The BetUS (SBR rating D+) player from SBR's June 12th report has been paid. The player claimed that he had difficulty making a withdrawal. He deposited $1,000 in April 2012, and later increased his balance to $2,300 after completing rollover requirements. The player shared the good news via a post in the SBR Sportsbook & Industry section.
The initial BetUS.com dispute is covered in this sportsbook news article.
BetUS player on SBR Forum: "Money came today. I am not sure if they monitor this site, but I will
tell you that since that day I registered this complaint, they have
moved quickly on my payout. I want to be fair and tell everyone that I DID GET PAID. I guess with some of the issues going on at Bovada and places, this wasnt the worst scenario ever. I still probably would be leary about any bonus action from these guys
considering it took me over $13,000.00 in wagers to reach my $300
rollover bonus. I left a small amount in the account to play with them -
will update this thread about future payouts if I dont lose the small
balance in this book. I know BETUS always gets a bad rap here - but I did eventually get paid...and again - want to be fair in what I post here."
Players in need of sportsbook assistance are asked to write to email@example.com. Alternatively, players may submit a sportsbook complaint form, or dial 1-830-255-4677 during normal business hours to speak with a disputes analyst.