News on scam sports betting operations, events and business deals within the offshore sports gambling industry.
Pinnacle Sports (SBR rating A+) has implemented new password requirements to improve security. Upon logging in players will receive a prompt to reset their passwords, using a minimum of 8 characters, a special character, a number, and no capital letters. Players with questions on the procedure of resetting their password should email Pinnacle support at email@example.com.
New Jersey State Senator Raymond Lesniak took to Twitter this afternoon to break the news that NJ Governor Chris Christie has signed his sports betting legislation bill. Assembly Bill 3711 empowers NJ to proceed with its multi-year plan of having sports wagers accepted at licensed casinos and racetracks in the Garden State. | View NJ Sports betting report
In today's sportsbook news video broadcast, host Natalie covers recent topics from the SBR newswire, including BetButler Sportsbook remaining off-line following the loss of their UK gambling license. BetButler players are in limbo and uncertain on the fate of their account balances. SBR will provide updates as information develops. | Sportsbook News report
A SportsbettingOnline.ag (SBR rating D+) player has written with a general payout complaint. The user has stated that he was told that Person to Person withdrawals are taking an average of 12 days to be processed. Generally, betting sites are able to process same day withdrawals through this method provided a request is submitted early enough during normal business hours. | SportsbettingOnline complaint
An Rubet.com (unrated) player has claimed that a $300 withdrawal requested three weeks ago has yet to be paid. The player confirmed sending his ID documents to satisfy the betting sites' KYC process, but he has yet to be paid the eWallet withdrawal. SBR is collecting information on the Russia facing betting site. Rubet.com players with payout feedback are encouraged to write to firstname.lastname@example.org
Five new Bet2Be complaints have been received. Sportsbook Review reported Tuesday that 25 payout complaints have been submitted by players, and that six players reported payment after lengthy delays. Bet2Be was assessed with an initial sportsbook rating of D by SBR, and could face additional downgrades if payouts do not improve. | Bet2Be complaints
The InstantActionSports (SBR rating D+) player who SBR reported has been waiting for a $5,000 payout since July is seemingly out of options. He originally requested $5,000 through interbook transfer but this request was stalled and eventually cancelled. He has since tried and failed to withdraw his funds through other methods and has a $27,000 total balance. | InstantActionSports update
BetButler (SBR rating C+) is off-line. The UK Gambling Commission revoked BetButler's license last month following the betting site suspending its service and displaying a notice that the business was in the process of being sold. The notice stated the acquisition included the customer database, balances, and pending withdrawals. It is unclear if pending wagers will be honored. | BetButler statement
Bet2Be players have submitted 22 payouts complaints for a total of $19,723 since August 2014. Six of the players have recently reported payment for $3,895. Several of the players have reported seeing a bizarre pop-up that prompted them to submit proof of tax payments. Bet2Be has cited technical issues as causing payout delays in some of the cases. | Bet2Be payout complaints
A Sportingbet (SBR rating C-) player has filed a sportsbook complaint. The player has claimed that he deposited $600 and accumulated approximately $630 in winnings, bringing his balance to $1,230. His account was temporarily suspended pending the outcome of the Know Your Customer (KYC) process where he would be required to provide ID and utility bill documents. The player claimed that he was asked to have his passport notarized, which he did, and later to photograph himself holding the passport. He tells SBR he followed these requirements but was still told his account would be closed with just the $600 deposit refunded. It is unclear if Sportingbet believed the documents were fraudulent or what other circumstances are at play. SBR is following up with the sportsbook.
Update: On September 27, SBR reported on a Wagerweb Sportsbook (SBR rating C+) player who had a total of $18,000 in check withdrawals pending. The player complained that his oldest request was 130 days old, requested May 29, and was outside of the already lengthy six week time-frame to receive checks. | Wagerweb complaint
Sportsbook Review forum poster "sportfan" correctly predicted the outcome of the 49ers vs Rams Monday Night Football contest at 31-17. Sportfan has won a $15 pizza gift card at the company of his choice. The weekly giveaway is just one of the contests offered for SBR members. SBR is running a $20,000 NFL and NCAAF betting contest which enters its seventh week of competition.
Game 3 of the ALCS in MLB has been postponed to Tuesday due to inclement weather in Kansas City. Sports bettors who wagered game 3 should check their sportsbook accounts and ensure their tickets have been voided. The industry standard, and rule held by Las Vegas, is that during the post season games which do not begin and are postponed are refunded. Wagers on games that begin but are called due to weather still have action whenever the game is resumed, regardless of the inning play is canceled in. Betting sites BetOnline, Heritage, and 5Dimes were among the first to post baseball odds for the new game 3 date.
