UPDATE: Two players received payment by Moneybookers yesterday afternoon. SBR will update this report.
BetPhoenix (SBR rating B-) update.
On April 11th, SBR reported that six BetPhoenix players were being slow-paid a total of $14,900. The players' requests consisted primarily of Moneybookers and Neteller. BetPhoenix has slowed in eWallet payment time, drawing criticism from non-US sports bettors and leading to two recent sportsbook rating downgrades. | BetPhoenix complaints
Four of the players from SBR's last BetPhoenix newswire have confirmed payment. These players received $7,900.
Three new sportsbook complaints have been reported by players. Player one requested $1,500 via Moneybookers on April 5th, player two requested $2,138 by the same method on April 12th, and player number three requested $4,000 by Neteller last month.
The longest outstanding slow-pay complaint on file is a €2,800 Moneybookers complaint. The player requested payment mid-March of 2011. SBR is attempting to confirm whether or not this player received payment.
BetPhoenix is currently slow-paying five players a total of $15,792.
SBR will update this report after confirming each of the new payout complaints with BetPhoenix management.
Players in need of sportsbook assistance are asked to fill out a sportsbook complaint form.
Alternatively, players may reach SBR by writing to
help@sportsbookreview.com, or by dialing 830-515-4122 seven days a week
during normal business hours.