Sportsbook news results for the search term: sbg global
11.29.2012 (07:01 PM CST)
ToBet Sportsbook (SBR rating C) is unwilling to revisit their decision to confiscate the winnings of a player they allege was part of a betting syndicate. Unlike one player working with others to circumvent limits or one player having multiple accounts, which is a clear violation of standard terms, these "syndicate" players could simply be friends with legitimate accounts who share the same opinion and are innocent of any wrongdoing. In the past we have seen SBG Global claim that innocent players following a winning local radio tout were guilty of syndicate play. They were cheated out of winnings and were not guilty of any wrongdoing.
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05.16.2012 (04:49 PM CST)
SBR newswoman Natalie and dispute analyst Justin discuss the latest iGaming industry news. The video includes the resolution of the SBG Global payment complaints; as well as the Bet33 past-posted wagers dispute. Players with sportsbook feedback are asked to write to SBR at email@example.com.
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05.14.2012 (05:44 PM CST)
SBG Global (SBR rating D-) has addressed two payment complaints reported by SBR earlier this month. In the first dispute, a player reported requesting a $5,000 withdrawal on March 23rd. In the second dispute, a player told SBR he asked for $5,000 on April 3rd. SBG Global has stated that both players have since received payment. SBR is asking the players to confirm, and will consider these two disputes closed.
05.08.2012 (04:19 PM CST)
A fifth SBG Global (SBR rating D-) complaint has been reported. A player requested a $5,000 withdrawal on Tuesday, April 3rd. The player states the funds were removed from his account the same day. He followed up for an update on the payment status after one week, but was told that the SBG Global processor would not be available to issue payment until April 17th — two weeks after the player's initial request — and that the player could follow up at that time. The player describes a nightmarish experience with SBG Global support since, and has yet to be paid.
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05.05.2012 (09:36 AM CST)
A fourth SBG Global (SBR rating D-) payment complaint has been reported. On March 21st, a player requested a payout of $2,000 through a banking method. The player claims to have phoned the sportsbook daily asking for an update on the status of his funds. The player states he's been with SBG Global for ten years and has never been given such treatment. SBG Global has responded to SBR inquiries stating they are looking into the payment delays; but offered no concrete update.
05.03.2012 (05:51 PM CST)
SBR has three SBG Global (SBR rating D-) payout complaints on file. The three players are owed a combined $17,525, and have been waiting since March 5th, 2012. Each of the players gave a similar account of their user experience with SBG, and currently wait for an update on the status of their funds. SBR is looking into each player's complaint, and will be updating this sportsbook report against SBGGlobal.com.
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04.22.2012 (01:26 PM CST)
An SBG Global (SBR rating D-) player submits a payment complaint. The player tells SBR that he requested a $5,000 payment on March 23rd, 2011. The player has not received his funds and claims that the sportsbook will not provide an update. He has an additional $3,000 in his account that he's now attempting to withdraw. SBR is following up on this claim.
02.13.2012 (03:59 PM CST)
An SBG Global (SBR rating D-) player files a payment complaint. The SBG player claims that he requested a $1,500 payout 35 days ago, and has yet to receive his funds. The player states that he is fully verified for withdrawals. SBG allegedly told the player that the funds were to arrive in January of 2012. SBR is following up on this SBG sportsbook complaint.
08.17.2011 (04:11 PM CST)
A BetRoyal (SBR rating D-) player tells Sportsbook Review that he is attempting to place a withdrawal for $700 via a cash transfer method. The player has allegedly been waiting five days for the funds to be removed from his online sportsbook wagering account. The player reports that he has called BetRoyal posing as a potential signup and that he was told that withdrawal amounts are removed from accounts within three hours during the normal working day, with payment subsequently made in one day per either of the cash transfer methods. The player tells SBR that he called BetRoyal's bluff and pointed out that he has been waiting longer than what's advertised by the sportsbook. The player's first deposit to BetRoyal was for $25 in January of 2011. He estimates that in his time wagering with the online sportsbook that he has lost in the neighborhood of $1,000. The player reports that this is his first payout request to date. While not yet officially considered a slow-pay, BetRoyal's dodgy service highlights a tactic atypical of a D- rated sportsbook — both failing to honor its listed withdrawal times and not removing funds from a player account until the minute the funds are ready to be dispatched, prompting the bettor to battle the temptation of losing his balance prior to payment.
SBR will update this sportsbook report if this BetRoyal withdrawal attempt turns into a slow-pay situation. SBR generally considers slow payment to be two weeks+ after the quoted time-frame.
