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I am very gratefull for your help. I received my $250 bonus in my account. Keep up the good work - you would not believe how many people take your comments and ratings as gospel. Absolutely essential reference point for serious betters ! -- Andrew T.

Diamond (DSI)

 Direct Link
SBR Rating:
Sportsbook Review Overall Rating: A+
Financial Rating: A+ | Customer Service: A- | Software Rating: A- | Bonus Rating: B+
Comments:
Diamond Sports International has been in operation since 1998; but a few years ago the sportsbook was able to start its climb to top-tier status by partnering with, and becoming powered by, A+ rated Bookmaker. DSI offers its players the security that comes with the financial backing from one of the industry's true powerhouses, as well as the technical resources and hosting available in the state-of-the-art Bookmaker building, while maintaining its own identity, independent lines and bonus structure.

This sportsbook excels by doing the little things and aims to prove to players that their VIP-level service can not be found elsewhere. DSI openly boasts about its immediate grading of wagers and 24/7 LiveChat and phone service. Whether it's betting on primetime football or a 3 AM tennis match taking place on the other side of the world, DSI will be available to assist.

DSI built a reputation as a generous sportsbook that puts a premium on quality service to all types of players. From the player who demands it all, including office pools, a poker room, horse wagering and skill games, to the larger player who needs a no-nonsense high-limit sportsbook, Diamond Sports strives to be the perfect choice.
SBR on-site inspection?

Yes - 1/2006, 3/2006, 4/2006, 8/2006, 9/2006, 11/2006, 1/2007, 3/2007, 2/2008, 7/2008, 3/2009
OPERATION OVERVIEW
Country Restrictions:
None
Hours of Operation:
Customer service & wagering staff on duty 24 hours, 7 days, 365 days per year.
Management:
Director: Mickey, Customer Service Manager: A.Torres, Head Linesman: Jack Lysaght
New Account Bonuses:
  • 20% free play
    - 5x rollover
    - min deposit $100
    - max bonus $500

    or

 

  • 10% free play
    - 3x rollover
    - min deposit $100
    - max bonus $500
Reload Bonus:
  • 10% free play
    - 3x rollover
    - min deposit $300
    - max bonus $500
Special Promotions:
Free sports pager on accounts with $1000 or more initial deposit
Loyalty Program:
Yes, Bet Point loyalty program
- Points earned on every wager redeemable for free-play bonuses.
Most common Complaint:
Above average cost for transfers
Customer Service:
Excellent. DSI clerks are trained by top level management.
Live Chat:
Yes 
Languages:
English, Spanish, Vietnamese, Chinese
PLAYER INFORMATION
Min. Bet:
$5 on-line; $50 on phone
Max. Bet:
MLB, NFL and NHL money lines = $5,000
NBA money lines = $3,000
Overnight lines:
Posted by 3:00 PM (Eastern) on most sports
Options:
If Bets - Yes
Reverse bets - Yes
Action points - Yes
Online Withdrawal - Yes
Parlay Payoff
NOTE: Max parlay payout is $150,000 USD
# of
Props
Payout
Odds
# of
Props
Payout
Odds

2

13 to 5

9

150 to 1

3

6 to 1
10
300 to 1

4

11 to 1
11
450 to 1

5

20 to 1
12
600 to 1

6

40 to 1
13
750 to 1
7

70 to 1
14
900 to 1
8

140 to 1
15
1500 to 1
Teaser Payoff

NOTE: Tie + Loss = Loss
NOTE: Tie + Win = Push

FOOTBALL TEASER

 

# of Teams

6
pts

 6½
pts		 7
pts		 7½
pts		 8
pts 		8½
pts		 9
pts
2 -110 -120 -130 -140 -150 -160 -170
3 +180 +160 +150 +140 +130 +120 +100
4 +300 +250 +200 +150 +140 +130 +120
5 +450 +400 +350 +300 +250 +200 +150
6 +600 +550 +500 +400 +300 +250 +200
7 +800 +700 +600 +500 +400 +300 +250

 
 

BASKETBALL TEASER

 

# of Teams

4 pts

4½ pts

5 pts

 5½ pts 6 pts 6½ pts 7 pts
2 -110 -120 -130 -140 -150 -160 -170
3 +180 +160 +150 +140 +130 +120 +110
4 +300 +250 +200 +150 +140 +130 +140
5 +450 +400 +350 +300 +250 +200 +150
6 +600 +550 +500 +400 +300 +250 +200
7 +800 +700 +600 +500 +400 +300 +250

 
WEBSITE OVERVIEW
Software Provider
Digital Gaming - SBR software rating A
Security Level of Server:
Secure level III socket -128 bit encryption security with fire walls
Website Performance:
Reliability of Site:
2004 - Good
2005 - Good
2006 - Excellent
2007 - Good
2008 - Good
2009 - Excellent
Betting Screens:

The betting screens are organized and easy to understand. Parlay and teaser wagers are made as easily as a straight bet.

