SBR newswoman Natalie and dispute analyst Justin discuss the latest iGaming industry news. The video includes the resolution of the SBG Global payment complaints; as well as the Bet33 past-posted wagers dispute. Players with sportsbook feedback are asked to write to SBR at firstname.lastname@example.org.
Hi, this is Natalie Rydstrom with this week’s Industry News update, reporting for SportsbookReview.com
tells SBR that two payment complaints reported earlier this month have been sorted. Two players had contacted SBR stating that their withdrawals—both for $5,000—were not being processed in a timely manner. SBR considers these disputes closed. SBG Global players with payment feedback are encouraged to write to email@example.com.
player tells SBR that $1,900 has been debited from his account due to
alleged past-post wagers
. Past-posting is the act of placing bets AFTER a
game has started. In an unusual twist, the player acknowledges
past-posting on at least one occasion via telephone but argues that
Bet33 debited only WINNING bets whilst the losing tickets—which were all
placed in the same manner—were left settled. SBR has asked the player
to provide a full list of all wagers that he believes were past-post so
that it can be determined what if anything he would be entitled to. SBR
advises players to play it straight and follow house rules to avoid
headaches; intentionally cheating a sportsbook could very well haunt a
player in the future, as industry books share information on undesirable
and/or fraudulent players.
Please stay tuned to the SBR newswire
for more industry updates.
Now I would like to welcome lead SBR dispute analyst Justin7 to the program. Justin, what are some cases you’re presently working on?