The most noteworthy complaint against BetRoyal sportsbook occurred in July of 2008, when a player filed a $500,000 claim against the company. The complaint surrounded a group of players who were invited by BetRoyal management four years prior to trade prices and betting odds at BetRoyal against other online sportsbooks. The player's invested deposits of $86,000 eventually earned a balance of $586,000. In the week preceedeing SBG Global's (SBR rating D-) acquition of BetRoyal, the BetRoyal website was taken off the servers and when it returned -- the $586,000 was removed from the account. After a thorough review of available facts, SBR concluded that BetRoyal erased the winnings in order to take its labilities off the books prior to selling to SBG Global.
06.10.2011 (10:34 AM CST)
SBG Global (SBR rating D-) removed the United States from its registraion page, but is still signing players up over live chat. Recently, several high-profile sportsbooks ceased allowing registrations
from US residents amidst legal controversy. SBG Global—perhaps in an effort to lower its profile—released
the information that it would no longer accept US players to
SBR used a US-based IP address to pose as a player from California, and had a log-in created over live chat by an SBG Global representative. SBG provided cash transfer payment instructions to an individual in San Jose, Costa Rica. SBG Global has a documented history of deceptive and unfair business practices, and maintains a rating of D- on SBR's sportsbook blacklist.
02.11.2010 (10:39 AM CST)
SBG Global (SBR rating D-) will not reverse its decision to lower payout odds on a Formula 1 racing future for all players. On 1/10 SBR reported that it decided to pay one player who wagered $200 to win $14,00 on Jenson Button at 70:1. The player was not willing to accept a reduced odds settlement. SBG Global is refusing to pay other players who bet the 70:1 wager their full winnings noting that these players already accepted settlements. It is SBR's position that these deals were made under durress - players were given the option to ha ve the wagers voided, or settle at 10:1 instead of 70:1. The odds of 70:1 were fair market value when the wagers were placed.
01.10.2010 (01:32 AM CST)
SBG Global (SBR rating D-) has reversed its decision to cancel a Formula 1 racing future. The decision was initially outlined in SBR's April 22nd report. Three players wagered Jenson Button at 70-1 to win the Formula 1 World Championship. At the time the wagers were placed, other sportsbooks offered similar odds. SBG Global voided the bets and offered the players the wager at reduced odds - all but one player, who wagered $200 to win $14,000, accepted the deal. SBG Global has decided to honor the player's wager and agreed to pay the full $14,000. SBR will update this report pending the player's confirmation. The dispute was handled by new customer service manager, Juan Romano. | View original SBG Global report.
05.01.2009 (04:47 PM CST)
Scam Alert: Beware of SBGglobal (SBR rating D-) Kentucky Derby Bonus Offers
SBG Global is emailing players with deposit bonus offers of up to $6,000. The offers that seem to good to be true, might be. SBG recently stole players' winnings on the Formula 1 World Championships. Players made valid wagers on a driver at 70-1 that were canceled and replaced with an offer of the same bet at odds of even money. Offering high odds on future bets without the intention of honoring the wager is a common scam. It allows a sportsbook to take a lot of action on an event and upsetting only a small percentage of those who wagered on the race.
04.22.2009 (01:23 PM CST)
SBG Global (SBR rating D-) cancels futures wagers on Formula 1 World Championships
Three players wrote SBR with similar complaints. Each player had wagered on Jenson Button to win the Formula 1 World Championship at the odds of 70:1. At the time these wagers were placed the betting market, including Bookmaker (SBR rating A+),The Greek (SBR rating A+) and Betfair (SBR rating A+), was offering similar betting odds. SBG waited until Jenson Button won the first two Formula 1 races, voided the wagers, and offered to reinstate the bets at 10:1. SBG is wrongly applying the "gross or obvious error" rule to these bets. The line was not offered in error. SBGglobal bettors are victim of outright theft. This sportsbook has a long history of cheating players. SBG management would not discuss the cancellations with SBR.
08.24.2008 (11:27 PM CST) BetFirstClass Warning
The unrated sportsbook is one of 11 betting websites on its platform. They share the same IP address. Nine of those sites are registered under a proxy service. The other two, NetBet777.com and BetDragon.net have the same whois registration as one of the biggest bookmaker thieves in 2008, Atlantisbets (SBR rating F)
. The new sportsbook, which has started an advertising campaign with at least one forum website, has copied the about us page and terms of service from SBG Global (SBR rating D-)
. SBG customer service states they are unrelated to BFC. BFC uses an unknown brand of software, also used by BetCascade (SBR rating F)
. SBR will ask FirstClass management to comment before initiating rating coverage.