Placing a bet at DSI
TRANSACTION POLICIES
Currencies Accepted:
US Dollars, Canadian, Australian, Pounds Sterling, Euro, Danish Krone, Swedish Krona, & Norwegian Krone
Methods of Deposits:
  •  American Express
    - min $25, max $500
  • VISA
    - min $25, max $500
  • MasterCard
    - min $25, max $500
  • Diners Club
    - min $25, max $500
  • JCB
    - min $25, max $500
  • iPoint
    - min $25, max $500
  • Person-to-Person (WU)
    - min $50, max $2450
  • Person-to-Person (MG)
    - min $25, max $1800
  • PIC-Club
    - min $25, max $1000
  • Neteller
    - residency restrictions apply
    - min $25, max $50000
  • Moneybookers
    - residency restrictions apply
    - min $25, max $100000
  • Click 2 Pay
    - min $25, max $1000
  • eWallet Xpress
    - residency restrictions apply
    - min $25, max $1000
  • Speedcard Platinum Account
    - min $25, max $1000
  • ECO
    - min $25, max $1000
  • Click and Buy
    - residency restrictions apply
    - min $25, max $1000
  • PaySafe Card
    - residency restrictions apply
    - min $25, max $1000
  • Bank Wire
    - min $2500
  • Bank draft via regular mail
    - min $500
Cost of Deposits:
  • Person-to-Person
    - Email or call cashier for details and instructions (1-877-223-8374)
  • International money transfers
    - Email or call cashier for details and instructions (1-877-223-8374)
  • eWallet Express
  • Bank Wire
    - Email or call cashier for details and instructions (1-877-223-8374)
  • Bank Draft, Regular Mail
    - Email or call cashier for details and instructions (1-877-223-8374)
  • Credit Card
    - No fees 
Methods of Withdrawal:

 

  • Person-to-Person Transaction
    - Min $10; Max $1,000
    - Processing time 7-10 business days
  • Bank Draft via regular mail
    - $50 min withdrawal; $4,900 max withdrawal
    - Processing time up to 30 days
    - one payout per customer every seven days
  • Neteller
    - residency restrictions apply
    - min $1, no max
  • PIC-Club
    - min $100, max $2500
  • Instant Check
    - processing time 7-10 days
    - min $50, max $2500
  • Bank Draft via FedEx
    - processing time 7-10 business days
    - min $50, max $4900
  • Moneybookers
    - residency restrictions apply
    - processing time may take up to 7-10 business days
    - min $1, no max
  • Person-to-Person Intnatl money transfer
    - processing time take up to 7-10 business
    - min $50, max $1000
  • Click 2 Pay
    - residency restrictions apply
    - min $25; max $1000
  • ECO
    - residency restrictions apply
    - min $25, max $1000
    - processing time 7-10 business days
  • Bank Wire
    - min $5000, no max
    processing up to 7-10 business days
Cost of Withdrawals:
  • Neteller
    -  fees start at $15 ($1-$500); $30 ($501-$2500); $60 ($2501-$5000); $75 ($5001-$8000)
    - one free payout on Friday for requests made before 3:00 p.m. (ET), max $2500
  • Person-to-Person (WU)
    - fees according to withdrawal, max is $75
  • Bank draft, regular mail
    - fees: $20 (up to $100); $30 ($101-$3000)
  • PIC-Club
    - call 1-877-223-8374 for details
  • Instant Check
    - flat fee $15
  • Bank draft, FedEx
    - $50 per check
  • Moneybookers
    fees start at $15 ($1-$500); $30 ($501-$2500); $60 ($2501-$5000); $75 ($5001-$8000)
    - one free payout on Friday for requests made before 3:00 p.m. (ET), max $2500
  • Person-to-Person (MG)
    - One free payout every 30 days on ammounts up to $1500
    - Call 1-877-223-8374 for details
  • Click 2 Pay
    - fee is 3% of requested withdrawal
  • BankWire
    - fee is (withdrawal x $0.005) + $55
    - min fee $65; max fee $300
LOCATION FACTS
Location:
San Jose, Costa Rica
Date Established:
14 Years in Operation - Online Since 1998
Current License:
Costa Rica does not offer sportsbook licenses
Physical Address:
Diamond Sportsbook

Building La Colmena
75m West of Contraloria
7th floor
Sabana Sur, San Jose
Costa Rica
Phone Numbers:
Customer Service: 1-877-223-8374, 1-800-264-4535
Wagering (US & Canada only): 1-800-965-0506
Hyper Link: