A PlayersOnly.ag (SBR rating D-) player submits a payment complaint. The player requested a $10,000 payment on April 18th, 2012. The player states he was told the funds were sent to the processor on May 31st, but to date no payment has been made. The player notes that a trace has been requested on his payout, but that it may take an additional eight weeks to resolve.
PlayersOnly.ag is powered by the Sportsbook.com US facing brand.
On September 28th, 2011, SBR reported that Sportsbook.com moved non-US players to Global.Sportsbook.com - an operation headquartered in Malta that acts as a sublicense to WinUnited Ltd. WinUnited also powers online company Youwin Sportsbook (SBR
SBR is following up on this payment dispute, and will update this report.
Players in need of sportsbook assistance are asked to write to firstname.lastname@example.org. Alternatively, players may submit a sportsbook complaint form, or dial 1-830-255-4677 during normal business hours to speak with a disputes analyst.