The Spanish gambling market opening has been delayed until June 5th. EGR reported that the Directorate for the Regulation of Gambling made the schedule change to give operators time to register a technical point of contact in the Spanish regulator's database.
“Each operator will be issued with a dossier of technical requirements and instructions when they are awarded a licence and will have a period to ensure they are compliant before the opening.” a source told Egaming Review (EGR) magazine.
On May 25th, SBR reported that Betfair agreed to pay up to €10 million in back-tax to the Spanish tax authority. Betfair joined the likes of fellow online gaming companies SportingBet (SBR rating D+), who was to pay €17 million, and Bwin (SBR rating B-) with a whopping €33 million.
The back-tax is said to be a separate process from the gambling regulation, though the appointed regulator has the authority to approve or deny licences due to an operator's standing with the Spanish Tax Authority.
Players in need of sportsbook assistance are asked to write to firstname.lastname@example.org. Alternatively, players may submit a sportsbook complaint form, or dial 1-830-255-4677 during normal business hours to speak with a disputes analyst.