A Sportsbetting.ag (SBR rating D) player submits a payment complaint. The player tells SBR that he deposited $2,000 to the sportsbook in the last 18 months. He made his first cashout request on March 23rd for $1,290. The player has still not received his funds, and has been given generic updates from the sportsbook.
Sportsbetting.ag players have complained of the company's large payment window. The sportsbook currently tells players that payments via check range from 10-60 business days before the funds are received. In addition, players report not being given tracking numbers as advertised.
Sportsbetting.ag time-frame: "Checks withdrawals will be
sent out by courier and, once the withdrawal request is approved, it
will be delivered within 10-60 business days. Tracking numbers may be
available 48 business hours after the withdrawal was processed; please
contact our Customer Service Support Team to confirm the availability of
Players have reported being slow-paid a total of $88,794. SBR published a Sportsbetting.ag report last week indicating that $24,500 was confirmed as received by users who previously submitted payment complaints through SBR.
Sportsbetting.ag players with feedback are asked to write to firstname.lastname@example.org. Alternatively, players may submit a sportsbook complaint form,
or dial 1-830-255-4677 during normal business hours to speak with a
disputes analyst. Users may also opine by blogging their feedback in the
SBR Sportsbook & Industry forum.