A Tonybet (unrated) player has filed a sportsbook complaint. They player claims she had a balance of €1502. Her account was closed after it was alleged that she had violated terms and conditions pertaining to multiple accounts. The player has claimed to have sent all required ID documents and correctly answered the questions asked during a random phone call. The player's €400 deposit was refunded. SBR is investigating.
A Marathonbet (SBR rating B) player has filed a sportsbook complaint. The player has stated that he deposited £125 through Paysafe approximately one month ago. His account is presently suspended and is undergoing an extensive Know Your Customer (KYC) procedure. He has claimed to have provided reasonable forms of ID, but is unable to produce the latest series of documents required by Marathonbet. SBR has followed up with a Marathonbet manager to discuss the case, which the player also posted on the Sportsbook Review forum. SBR reported on September 12 that Marathonbet is among the betting sites to have applied for a license with the UK Gambling Commission pending the implementation of the new UK Gambling law.
Sportsbook Review encourages readers to take part in the "Predict the Score for Pizza" Monday Night Football contest. Users must predict the exact final score outcome of Monday night's San Francisco 49ers vs. St. Louis Rams game; with the exactly correct total for each team. The winning user will be sent their choice of a $15 pizza eGift card from Papa Johns, Dominos, or Pizza Hut.
A SportsbettingOnline (SBR rating D+) player has filed a payout complaint. The player has claimed to have three $500 requests pending through processing methods SBR has agreed not to publish on the news feed as a courtesy to other operators. The funds have been debited from the player's account, and for going on two weeks he has not received an update. | SportsbettingOnline report
An Easystreet Sports (SBR rating D) player has filed a payout complaint. The player states that he asked to be paid by Person to Person two weeks ago and the funds have yet to be deducted from his account. The betting site advertises same-day payouts through this cashier method. The player states that he was told there are processing issues that are causing his payout, which is less than $1,000, to be delayed. Easystreet's name became tarnished in the infamous casino confiscation case where $46,000 was taken from a player's account who had profited from playing Jacks or Better in their online casino. Since then, Easystreet has shortened their name to "EZ Street", seemingly to bypass the elephant like memory of search engines. EasyStreet was downgraded to D after their handling of the casino case and has not spoken with SBR on player complaints since. Players with feedback are asked to write to email@example.com.
In today's sportsbook news industry video broadcast, newswoman Natalie covers the latest player complaints to surface in the SBR newswire, including a dispute against Enterbet Sportsbook - a shop that has been plagued with issues throughout its history. | Video report
There are hundreds of betting sites all over the internet. Operators around the globe have a common goal — Attract new business and grow their brand. But with so many sportsbooks and casinos to choose from, how do players distinguish the legit companies from the outright scams? These five tips can make the difference between a healthy bankroll and one flushed down the drain. | Read the Tips
An Enterbet Sportsbook (SBR rating D-) player has submitted a complaint. The player has claimed that the betting site has owed him $600 since June of 2014, and is now refusing payment on the grounds that there are discrepancies with his play in the casino. He has claimed that Enterbet has not provided an explanation on what the discrepancies are. | Enterbet report
A Betsafe player (SBR rating C-) has submitted a sportsbook complaint. The player states that he deposited 750 PLN (approximately $225) to his account and received a 25% bonus from the betting site. His wager limits were quickly reduced to a maximum of 1 PLN; this revised limit make it impossible for him to clear through his play-through requirement. Additionally, his rollover obligation is time based. Betsafe has yet to waive the rollover and prorate the bonus, which is the industry standard way of resolving such a complaint if restoring the player's limits is not an option. Sportsbook Review reported this week on why betting sites lower wagering limits and how this can be avoided.
A Sportsbook Review reader commented on a tweet released by Nitrogen Sports (SBR rating B) concerning their entry into the sportsbook ratings guide. The user commented: "Love your book, but it seems crazy to use bitcoin with its value dropping so fast". Bitcoin has dropped to as low as $325 per coin this week. | View report
A new slow-pay complaint has been received from an InstantActionSports (SBR rating D+) player. The user requested a withdrawal of $1,000 approximately two months ago, and has yet to receive this payout. He has claimed that the betting sites customer service has acknowledged the delays without providing a meaningful update on when his payout would be processed. Sportsbook Review reported this week on an update involving two InstantActionSports payout complaints. In each case, InstantActionSports stated that the players could be paid smaller denominations through multiple Person to Person transactions as there were banking delays with both Skrill and direct transfer. Sportsbook Review has followed up with InstantActionSports concerning this latest slow-pay complaint.
