A Mybet (unrated) player submits a sportsbook complaint. The player states that his account has been closed. Mybet allegedly restricted the player's access to his account following a €3,000 withdrawal request. | MyBet complaint
I am writing to you asking for help. I have a big problem with the bookmaker Mybet. My account has been closed and the bookmaker does not answer my emails. On my account was over 4,000 euros. I asked for the withdrawal of 3000 Euros. Support mybet called me but unfortunately due to the weak coverage has been interrupted conversation. Where I live it happens Often. No one has contacted me after that.I called support and after verification I received a reply That everything is ok and my account is verified. Two days later I received an email that my account is closed. I wrote to them twice in order to clarify the situation, but nobody responds to my emails. Please help. What can I do in this situation?
Mybet has a history of closing players accounts and offering little to no explanations for their decisions. On 11/29, Mybet confiscated
a player's winnings citing bonus abuse. Mybet accused the player of controlling third-party accounts. The player professed his innocence throughout. Mybet declined to provide SBR with any evidence of abuse.Mybet voids players winnings
On 5/11/2010, SBR reported that Mybet voided €347 in player winnings
. A player that deposited €300 with MyBbet in April and increased his balance to €647 had his account closed and deposit refunded. Mybet stated the plaer signed up from Belarus, which was allegedly on Mybet's list of countries not to accept registrations from. SBR reveiwed Mybet's terms and conditions at the time, and found no such restriction in print. Mybet declined to change their ruling on the complaint.Mybet payment complaint
On 4/7/2010, SBR reported
that a Mybet player requested a €400 in mid-March. The player provided all ID documents that were requested of him. The player has not confirmed receiving payment since, and Mybet has declined to discuss the situation with SBR.