A BetAtHome (SBR rating C-) player tells SBR that his account has been closed with a €600 balance. The player allegedly opened his account with BetAtHome in the beginning of 2011, playing in the sportsbook and poker room. The player had made two small initial deposits of €100. The player tells SBR that he was paid one €400 withdrawal prior to having his account closed with a €600 balance. BetAtHome has reportedly accused the player of poker chip-dumping with at least one other account holder, a charge this player denies.
Poker chip-dumping is the act of colluding with other players, typically to circulate ill-gotten funds or as a means of moving funds between accounts. It can be a way to evade an insufficient deposit or to dispose of funds taken from other players. While chip-dumping cannot be proven 100% of the time, usually a sportsbook that brings players up on the charge will have other circumstantial evidence linking the players beyond their play; most times an IP address, shared registration detail or similar.
SportsbookReview is investigating this BetAtHome complaint.
Players in need of sportsbook assistance are asked to fill out a sportsbook complaint form. Alternatively, players may reach SBR by writing to firstname.lastname@example.org or dialing 1-830-255-4677 seven days a week during normal business hours