2/8/2012 09:25 AM
12Bet - SBR initiates rating coverage at D-
2/7/2012 10:24 AM
12Bet enforces unfair bonus rules12Bet Sportsbook (SBR rating D-) is the subject of dispute analyst Justin7's "Are You Serious?" video segment.
12Bet Sportsbook is enforcing an unethical rule that allows for the confiscation of bonus + winnings, if a bettor fails to meet rollover in a 30-day period. One such player wrote SBR, detailing that he deposited €1200 for a €230 bonus; the player won €5186, but did not meet the rollover in a one-month timeframe. 12Bet voided the bonus and all winnings.
12Bet's rules also state that wagers placed at odds less than 2.00 (+100) do not count toward rollover. A 12Bet player who would have met rollover (counting favourites) had €3252 in winnings confiscated for not having met rollover soon enough.
A third 12Bet player wrote SBR with a wagering complaint. The player placed a soccer match at odds of 1.77 (-129) and noticed that the next day his ticket was adjusted to read 2.77 (+177). Following the settlement of the wager, 12Bet voided the play.
12Bet's unusual rules are often referred to as "gotcha" rules. These rules are designed to profit from players that unknowingly agree to bizarre and irregular terms. In contract law, such enforcements are rarely upheld. 12Bet has been assessed with an opening rating of D-, and is indexed on the SBR blacklist.
Players with feedback or grievances should file a sportsbook complaint form, or write to SBR directly at help@sportsbookreview.com. Additionally, players may dial 1-830-255-4677 to speak with a dispute analyst.
12/15/2010 08:15 AM
12Bet voids wager citing bad lineA
12Bet (unrated) player states that he had £456 in winnings voided. On November 29th, he risked £159 on the draw option in the Wolfsburg vs Bremen match. After his wager won, the player noticed his wager was voided.
12Bet told the player that there was an obvious error, since they intended to offer the line at 3.30 vice 3.87. The player disputes this, stating that 3.87 was a fair market price. SBR is attempting to discuss this dispute with
12Bet.
12/7/2010 03:51 PM
12Bet bonus confiscation updateOn 11/25, SBR
reported that
12Bet (unrated) confiscated €449.30 (20% of player's winnings) from a player. That player had deposited €900 and received a €180 bonus.
12Bet refunded the player's deposit following his rollover completion.
12Bet was able to provide evidence to SBR that the player operated multiple accounts to redeem their signup bonus.
11/25/2010 08:40 AM
12Bet confiscates bonus and 20% of player's winnings12Bet (unrated) confiscates €449.30 from player. A player deposited €900 and received a €180 bonus. After the player completed his rollover,
12Bet docked his account with the following explanation:
12Bet:
We regret to inform you that after a thorough investigation, we have found sufficient proof that you had breached Clauses 2, 3 and 11 of our Bonus Promotion Terms and Conditions...However, after considering that you are a new member, we will only reclaim the actual bonus amount credited into your account amounting €180 and the 20% of your winning which is €449.30.
The terms referenced by
12Bet prohibit non-recreational play, and the usage of multiple accounts. No explanation was given to the player regarding which applied to him. SBR is following up on this dispute.
11/5/2010 03:49 PM
AsianLogic to acquire 12Bet
AsianLogic, an Asia-based online casino operator has agreed to acquire
12Bet Sportsbook. Each company is licensed in the Phillippines. In addition to its online casino endeavors, AsianLogic operates the Asian Poker Tour. |
SBRforum discusses AsianLogic's acquisition of 12BetRory Anderson, Chief Executive for
12Bet comments:
AsianLogic is very strong in the online casino and poker environment as well as controlling land-based brands such as the Asian Poker Tour, and being able to better offer these products to sportsbook customers should enhance revenues across the board.