The NBA Futures bets directory has been updated with recently released wagering markets, including regular season win totals, NBA MVP, and Rookie of Year bets. The page also includes grids which update in real-time for NBA bets such as outright 2014-15 champion, conference, and division winners.
Sportsbook Review receives complaints from readers occasionally who are upset that their wagering limits have been lowered at their betting site of choice. The questions these players often ask is what can be done about being limited, and why does it happen in the first place? Is it the online sportsbooks way of "cheating" them? Read more to find out the scoop. | Full report
A Sportsbook Review reader has written in with a question concerning Diamondsb.com: The reader asked if this shop was in any way related to A+ related BetDSI Sportsbook. Diamondsb.com is a PPH skin that is on the same network as Bet2win.ag. The site is hosted in San Jose, Costa Rica, and uses Digital Gaming Solutions (DGS) software. The shop primarily serves non post-up related clients, and is not connected with other established online betting sites. Players looking to deposit funds are advised to stick with established brands.
A Youwin (SBR rating C+) player has submitted a complaint with SBR against the betting site. He originally joined Youwin with the intention of playing on their poker network: Youwin is part of the Merge poker network, and is the only betting site to allow players from Costa Rica to access the poker network, he claims. He has $1,500 he has been unable to withdraw. | Youwin complaint
UPDATE 10/20/2014: The player has reported payment.
Betway (SBR rating C+) has commented on the dispute originally reported by SBR September 28. In that dispute, a player claimed that $833 in winnings were confiscated after the sportsbook believed he signed up from a country that was not permitted to operate an account. He maintains that he made a mistake signing up but that he was in compliance with Betway terms. | Betway complaint
An LSbet Sportsbook (SBR rating C) player has filed a complaint against the betting site with SBR. The player's claims are similar to those raised in the recent LSbet dispute reported by SBR, where the betting site charged the player with violation of their terms and conditions pertaining to "duplicate accounts" operating from the same household. | LSbet complaint
Update 6:33PM ET: InstantActionSports has stated the player has been offered an alternate withdrawal method. There are reportedly processor issues with IAS using Skrill. SBR asked InstantActionSports for an update on the $5,000 slow-pay complaint reported which involved a bank transfer and was told that player also has the option of an alternate payout method.
An InstantActionSports (SBR rating D+) player has filed a complaint. The player requested an $866 payout on August 1. After not receiving his funds, he inquired on the status of his payout on September 15, and was reportedly told that there was a general payouts delay. He was told that his payout would be processed as soon as possible. To date, he has not been paid. InstantActionSports was downgraded to D+ at the start of football season for lingering slow-pay issues and failing to provide timely updates to players or SBR. InstantActionSports could face additional downgrades if the issues continue.
Sportsbook Review is in the process of gathering information and investigating bitcoin sportsbook Anonibet, which has been in business since late 2011. SBR invites bitcoin bettors with feedback to write to firstname.lastname@example.org. SBR expects Anonibet to be introduced into the SBR sportsbook ratings guide by the end of next week. SBR launched a bitcoin betting sites guide this year, and recently established an initial rating into bitcoin sportsbook Nitrogen Sports.
SBR invites readers to participate in the "Predict the Score for Pizza" Monday Night Football contest. Users must correctly predict the final score outcome of Monday night's Seattle Seahawks vs. Washington Redskins football game; with the exactly correct total for each team. The winning user will be sent a $15 pizza eGift card from Pizza Hut or Papa Johns.
Sportsbook Review reported on a Matchbook (SBR rating B+) player had difficulty withdrawing his $9,200 closing balance following the betting exchanges' exit from the Canadian market on 21 July 2014. The case had a unique set of facts where the player actually left Canada prior to the exit and temporarily relocated to the US, where Matchbook does not allow accounts. | Complaint summary
Sportsbook Review reported on August 21 that a VIPSports.eu (SBR rating D-) player was owed $2,000. The player aired his grievance out at the SBR posting forum, stating that his deposit was refunded but winnings were not honored. The majority of his balance was made on Justin Williams to win the Conn Smythe trophy. This wager is the NHL's equivalent of playoffs Most Valuable Player. The user claimed that he was labeled a "professional bettor" and told that his winnings would not be honored. VIPSports.eu declined comment to SBR on the case; and the dispute remains open. Players are advised to avoid VIPSports.eu and the online sportsbooks under the BTG Global NV family. SBR reported an advisory that the group was advertising 100% bonuses following the start of the 2014-15 NFL season.
