A BetAtHome (SBR rating C-) player submits an account dispute. The player opened an account after receiving a bonus offer of 50% up to €200. The player deposited €400 and accepted the €200 bonus. The player claims that BetAtHome confiscated the balance on the suspicions of fraud, and has failed to provide additional support.
BetAtHome.com has allegedly not refunded the player's deposit, or provided explanation on how it concluded the player defrauded them. The player denies operating multiple accounts or knowing what he has done to trigger the confiscation.
SBR is following up on the sportsbook complaint.
On August 16th, SBR reported that BetAtHome confiscated a player's €886 balance. BetAtHome told the player that he was guilty of violating their terms and conditions, but failed to provide specific details on the player's wrongdoing. BetAtHome refused comment to Sportsbook Review on the case.
The BetAtHome confiscation was featured in an SBR Industry Video report on August the 28th.
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