07.21.2008 (11:43 PM CST)
Player files $500,000 complaint against BetRoyal (SBR rating D-)
Justin investigated the available facts of the complaint. In 2004 a group of players were invited by BetRoyal
management to trade prices and betting odds
against other sportsbooks
. The manager who had made the arrangement had taken a position with BetUS (SBR rating D+)
before this issue emerged.
BetRoyal management would often solicit sharp players to bet off action they did not want while offering them special low juice, or even no juice lines, to increase liquidity. For example, if the sportsbook felt it had too much exposure on one play or wanted to gamble on the other team, it would make the applicable vig pricing appealing for their players that were known to trade on the sports betting
market. The sportsbook
was aware that at least two individuals were placing wagers on this account. The deposited funds initially lost but the invested $85,000 in deposits eventually earned a balance of $586,000. Several days before SBGglobal (SBR rating D-)
completed its buyout of BetRoyal last year, the Royal website was taken off of the servers. When the site returned on the SBG platform, all winnings were removed from the account.
During the investigation, Royal, which was known for odd player arrangements and high risk bookmaking models, claimed that it had an agreement with the account holder that he would never take out winnings – only deposits. Royal claimed that the players were using some sort of hedging strategy where they would guarantee that they lost money at Royal, and won at other books. Royal offered no solid proof of this, often referring to the deal as something arranged independently by the manager that had moved on. The account holder denies there was any such agreement to “not withdraw winnings.” He rightfully points out that such an arrangement is not logical and describes a scenario where the account could only lose money. SBR told Royal that their explanation was not believable. The account holder believes BetRoyal erased the winnings in order to take $500,000 in liabilities off the books before selling to SBG Global
12.08.2007 (12:10 PM CST)
BetRoyal (SBR rating D-) website has been off-line for some users since December 2nd. Players can access their Royal accounts at former SBG Global sportsbook website, SportGamblers.com. SportGamblers.com directs visitors to the BetRoyal homepage.
11.19.2007 (07:25 PM CST) Sports-Gambling
(SBR rating D-): adds rule
#7 stating that "syndicate play" is prohibited. The generic rule was added to support recent theft of player funds at sister sportsbook SBG Global (SBR rating D-). SBG stole
winnings from players who purchased picks from the same commercial sports handicapper.
Bet1128 (SBR rating C-) changes
max payout: "The maximum amount paid out by the company for any one bet will be £97,500. €500,000.00."
Canbet (SBR rating A-) increases max payout: The maximum payout on any individual, multiple or combination bet, or, to any individual on any one day, is limited to US$200,000 US$400,000.
Legendz (SBR rating A+) adds rule #19 stating that free contest winnings are capped
10.26.2007 (01:04 PM CST) Second sportsbook, BigWorldCasino identified from BetCascade Scam operation
BigWorldCasino is the second book in two days to be identified as part of deposit-only sportsbook, BetCascade's operation. Each book uses the same software and server IP address. Players can log in to the BigWorldCasino platform with their Cascade account details. Players have pointed out that the sportsbooks refer to themselves as SBG Global (SBR rating D-)
in their Terms of Service. This is the result of copying SBG's rules and poor editing. BigWorldCasino enters the SBR Rating Guide at F.
Cascade Victim: I was able to login to betsportsinc and bigworldsports with my cascade password and ID. My delinquent balance and history shows. This shows using same database and same security software. I originally posted this but removed so they cannot fix the problem and deny it.
10.25.2007 (02:48 PM CST) BigJuicyOdds offering bailout to SBG Global and BetRoyal Victims
BigJuicyOdds (SBR rating D+)
states it will credit players for winnings confiscated by SBG Global (SBR rating D-)
and BetRoyal (SBR rating D-)
without requiring a deposit. A 20x roll-over (balance must be played-through twenty times) will be required before withdrawals can be requested. Players who elect to accept the offer must contact SBR
. BJO expects accounts to be credited before the end of the week.
BigJuicyOdds is a new sportsbook using Capilleira software and sportsbook hosting services. Capilleira-hosted sportsbooks were rated as high as C- in 2006. All Capilleira-based books were downgraded due to a lack of safeguards for players by Capilleira management. Capilleira blamed anonymous principals behind both BetCSL (SBR rating D-) and DragonWager (SBR rating D-) for inability to pay players. BigJuicyOdds tells SportsbookReview it also intends to absorb balances from these sportsbooks next week. BJO will be reevaluated following feedback from former CSL, DragonWager and SBG customers.