The 2014-15 NBA season tips off on Tuesday October 28 with defending champion San Antonio Spurs hosting the Dallas Mavericks. The moneyline markets are seeing an uptick in movement: SBR has summarized key movements involving NBA teams projected to be in contention for the outright championship winner market. | NBA Market report
In today's Sportsbook News video program host Natalie covers recent topics from the SBR newswire. Show topics include a tricky LSBet Sportsbook (SBR rating C) complaint, and a recent complaint launched against GR88 Sportsbook. GR88 (SBR rating D) is a betting site under the Olympian Group family. | Video report
Sportsbook Review has collected additional information from the player who filed a complaint against LSbet Sportsbook (SBR rating C). In that complaint, the player claimed to have £556.02 in winnings confiscated after allegedly sharing picks with friends. | Updated report
The controversial UK Gambling law which was set to take effect 1 October 2014 has been postponed by one month to 1 November 2014. Sportsbook Review recently reported of the new gambling law and how online sportsbooks reacted to the coming legislation. The UK Gambling Commission website provides additional details on the decision to extend the implementation. | View full report
An LSbet Sportsbook (SBR rating C) player has submitted a complaint against the betting site with SBR. The player has claimed to have used LSbet for "a few weeks" and has made £556.02 in winnings. His trouble stems from the fact that he and a few friends allegedly placed similar bets on games - his account was eventually closed for this reason. | View full report
A GR88 Sportsbook (SBR rating D) player has filed an SBR complaint. The player tells SBR that he recently registered to GR88, making a deposit of $200 to the betting site. He was credited with a sportsbook bonus equivalent to 100% of his deposit ($200). He placed a number of bets before his account was suspended by GR88. He claims that after a process which lasted several days, he agreed to have his deposit refunded and waive the bonus in light of the standstill. His deposit, he alleges, has not been returned and no additional updates have been given from GR88. SBR is following up on the sportsbook complaint.
The best sportsbook bonuses directory has been updated. One betting site has lowered their sign-up bonus from 100% to 50% and updated their promo code. SBR has updated the listing and reordered the sportsbook according to the strength of their "True Bonus" (the amount of pure bonus the player receives in relation to the rollover requirement).
Heritage Sportsbook (SBR rating A) will allow players to change their player program as of tomorrow October 1st. Twice a year, users can adjust their account designation. One option is reduced juice, which refers to discounted pricing on wagers, meaning instead of laying full vig or -110 ($110 to $100) on a game outcome such as NFL spread, players receive -105 style pricing for sides and totals.
Bet365 (SBR rating A+) has moved all internet ("remote") gambling operations to Gibraltar. Bet365 will still have some of their troops stationed at their Stoke-on-Trent address in England, where they are the city's largest employer. Bet365's overall gaming business has operated out of Gibraltar dating back to 2007. Bet365's statement is accessible in this report's full view.
Wagerweb Sportsbook (SBR rating C+) has addressed the latest slow-pay complaint published on the SBR newswire feed. SBR reported on Friday that a player claimed to have six $3,000 check withdrawals pending from the betting site as far back as May 29 - 132 days ago. Wagerweb did not acknowledge what contributed to the delay.
SBR invites readers to participate in the free "Predict the Score for Pizza" Monday Night Football contest. Users must correctly predict the outcome of tonight's New England Patriots vs. Kansas City Chiefs final score, with the exactly correct final score for each team. The winning user will be sent a $15 pizza eGift card from Papa Johns or Pizza Hut. International users would receive 150 freeplay points instead.
Update 9/29 5:45AM ET: A Betway manager is looking into the complaint and will update SBR.
A Betway Sportsbook (SBR rating C+) player has submitted a dispute involving $833 in confiscated winnings. The player had his winnings removed due to a discrepancy with his account registration. The player alleges that he registered with the betting site on July 7th, 2014, and mistakenly selected Russia — he resides in Vietnam, but also has citizenship in Russia, and was present in Vietnam at the time. However his sign up was not blocked.
A Wagerweb Sportsbook (SBR rating C+) player has claimed that he has six pending $3,000 check requests dating back to May 29. The first request is 130 days old. Wagerweb's online cashier lists up to 6 weeks for checks, while players have been told by customer service that check withdrawals can take up to a total time-frame of 60 business days. Sportsbook Review reported that three users have complained on Wagerweb's lengthy waiting time for check payouts. The alternative these users have comes with significantly higher fees. In one case, reported by SBR last week, a user that waited over 100 days had his check withdrawal cancelled in favor of multiple Person to Person transactions. SBR is following up with Wagerweb management on this latest payment complaint, and encourages users with feedback to share to write to email@example.com or submit a sportsbook complaint. SBR initially reported on September 22nd that Wagerweb was quoting up to three calendar months for player withdrawals.
Sportsbook Review news host Natalie provides an update on recent topics to have hit the SBR newswire feed. These topics include the recent withdrawal of both Ladbrokes (SBR rating A) and BetDaq from the Canadian market as of 1 October 2014. An update is also given on a recent slow-pay complaint, and a DDoS attack involving bitcoin betting site Nitrogen Sports.
5Dimes Sportsbook (SBR rating A+) has added dynamic lines. Players can see lines update in real-time through the dynamic lines section of the wagering menu, eliminating the need for page refreshes to see odds change. The page is mobile friendly. The dynamic lines menu was coded in-house and added onto the existing ASI software. Straight wagers on full games, halves, quarters, and proposition wagers are available. Players that leave the page open longer than 20 minutes must confirm their account password.
Nitrogen Sports tells SBR that they are presently fighting off an ongoing distributed denial of service attack. Users may have difficulty accessing the exclusive bitcoin betting site presently. Nitrogen has experienced the attack off and on for the last week and recently performed hours of server maintenance in an attempt to stabilize the website and fend off the DDoS, which works by sending a massive amount of requests from remote computers in an attempt to overload a web server with traffic. More information will be posted as it becomes available.
Wagerweb Sportsbook (SBR rating C+) has claimed that the player who filed a complaint stating he had waited 106+ days for a $3,000 check payout will instead receive multiple Person To Person withdrawals. No reason was provided on what contributed to the delay. SBR reported earlier this week that two players have made complaints against the betting site for the prolonged wait times for check payouts.
Betting site BetDaq (SBR rating B) has also announced to their players that they are exiting the Canadian market as of 1 October 2014. SBR reported in January of last year that online sportsbook Ladbrokes acquired BetDaq in a deal worth over €30 million. BetDaq players are asked to begin the process of withdrawing their remaining balances. SBR will monitor news involving Canada and keep readers posted as online betting sites enter or exit the market.
Bitcoins are becoming more and more popular with retail vendors and that includes bookmakers. The biggest deterrent for users is the relatively volatile fluctuations of the digital currency. As of September 1, one BTC was worth $479.63, but at three weeks later that number has fallen to $422.92. Benefits of perceived anonymity and lower transaction fees may not be enough for those who don’t want to gamble on their currency as well as their team. But, bookmakers are recognizing that bitcoins are becoming mainstream and want to tap into the growing interest. Over 15 online betting sites that take bitcoin are now covered by Sportsbook Review. That number is expected to double by the end of the year. One of the highest profile bitcoin sportsbooks is Nitrogen Sports, who SBR has completed an initial review on.
Ladbrokes (SBR rating A) will exit the Canadian market. SBR readers reported receiving an email notice this morning from the UK sportsbook informing them of the change. Canadian players will no longer be able to register, deposit, or use any of the Ladbrokes products as of 1 October 2014. Ladbrokes players must complete pending bonus rollover requirements before this time: The letter from the betting site indicates that pending winnings tied to outstanding play-throughs will be forfeited as of Wednesday the 1st. The notice also sternly advises that players will "have 30 days" to withdraw any remaining funds from their accounts. It is not stated what the process is for withdrawing funds after the 30 day time-frame, although SBR has asked the UK sportsbook for comment.
Concerning the reason for the Canadian market exit, Ladbrokes letter stated that they regularly review their ability to offer gaming facilities in countries throughout the world. The last significant Canadian exit came when Matchbook withdrew their services back in July. Prior to this, eWallet provider Skrill ceased processing gambling transactions for Canadian residents at the start of the year.
Update 10:25AM ET: SBR has spoken with a member of Bookmaker management. The downtime was caused by an IT related hiccup and all sites should be back online within the hour. The Bookmaker (SBR rating A+) family of websites are currently unavailable. SBR is attempting to speak with a representative for an ETA on when the sites should be back online.
Two WagerWeb Sportsbook (SBR rating C+) users have written to SBR after being told it could take as much as 60 business days to receive checks, the only viable payment method for withdrawals above $800. One player has claimed that he was told by a member of WagerWeb customer service that the wait time is "industry standard", suggesting other online sportsbooks are also experiencing delays. The second player however claimed to have waited a total of 106 days without receiving payment. No other sportsbook's users have written to complain about general delays through this method. Larger Wagerweb balance holders seem to be electing to wait instead of pursuing multiple individual payments for small amounts at higher fees. SBR has asked if Wagerweb might be willing to consider waiving the fees on more expensive smaller payouts to help expedite payouts for users with larger balances, and if players can expect to receive faster redemptions in the near future.
