A BetAtHome (SBR rating C-) player submits a payment complaint. The player tells SBR that his account has been locked with a €200 balance. The player has reportedly received no word from BetAtHome on his account status. The player provided no details of his account or deposit history, or what circumstances might have contributed to the account closure. SBR is following up.
In recent BetAtHome.com sportsbook news, SBR reported that BetAtHome was one of seven operators licenced to operate in Northern German state Schleswig-Holstein. The other operators include Bwin, Bet365, Tipico, Betfair, MyBet, and Nordwest Lotto.
On May 1st, SBR reported of another instance of an account closure. A player deposited €200, received a 50% bonus and before the bonus could be used, the player's account was shutdown. SBR followed up on this sportsbook bonus complaint and learned that the player received his funds back through Moneybookers.
BetAtHome is licenced to operate a sportsbook by the Lotteries and Gaming Authority (LGA) of Malta.
Players in need of sportsbook assistance are asked to write to email@example.com. Alternatively, players may submit a sportsbook complaint form, or dial 1-830-255-4677 during normal business hours to speak with a disputes analyst.