10.21.2007 (08:49 PM CST)
BetRoyal (SBR rating D-) confiscates what is estimated to be just over six figures in winnings from 18 players that were also subscribers to the same sports handicapping service. The book paid a tout to refer these players to BetRoyal. The players, which were clearly sourced from the pick service, made money playing the pay-for picks at BetRoyal. BetRoyal was later purchased by SBG Global (SBR rating D-) in June.
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10.18.2007 (11:22 PM CST)
BetRoyal (SBR rating D) locks 30 players out of their accounts citing "syndicate play." Royal Sports had advertised with a handicapper that was having a successful year before the book was purchased by SBG Global (SBR rating D-). The capper repeatedly warned what was now SBG's operation that he and his users were on a winning streak but the book said that it was not concerned because "all handicappers eventually lose." He and the players following his picks won in excess of six figures. The sportsbook now claims it is investigating the group for fraud and has frozen all winnings. SBR to interview the handicapper and contact SBG before updating in further detail.
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06.29.2007 (03:36 PM CST) BetRoyal (SBR rating D+) purchased by SBG Global (SBR rating D-)
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SBG will move BetRoyal from its Oficentro office and players to its Mercedes software platform on Monday. Royal has been lowered from C- to D+ and will remain under review. Royal Sports has improved its service in 2007 and support management, which is expected to stay with the book, has been attentive to player matters over the course of the past year. SBGglobal
has been on the SBR Blacklist since 2001 with most complaints coming from big players who were cheated out of large winnings. | Royal Sports/SBG Statement
11.26.2006 (11:55 PM CST)
SBG Global (SBR rating D-) cancels five-figure withdrawal, asking player to get in contact with management. Management has been unavailable and has not attempted to contact the player. SBG users with substantial balances are advised to withdraw their funds immediately. This past year the sportsbook has reverted to its old ways of hassling and stealing from large balance holders after a relatively quiet two year period.
11.15.2006 (02:16 AM CST)
The SBGglobal (SBR rating D-) bettor was credited with a $7,500 "bailout" after PlayersTime (SBR rating F) closed. A three time roll-over (wagering a total of $22,500) was required. The player wagered his funds for two months surpassing the rollover requirement and winning his balance, which then should have been his free and clear, up to $25,000. SBG confiscated this money, again citing "sharp action" as a reason for deleting player balances. SBG also tells SBR that the player was able to wager $2,000 per parlay and should have been limited to $1,000 despite what the software allowed him to risk. This same operation also stiffed players whose accounts were purchased from SunsetSports (SBR rating F), claiming the players violated rules by being sharp and having "inside info". The total amount reported stolen by SBG Global in the past year exceeds $80,000.
Player to SBG: The rules were that SBG posted I had to roll over the $7500.00 (3) times and that was it, so I did. Now I am having to deal with this again. I thought you guys were a good book in taking the account and honoring some of the funds owed to me. I log onto my account and I was not able to see any of my bets and or balance. I called up and I called 5 different times and got the same story “account is under review” and so forth. I finally get to speak to you Randall and your telling me I d
11.14.2006 (12:33 PM CST)
The PlayersTime Group (SBR rating F) sold its customer balances to SBG Global. The sportsbook deleted at least one balance of $13,500 prior to moving the accounts to SBG. PlayersTime told the player "Sorry, you get nothing. We don’t take professional players." This group stiffed users in the past claiming they violated the "wiseguy rule."
11.08.2006 (10:58 PM CST)
The account was opened with $800 by a woman who won $50,000 in the casino then withdrew $15,000. The woman’s husband verified with SBG Global that he was eligible to place wagers on the account before losing bets on sporting events bringing the balance down to $15,000. The following weekend he won wagers on college football and week 4 of the NFL, bringing the balance from $15,000 to $56,660. SBG zeroed out the account the following Monday morning, claiming the husband was not allowed to wager under the account. After the account holder filed the complaint with SBR, SBG altered the wording of the rules regarding third party account access.
In the event that a third party places a bet or is thought to have placed a bet, said bet shall be valid, whether or not the alleged third party had the prior consent or knowledge of the customer. Under no circumstances will any bet be cancelled for that reason.
(iii) You shall not allow any third party to use your account, password or identity to access or use the Service or the Software and you shall be responsible for any activities undertaken on your account by a third party. You will not reveal your user name or password to any person or use any other person’s account, password, identity or means of payment to access or use the Service or the Software.