Heritage Sports (SBR rating A) is the latest online sportsbook to add support for bitcoin transactions. Effective immediately, players may deposit to their Heritage Sports account using bitcoin. Interested parties should contact the Heritage staff via live chat or email to receive bitcoin sending instructions. The method is presently in beta testing mode; the betting site will monitor the demand and viability of the method over the coming days. If player demand proves to be sufficient, Heritage will automate the funding process and include bitcoin sending instructions via their cashier page.
How does it work?
Heritage will convert all deposits in BTC into USD. The conversion used will be based on the bitcoin price index (BPI) at the time the transaction is confirmed. Coindesk.com/price/ will determine what conversion should be used. Only players that have deposited through BTC will be eligible to receive BTC withdrawals. There will be no transaction fees for deposits or withdrawals through this method. The minimum deposit in BTC is equivalent to $100.
Heritage Sports will be added to the bitcoin sportsbooks guide at Sportsbook Review.com.
Online sportsbook Pinnacle Sports (SBR rating A+) has received 53% of player wagers on the point spread of +1.5 for Chicago, with 47% on the New York Jets. As for the moneyline, 72% of bets are in favor of Chicago at prices ranging from +105 to +141 per SBR Odds line history for the game. The total market sees 65% of wagers tipping over the posted total of 45 points; 35% is recorded on the under. As far proposition wagers for tonight's game; over 50 team and player props have been recorded in the NFL Props betting directory at Sportsbook Review. SBR has compared the best available prop markets where a common proposition is available.
The Sportsbook Review forum community has raised $23,000 for the Make A Wish foundation. SBR members have donated $100 or more to Make A Wish, which is a charity that has become famous for granting the last wishes of terminally ill children. The SBR community has also raised $19,000 for Doctors Without Borders.
Online sportsbook InstantActionSports (SBR rating D+) has claimed that a bank transfer of $5,000 has been sent to the player who originally asked for payment in July of 2014. InstantActionSports had failed to provide a significant update to the player since he initiated his withdrawal request, and had previously not responded to SBR. InstantActionSports has now stated that the player has been sent the bank transfer this past Thursday and should be receiving his funds shortly. The betting site did not comment on what led to the lengthy delay or if it is in a better position now to service payout requests with the thick of the NFL and NCAAF seasons ongoing. InstantActionSports may face additional rating adjustments should their payouts continue to take longer than their advertised time-frames. SBR urges players who may have outstanding payouts pending from the sportsbook to file an SBR complaint.
Blackisted betting site Dimeline Sportsbook (SBR rating D-) has released a new sportsbook bonus of 100%. Dimeline is targeting unsuspecting players who are unaware of their troubled history or the pending $2,000 winnings confiscation case reported by a VIPSports.eu (SBR rating D-) user. In that case, the manager of the BTG Gloval NV group which powers both shops, openly refused comment to Sportsbook Review regarding the decision to confiscate earned winnings. Dimeline released their email campaign last night and is distributing the mass mailer under the subject line of "NFL and NCAAF Massive Bonuses". Players are advised to urge the scam sportsbook.
Betting Sites News Update — Sportsbook Review delivers its weekly installment of the iGaming News video program. Topics in today's update include Guts.com (SBR rating C+) and their recent addition to the sportsbook ratings guide. SBR goes through the decision to evaluate Guts.com at a higher rating standard than other online sportsbooks in the EveryMatrix group. EveryMatrix, also known by OddsMatrix, has gotten itself into hot water with players by rough treatment of winning customers, typically involving a sportsbook sign-up bonus. Guts.com however claims to action player accounts and provide risk management internally. Also covered in the sportsbook industry news broadcast are recent reports on SportsbettingOnline (SBR rating C-) and a player's pending balance of $8,200 which has been in relative limbo for a period of three months, and an update on one sportsbook's bitcoin withdrawal policy change.
Two changes have been recorded on the sportsbook bonuses directory. The page rates and ranks bonuses offered by betting sites including free plays, cash bonuses, and match bet offers. A category called the "True Bonus" measures the amount of pure bonus value per play in relation to the rollover or play-through requirement needed to unlock the bonus as withdrawable cash.
Two CornerBet Sportsbook (SBR rating D) players have filed payout complaints. The first payout complaint involves a request for €1,094 ordered one month ago. The second payout complaint involves a payout of €1460 ordered from the betting site. In this second case, a player has reported that he sent numerous emails without receiving an update on the status of his withdrawal. He has claimed to have deposited eight times total for approximately €1700; he did not accept a signup bonus from Cornerbet. While the first complaint was absent as much detail, the player similarly logged not receiving any update from CornerBet Sportsbook. Cornerbet has been assessed with a preliminary rating of D; Sportsbook Review will update if CornerBet comments on the sportsbook complaints.
