racing dispute - player claims he was underpaid
A BetHorizon (SBR rating B-) horse racing dispute has been reported. On June 5th, a player wagered $1000 on Drosselmeyer at Belmont. His winning horse wager paid track odds of 13-1. BetHorizon paid the player only $9000 in winnings plus his $1000 stake. SBR is investigating the complaint.

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6/8/2010 10:01 AM
BetHorizon Moneybookers slow-pay #3
A third BetHorizon (SBR rating B-) slow-pay complaint has been received. On May 6th a player requested £5000 to his Moneybookers account. He was informed that Moneybookers was backed up and that he would be put in the queue. As of June 8th, his payout has still not been credited - and BetHorizon has provided no further update on his withdrawal status. SBR will update this report.

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6/3/2010 01:12 PM
BetHorizon slow-pay #2 reaches SBR mailbox
A BetHorizon (SBR rating B-) slow-pay has been reported. This is the second BetHorizon slow-pay complaint in as many days. A player requested a payout for 1427 GBP on May 12th to Moneybookers and was informed his payout would be delayed up to 15 days. As of June 3rd, BetHorizon has still yet to pay his funds.

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6/2/2010 12:39 PM
BetHorizon player submits $3000 slow-pay complaint
A BetHorizon (SBR rating B-) player has submitted a $3000 slow-pay complaint. On May 10th the player attempted the withdrawal via Moneybookers, but was allegedly informed by a BetHorizon manager that Moneybookers would take time. The player details being told by BetHorizon CS that a wire was being sent to Moneybookers to replenish their account. As of June 2nd, the player has still not received payment. SBR is investigating.

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4/19/2010 07:44 PM
BetAtlas players moved to BetHorizon
BetAtlas (SBR rating B-) players have been moved to sister sportsbook BetHorizon (SBR rating B-), under the HorizonSports S.A. platform, which uses BLR Technologies software. The former BetAtlas site now redirects to agent/PPH website Wagergolf.com. Any players with balance discrepancies after logging into BetHorizon are asked to fill out a sportsbook complaint form.

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3/14/2009 02:06 PM
724Sports (SBR rating C) email not functioning. Players should use email of parent company BetHorizon (SBR rating B-) customerservice@BetHorizon.com.

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9/24/2007 01:23 PM

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11/25/2006 10:46 AM
Pro5Sports (SBR rating F) off-line after latest slow-pay complaints; player emails not returned. Pro5 stole player balances years ago under the name PlayHorizon, not to be confused with BetHorizon (SBR rating C+).

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4/12/2005 12:20 PM
Horizon Sports (BetHorizon.com) SBR rating D+, a previously well regarded sportsbook runs afoul with US authorities. Horizon Sports (BetHorizon) downgraded after the US Justice Dept. indicts the sportsbook operator on illegal gambling charges. Offshore insiders insist BetHorizon, which has a pedigree dating all the way back to the Pinnacle Sports and Heritage Sports early days, is financially solid and will be fine.

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4/12/2005 12:10 PM
Horizon Sports(BetHorizon.com) downgraded from C+ to D+

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2/23/2002 10:23 AM
BetHorizon - Upgraded from the Black List - 1 year ago book withheld bonus from big winner- no further incidents.

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4/12/2005 12:10 PM
Horizon Sports(bethorizon.com) downgraded from C+ to D+

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2/23/2002 10:23 AM
bethorizon - Upgraded from the Black List - 1 year ago book withheld bonus from big winner- no further incidents.

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