Notes: SBGglobal collected a copy of the couple’s marriage certificate and identification documents, originally stating that once proof of identity was provided the full balance would be paid. Management admits to knowing both husband and wife were using the account before the balance peaked at $56,660. The husband also held a losing account at SBG which has been dormant for months, with a zero balance and is in good standing. SBG allows for multiple users per household.
08.30.2006 (05:48 PM CST)
WorldBet (SBR rating D-): Player’s winning wager on FIBA basketball cancelled after match due to erroneous betting odds. Book not responding to player emails requesting the book pay at correct market odds.
DragonWager (SBR rating D-): Book moving toward F rating after two more players report no-pay cases. DragonWager continues to supply odd excuses such as a surge in chargebacks.
Bets4All (SBR rating F): Latest wave of no-pay complaints began last Tuesday. The sportsbook is using its usual excuse, stating it needs six weeks to verify legitimacy of credit card deposit. The ’verification process’ has lead to players waiting for months, years and some not being paid at all.
Sports-Gambling (SBR rating D-): New player reports confiscated $3,000 balance after transfer from SunsetSports (SBR rating F-) account, for being "too sharp". The SBG Global (SBR rating D-) Group has confiscated over $33,000 in legitimate balances in past year.
08.21.2006 (01:20 PM CST)
gives player back amount he deposited, $10,500 of $28,821 balance
Management tells SBR the total balance of $28,821 was originally confiscated six months ago because the user had an account with the company’s other sportsbook, Sports-Gambling.com, where he gave "professional action". This player wagered at SBG Global for two months, meeting his bonus rollover requirement. In that time the account was reviewed resulting in a reduction in betting limits. SBG purchased Sports-Gambling in March of 2005, after the player was asked to leave Sports-Gambling. SBG states they will keep the player’s $18,321 in winnings.
06.05.2006 (12:19 PM CST)
SBG Global (SBR rating D) and Sports-Gambling (SBR rating D) Management confirms it has confiscated account balances due to "sharp play."
A Sports-Gambling player wagered consistantly over a two month period after his $7,000 balance was transferred from Sunset Sports(SBR rating F-). Management tells SBR they "zeroed his account because he is not someone we wish to deal with" after beating the book to betting odds changes in hockey.
A player with SBG was told he will not receive his balance of $28,821, which includes $10,000 of deposited funds, due to the fact that he had an account with the company’s other sportsbook, Sports-Gambling.com. Management tells SBR it was due to his "professional action." This player also wagered for two months, meeting his bonus rollover requirement at reduced betting limits of $500. SBR is scheduled to speak with ownership tomorrow about these cases, which can only be classified as blatant theft.
06.05.2006 (10:39 AM CST)
SBG Global SBG Global & Sports-Gambling downgraded from D+ to D
06.05.2006 (10:38 AM CST)
Sports-Gambling Sports-Gambling & SBG Global downgraded from D+ to D
05.03.2006 (06:26 PM CST)
10Bet (SBR rating C+): Player writes that 10Bet has cancelled his wager due to a bad-line, off by 10 cents, after the game was already in progress. Today’s phone calls to 10bet went unanswered.
Update May 9: 10bet provides documentation proving the wager was canceled prior to the start of match. 10Bet tells SBR of plans to add 24/7 phone support for US players.
Bet4Aces (SBR rating D-): Multiple players report timely payouts. One Bet4Aces client complains of being charged a $50 withdrawal fee, despite the book’s banking page listing "Free" withdrawals for all transfer methods. Upon inquiring about applicable fees, SBR was told to call back in the morning because "customer service was at dinner".
SBG Global (SBR rating D+): Two players complain of confiscation of winnings due to having an account at a sister sportsbook within the SBG family.
11.30.2005 (01:38 PM CST)
joins BetCorp Group, upgraded from D+ to B-. Sportbook’s players will not experience an interruption in service and players will immediately benefit from a higher level of customer support and software. Sportbook was previously powered by SBG Global (SBR rating D+) and Mercedes software.
03.08.2005 (06:35 PM CST)
SBG Global (SBR rating D+) acquires Sports-Gambling (SBR rating D) which was already under SBG Global management. Sports-Gambling is now fully owned by SBG.
04.01.2003 (05:10 PM CST)
This week's complaints: BringMeLuck , SBG Global, scandicbookers, betlay, and Sportshustler.
06.18.2002 (03:34 PM CST)
SBG Global - Upgraded to the Black List - Lack of recent complaints no longer supports RUN! List rating
09.17.2001 (12:58 PM CST)
SBG Global - Downgraded from the Black List to the Run! List