5Dimes Sportsbook (SBR rating A+) has updated their policy on bitcoin withdrawals. Effective immediately, SBR has learned that players who have not deposited through bitcoin are able to collect one free payout in BTC every 7 days for up to $1,000. This is subject to availability. Prior to this policy, only players who had deposited in bitcoin were able to take advantage of the free payouts. Management tells SBR that player interest is high on the added cashier option. Users with feedback are encouraged to write to firstname.lastname@example.org.
A SportsbettingOnline (SBR rating C-) player has had $8,200 in limbo for going on three months. The player opened their account with a $500 deposit in the summer of 2014 and increased the total balance to approximately $8,700. A successful $500 payout was made via bitcoins, which was the maximum at the time per house rules. The following payout request was allegedly instantly declined by SportsbettingOnline. The player claims to have been given no information on what to do to receive the account balance, and has been locked out from making additional wagers. SBR has attempted to speak with SportsbettingOnline three times concerning the player's dispute. The latest correspondence - dated August 24 - was initiated via live help where a manager claimed to be investigating the player's complaint. No update was provided, and the player remains in the dark on why the remaining balance is in limbo.
Guts.com Sportsbook was launched on 25 March 2014 following two years of operation as an online casino. Guts.com sportsbook and casino software is provided by EveryMatrix (OddsMatrix). Presently, EveryMatrix holds players deposits and performs processing. Guts.com claims to be in the process of changing this and intends to transact with players in-house in October. During SBR's review of Guts.com, SBR questioned Guts.com on their association with EveryMatrix. SBR has reported in the past that betting sites under the EveryMatrix label such as Mobibet Sportsbook (SBR rating D-) have taken aggressive stances on sportsbook complaints where it was SBR's opinion that players were dealt with unfairly. In these cases risk management and player decisions were made by EveryMatrix. Guts.com has stated that risk management and actioning of player accounts are done internally and is open to receiving sportsbook complaints through SBR.
Guts.com (Guts Gaming Limited) is majority owned and backed by Gaming Innovation Group Ltd (GIG Ltd). GIG Ltd is incorporated in Malta with registration number C44319.
Guts.com headquarters are located in Malta.
Guts.com CEO is Robin Erik Reed. The sportsbook have their own own odds compiling team, risk managers, supervisors, and customer service staff. Guts.com has told SBR their workforce is comprised of approximately 40 employeees.
Guts.com has provided Sportsbook Review with a test account which was used to take the following wagering screenshots of the betting sites platform (proceed to full article view):
Heritage Sports (SBR rating A) has scheduled routine maintenance from approximately 11PM-1AM PST. Players will not be able to access the Heritage Sports website during this time. A notice will be posted on the Heritage homepage while the maintenance is ongoing. Users with feedback should write to email@example.com.
InstantActionSports (SBR rating D+) is slow-paying a player who requested a $5,000 withdrawal on July 14. The player had initially requested an interbook transfer as reported by SBR last week, however, InstantActionSports does not actually conduct transfers with the sportsbook in question. The player has been given no updates from IAS; the betting site has also declined to speak with Sportsbook Review concerning the withdrawal. InstantActionSports had their rating lowered to D+ and may face entry into the blacklist pending the resolution of the complaint.
SBR user "las8" is off to a hot start in the free $20,000 NFL and NCAAF betting contest. las8 is 10-0-0 after the first two weeks of play, pocketing nearly 3,000 points and is five picks away from winning a brand new iPad. The contest — dubbed the BTP betting contest — is the biggest contest SBR runs each year, and is the tenth year the contest has run. The name of the game is simple: Make five picks on NFL or College Football point spreads or totals each week and attempt to outscore professional handicapper and face of the contest "The Prick". Standings are tracked year round and $20,000 is paid to the top 25 users in total units won. Users who have not yet enrolled may still sign up this week and qualify for the season-ending prizes, but act fast! After the completion of week three, only users already registered have a chance at the free cash prizes, though the weekly 100,000 points pot is still on the table.
A Dashbet Sportsbook (unrated) player has filed a bonus complaint. The player states that he opened his account with the betting site one week ag. He deposited £500 and received a 50% sportsbook bonus. He tells SBR that he immediately sent his ID and was verified within one hour of depositing funds. The approach the user took to immediately clear KYC is advisable, and was a suggestion made in this article released by SBR on how to best comply with sportsbooks KYC processes. The bonus was not a back-end bonus; it was credited immediately to him. Following the entry of a handful of bets, the player has stated that Dashbet slashed his limits and lowered him to £10 maximum. In total, he would be asked to rollover his total funds to achieve £7,500 in play-through. The player contests being limited; though betting sites are free to adjust player's limits as determined necessary, however the industry standard in such cases is for the betting site to simply prorate the player's bonus and pay all winnings. Sportsbook Review is following up on the complaint, and asks Dashbet players with feedback to write to firstname.lastname@example.org.
