A new TitanBet (SBR rating C) complaint has been made by a player that says he had multiple wagers voided. The player has shared an email from TitanBet, which begins by stating that their odds were offmarket by approximately .70. The TitanBet email stated that a market was listed at 1.45 which was intended to be priced at 1.34.
TitanBet Sportsbook: "Since we offer a large quantity of
markets on many events, it is impossible to monitor all the markets
unless bets are being placed on the and so the wrongly priced market was
not noticed until wagers were being placed on it. it was our intention
to offer 1.34 and not 1.45."
SBR has confirmed that 1.45 was the fair, average starting price for the match. TitanBet listed the market on Anadolu Efes (a Turkish basketball team) on November 29th at 16:18 at 1.45. The odds were not updated until November 30th at 10:03. A bookmaker penalizing a player for their taking advantage of what's referred to as "falling asleep at the wheel" is considered unethical. This is the sixth TitanBet complaint where a player who had gotten the best of the sportsbook had action voided.
TitanBet's sportsbook rating has been lowered from C+ to C.
Players in need of sportsbook assistance are asked to fill out a sportsbook
complaint form. Alternatively, players may reach Sportsbook Review by writing to
firstname.lastname@example.org or by dialing 1-830-255-4677 during
normal business hours