On 10/26, a BetPortugal (unrated) player requested a $950 withdrawal. The player writes to SBR that BetPortugal first told him that they needed to replenish their Moneybookers account before sending his payout. On November 11th BetPortugal informed the player that the sportsbook was undergoing an ownership change, and that a new account would be created for him. BetPortugal claimed that his winnings would be available for withdrawal . SBR is investigating this complaint. | BetPortugal addresses complaint
BetPortugal:
We will be generating new usernames and
accesses for your account. This will not change your balance or
rollover requirement. However, you will have to make a new payout
request. Your account with us, ******, will continue as property of Bet
Portugal and will be transferred to our current merger.