I must say I am really impressed by your efficiency. I would to extend my gratitude to you for your unrelenting effort in solving my problem. -- KC

WSEX

 
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SBR Rating:
Sportsbook Review Overall Rating: D-
Financial Rating: D | Customer Service: D- | Software Rating: D+ | Bonus Rating: D
Comments:

World Sports Exchange was once regarded as one of the most professional sportsbooks online. However, beginning in the summer of 2009, WSEX began to slide as withdrawal delays were reported by frustrated players that had waited weeks for their funds. WSEX players were not accustomed to waiting more than 3 to 5 banking days for their payouts. Weeks turned into a month, a month turned into several months, WSEX was ultimately downgraded eight times by SBR and now sits at its lowest mark ever — D.

Industry insiders and speculative outsiders have their theories on where WSEX turned sour. SBR can confirm that Matchbook, once a decent asset of and synonymous with the brand of WSEX, was uneffected by the downturn. New Matchbook executives confirm to SBR that the exchange is moving forward without WSEX, and will buy off any remaining percentage that WSEX holds in the company. SBR is hopeful that any funds gained by WSEX from its seperation with Matchbook will go directly to the slow-paid players.

The founders of WSEX left their positions on the Pacific Stock Exchange to start WSEX in 1997. WSEX was a prominent figure in the off-shore world, consistently among the top of the pack in player discussions and overall reviews. WSEX was one of the first to offer an online sportsbook exchange, live wagering, and many of the betting options players enjoy today. Unfortunately, some players considered themselves married to WSEX, giving all of their business to the outfit that had treated them so good over the years. Those players are now stuck. While WSEX's situation is still considered a "slow-pay", both players and SBR recognize that matters can get worse.

SBR is accepting sportsbook complaints from WSEX players, and is doing all it can to represent them and to help prioritize their place on WSEX's payment list. Over six figures in payments were confirmed in October of 2010. Unfortunately, more WSEX setbacks were encountered and a new six figure amount of slow-pays have been reported. WSEX players can also e-mail in directly to help@sportsbookreview.com to report on their situations. The latest update provided from WSEX management was that a "small volume" of funds were being processed per week due to continued financial problems. To check for the latest WSEX Updates, visit the WSEX Reports page.

SBR on-site inspection?
Yes - 12/2004, 10/2005, 11/2006, 11/2008
OPERATION OVERVIEW
Country Restrictions:
None
Hours of Operation:
Internet wagering, banking and account info: 24/7. Telephone wagering and CS: 8am EST until last half time.
Management:
GM Hayden Ware, Operations Mgr. Woody, Head Linesman Steve, Wagering Mgr. Cathy, Accounts Mgr. Judy
New Account Bonuses:
10% Bonus on Money Transfers, Instadebit (CAN)
- $250 max bonus
- 5x rollover

5% Cash added to bank wire deposits
- 2x rollover
Reload Bonus:
5% Cash added to bank wire deposits
- 2x rollover
Special Promotions:
  • Lay -104 on in-game betting odds
  • Contests offered for WSEX poker players.
  • Free InstaCash deposits, for qualified customers, when executed on the WSEX website
  • Rake-free poker
  • Loyalty Program:
    None
    Most common Complaint:
    Constant reports of slow-payment and delays
    Live Chat:
    Yes 
    Languages:
    English
    PLAYER INFORMATION
    Min. Bet:
    $50 telephone, $10 Online, Minimum parlay wager is $5. Horses $2
    Max. Bet:

     

    NFL/NCAA
    Football

    NBA 

    NCAA
    Hoops

    NHL

    MLB

    Sides

    30,000

    3,500

    2,500

    2,500

    2,500

    Totals

    5,000/2,500

    500

    500

    500

    500

    Halftime
    Sides

    10,000/5,000

    2,500

    1,000

    ------

    ----

    Halftime
    Totals

    2,500/1,000

    500

    500

    ------

    ----

    Moneylines

    2,000/1,000

    1,000

    500

    2,500

    2,500

    Other: Soccer | Tennis Golf | Auto Racing | Movies
              1000              500                500               300

    Maximum Football parlay wagers are as follows:
    • 2 Play Parlay. Limit: $1000
    • 3 Play Parlay. Limit: $1000
    • 4 Play Parlay. Limit: $500
    • 5 Play Parlay. Limit: $500
    • 6 Play Parlay. Limit: $300

    Maximum parlay wagers for other sports are as follows:
    • 2 Play Parlay. Limit: $500
    • 3 Play Parlay. Limit: $500
    • 4 Play Parlay. Limit: $300
    • 5 Play Parlay. Limit: $300
    • 6 Play Parlay. Limit: $200