Two position changes have been made on the online sportsbooks bonuses directory on Sportsbook Review. The bonuses are broken down by what's referred to as the "True Bonus", where a given offer is rated based on the pure bonus value per play by dividing the total bonus percentage by the rollover or play-through action required. Betting sites that hold a rating of C- or better are listed on the page.
Sources familiar with sports betting exchange Matchbook (SBR rating B+) tell SBR that the company has no plans to discontinue servicing sports bettors in the United Kingdom ahead of October 1st when the new UK Gambling Law will be in effect. The same sources also said that Matchbook will obtain official licensing ahead of the deadline. Sportsbook Review will continue monitoring the whos-in-and-whos-out as the deadline nears. SBR also expects bookmakers who hold licenses to decide early next year if operating with the hefty new overhead is viable.
Mybookie.ag Sportsbook has been assessed with an initial sportsbook rating of D+. SBR reported on 1 September 2014 that the forum community requested the relatively new sportsbook to be evaluated. SBR began a process of collecting information on the sportsbook and surveying feedback from readers that took the time to write in via email or share their thoughts in the SBR Sportsbook & Industry section.
As was indicated in the preliminary review, Mybookie.ag accepted its first sports wager on 1 August 2014, making it a brand new company headed into the fall. SBR confirmed some operational details such as the hosting, location, and setup details of Mybookie.ag, which are accessible in the first report. Mybookie.ag has been given the entry mark of D+ in large part due to uncertainty surrounding their financial backers: The sportsbook is run by some ex-marketing and technical workers as defunct shop BetOnSports, as well as some employees from other industry sportsbooks, but beyond that, Mybookie has been unwilling to go on or off the record concerning why players should feel comfortable scoring a big parlay at their new shop than an established industry sportsbook.
There are over 45 prop wagers for tonight's boxing tilt between Floyd Mayweather and Marcos Maidana. SBR has separated the prop wagers by general, distance, and round props. This article lists some of the more obscure prop markets and lists different approaches handicappers might take to secure a profit wagering the welterweight bout.
Marathonbet Sportsbook (SBR rating B) is among the sportsbooks to apply for a UK license ahead of the implementation of the unpopular new UK gambling law which SBR reported on this week. The law — The Gambling (Licensing and Advertising) Act requires sportsbooks that servce the UK market to hold a license with the UK Gambling Commission. Prior to this point, these sportsbooks were not required to hold the license provided they were subject to the laws of another EEA state or part of a "white list" jurisdiction, such as Isle of Man or Alderney. Marathonbet tells SBR that their application to the Gambling Commission was submitted on August 15, 2014, and the application was fully completed two weeks later. The application was submitted under "Marathonbet Alderney Limited" and is currently pending. Marathonbet.com is presently licensed with the Alderney Gambling Control Commission (AGCC). Sportsbook Review published a Marathonbet profile on July 23.
Marathonbet license pending: Snapshot of UK Gambling Commission website
During the Rodrigo Damm vs Al Iaquinta fight, the betting line on "total minutes of bout" was set by bookmakers at 2½ minutes in 2nd round. In other words, players were offered the chance to bet that the bout would end prior to the 2½ minute mark of the second round, or that the second round would go beyond that point.
Approximately midway through round two, Iaquinta floored Damm and the action was stopped. The outcome was then read by ring announcer Bruce Buffer, who declared that the contest ended 2 minutes and 41 seconds into the second round. However, the time clock at the bottom of the television production indicated that the actual stoppage came prior to the 2:30 mark and UFC.com offered various times on their own website. As is the case in all similar events, the officially recognized results are provided by the league or sanctioning body (unless the sportsbook's rules say otherwise) which in this case was the Mashantucket Pequot Tribal Athletic Commission. BetDSI Sportsbook (SBR rating A+) has chosen to grade all bets on the total minutes of round two, whether over or under, as winners.
Earlier this morning Sportsbook Review reported that online sportsbook Pinnacle Sports (SBR rating A+) confirmed they would exit the UK market ahead of the new UK gambling law which will go into effect October 1. Players residing in Great Britain — which includes England, Scotland, Wales, and North Ireland — should begin the process of withdrawing their balances.
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