    Overnight lines:
    Yes
    Options:
    If Bets - Yes
    Reverse bets - Yes
    Action points - Yes
    Online Withdraw – Yes
    Round Robins – Yes
    Buy Points - Yes
    Limit collars:
    WSEX welcomes professional action.
    .10 bases line? Yes
    Parlay Payoff
    # of Props
    Payout Odds
    2 13 to 5
    3 6 to 1
    4 10 to 1
    5 20 to 1
    6 40 to 1
    Teaser Payoff
    Football Teaser Payoffs
    Teams
    FB 6 pts/BB 4 pts
    FB 6.5 pts/BB 4.5 pts
    FB 7 pts/BB 5 pts
    2
    100/100
    100/110
    100/120
    3
    170/100
    160/100
    140/100
    4
    280/100
    250/100
    200/100
    5
    450/100
    400/100
    350/100
    6
    700/100
    600/100
    500/100

    Extended Teaser Payoffs (Football only)
    7.5 pt teaser  |  8 pt teaser
    100/135         100/150
    120/100         110/100
    170/100         150/100
    280/100         200/100
    400/100         300/100

    WEBSITE OVERVIEW
    Software Provider
    In-house developed and WSEX Branded
    Security Level of Server:
    Unknown
    Website Performance:
    Reliability of Site:
    2002 - Fair
    2003 - Fair
    2004 - Excellent
    2005 - Excellent
    2006 - Good
    2007 - Excellent
    2008 - Excellent
    Betting Screens:

    The homepage menu is neatly laid out. Betting screens are simple, crisp and fast. No website makes placing a wager easier.

    Placing a bet at WSEX

    TRANSACTION POLICIES
    Methods of Deposits:

    Additional deposit options may exist, contact (888) 671-3253 for more information.

    • Neteller
      - Non US customers
      - $20 min deposit
    • Bank Wire
      - 5% deposit bonus (2x rollover)
    • WSEX Money Transfer
      - $100 min deposit
      - Call (888)671-3253 for transfer instructions
    • Credit Card
      - $25 min deposit, $3,000 max per 30 days
    • Moneybookers
      - Non US customers
      - $1,000 max per 30 days
    • SolidPay
      - Non US Customers
      - $20 min deposit
    • instaDebit
      - $20 min deposit, $3,000 max per 30 days
    • Nexum e-check
      - $25 min deposit, $200 max weekly (first time user), $3,000 max (verified user)
    Cost of Deposits:
    • WSEX Money Transfer
      - Fees reimbursed for deposits of $300 or more
      - Call (888)671-3253 for transfer instructions
    • Credit Card
      - Free, some bank fees may apply to customer
    • Bank Wire
      - Free
    • Moneybookers
      - Free
    • Neteller
      - Free
    • SolidPay
      - Free
    • instaDebit
      - Free
    • Nexum E-Check
      - Free
    Methods of Withdrawal:
    • Bank Draft
      - Not processed on weekends
      $20 min withdrawal, $9,500 max daily
    • Moneybookers
      - Non US customers
    • Neteller
      - Non US customers
    • SolidPay
      - Non US customers
    • FirstPay
    • InstaDebit
    • Nexum E-Check
      - Must wait 5-7 days after Nexum deposit to make withdrawal
    Cost of Withdrawals:
    • Bank Draft
      - Free by Regular Mail (up to 3 week delivery time)
      - $30 via FedEx (2-4 business days)
    • Moneybookers
      - Free withdrawal every 10 days, additional withdrawals $15 each
      - $2,500 max daily
    • Neteller
      - Free withdrawal every 10 days, additional withdrawals $15 each
    • SolidPay
      - Free withdrawal every 10 days, additional withdrawals $25 each
      - Must wait until five (5) days after last SolidPay deposit
    • FirstPay
      - Free
    • instaDebit
      - Free withdrawal every 10 days, additional withdrawals $10 each
    • Nexum E-Check
      - Free
      - $9,000 max per transaction
    LOCATION FACTS
    Location:
    St. John’s, Antigua
    Date Established:
    January, 1997
    Current License:
    Good Standing - Government of Antigua and Barbuda
    Physical Address:
    World Sports Exchange
    Wood’s Centre, Suite 11 Friars Hill Rd.
    St. John’s, Antigua
    West Indies
    Phone Numbers:

    Wagering (US): 1-888-498-8227
    Wagering (UK): 011-800-1121-3141
    Accounting: 1-888-671-3253
    Casino/Poker 1-866-234-0575
    International: +1-268-480-3888
    Toll free fax 1-268-480-3850

    Hyper Link: