WE OFFER INDUSTRY LEADING SIGN UP AND RELOAD BONUSES AND ALSO AGREE TO PERFORM PAYOUTS IN A TIMELY MANNER. IN ACCORDANCE TO LAS VEGAS POLICY: ANY ONE WHO IS CAUGHT DOING THE FOLLOWING (INCLUDING BUT NOT LIMITED TO): CHEATING, SCAMMING, TAKING UNFAIR ADVANTAGE OR ANY OTHER CONDITION OR ACTION THAT LEADS TO A "NON FAIR" MONETARY PROFIT WILL FORFEIT THEIR RIGHTS TO ANY FUNDS, DEPOSITS AND OR BONUSES AND WILL BE SUBJECT TO FURTHER LEGAL PROSECUTION IN THOSE PLACES WHERE THE LAW PERMITS. PLAYING24HOURS RESERVES THE RIGHT TO UNDO ANY BONUSES AT ANY TIME WITHOUT THE CONSENT OF THE PLAYER.
The purpose of these Rules, is to detail the terms and conditions under which wagers are accepted by our online service at www.Playing24hours.com (the “website”) and on any website powered by the Playing24hours Group (Playing24hours). They include maximum winnings, the type of wagers available and the events and races on which wagers are accepted. Also covered in these rules are details of how wagers will be settled if you make an error when placing wagers or our staff make an error when processing wagers or quoting prices. It is your responsibility to ensure that you are familiar with these rules or the terms of a particular wager.
1.1 Any amendments to these rules will be published on our website. Changes will be notified by e-mail to customers wherever possible, but it remains the responsibility of the customer to ensure that they are aware of the correct, current rules.
1.2 We believe these rules ensure Fair Play when wagering with Playing24hours Group. If you require clarification or advice, please contact our Customer Services department.
1.3 Playing24hours Group reserves the right to cancel any wager made on an obviously "bad" line or a wager made after an event has started.
1.4 Placing wagers by anyone under the age of 18 years is prohibited. The right to void any transactions with minors is retained. This is in accordance with the laws of the Central Government of Costa Rica.
1.5 In the interests of both our customers and Playing24hours Group, please note that all telephone calls are recorded on security tapes
1.6 It is each customer's responsibility to check that the laws in their state/country concerning wagering allow them to place wagers prior to registration and/or placing a wager with Playing24hours Group.
1.7 Customers may open only one account. Should we identify any customer with more than one account we reserve the right to treat any such accounts as one joint account.
1.8 All customer offers are limited to one per person, family, household address, email address, telephone number, debit/credit card or neteller/firepay account number, and shared computer, eg. school, public library or workplace. We reserve the right to withdraw the availability of any offer or all offers to any customer or group of customers.
2. ACCEPTANCE OF WAGERS:
We only accept wagers made online or by telephone at Playing24hours Group. Wagers are not accepted in any other form (post, email, fax, etc.) and where received will be void - win or lose
2.1 We reserve the right to refuse the whole or part of any wager without offering any explanation
2.2 It is the responsibility of the customer to ensure details of their wagers are correct. Once wagers have been placed and their acceptance confirmed they may not be cancelled or changed by the customer.
2.3 All odds, lines and handicaps are subject to fluctuation, and become fixed only at the time of wager acceptance. Where a palpable error or system failure results in an incorrect price, line or handicap taken in a wager, the wager, or that part of the wager if it is a multiple wager/parlay will be void. If the error is noticed in time, Playing24hours Group will make reasonable efforts to contact the customer to allow the choice of placing another wager at the correct odds/line/handicap
2.4 Minimum and maximum wager amounts on all sporting events will be determined by Playing24hours Group and are subject to change without prior written notice. Playing24hours Group also reserves the right to adjust limits on individual accounts as well.
2.5 Playing24hours Group relies entirely upon the information provided by the customer in the application in order to establish a wagering account. Playing24hours Group is not responsible for any form of misrepresentation by the customer.
2.6 Playing24hours Group reserves the right to suspend a market at anytime. When a market is suspended any wagers entered will be rejected. Playing24hours Group also reserves the right to cease wagering on any markets at any time without notice.
2.7 For telephone wagers the customer must first quote their PIN number and password. They then verbalize their wagers. An operator proceeds to give the customer a full read back of the wager details to the customer. At this stage the customer re-confirms his/her PIN number and password. For telephone bets 'acceptance confirmed' will be deemed only after an operator has completed a full read back of the wager(s) details and the customer has re-confirmed his/her PIN number and password.
It is the responsibility of the customer to ensure details of their wagers are correct. Once wagers have been placed and their acceptance confirmed they may not be cancelled or changed by the customer. If a client confirms a read back where the telephone clerk made a mistake, the wager is final.
In the event that a customer does not hear the read back due to technical difficulties (disconnection, etc) it is the customer's responsibility to call back immediately to confirm his/her wager(s) or the wager(s) will not be entered on our system. Responsibility is with the customer to call back to confirm their wager(s).
2.8 An online wager is not valid until a transaction code (ticket number) is issued. The transaction code will appear on the screen. If you are unsure about the validity of a wager please check your open wagers, or contact our Customer Services department
a. Online wagers are not guaranteed unless you receive a transaction code (ticket number). Wagers will be valid subject to these rules if accepted by the Playing24hours Group Credit Transaction server, whether or not you receive a transaction code. If you have any doubts about whether your wagers have been accepted, you should view your list of open wagers.
b. In the event of any dispute, both you and Playing24hours Group agree that the Transaction Log Database will act as the final authority in determining the outcome of any claim.
2.9 Playing24hours Group reserves the right to void any or all wagers made by any person or group of persons acting in an attempt to defraud Playing24hours Group. Where there is evidence of a series of wagers each containing the same selection(s) having been placed by or for the same individual or syndicate of individuals, Playing24hours Group reserves the right to make wagers void or withhold payment of winnings pending the outcome of any subsequent investigation.
a. Truncation - the management reserves the right to cancel any wager at their sole discretion if it is deemed that the rules of truncation have been abused. Your account will be suspended and an email notice will be sent to the address that is on your account.
b. Test Games - Test Games are visible on www.Playing24hours.com to further upgrade our software. All wages placed on a clearly marked test game will be graded as a loss on your account.
3. TIME OF ACCEPTANCE:
If, for any reason, a wager is inadvertently accepted after the event or match has started or tan event’s outcome has become public knowledge, and the event in question is not covered by our live wagering in the run service (if this is the case then it will be clearly marked as 'Live Betting'), the selection(s) affected will be made void if, at the time the wager was placed, the race or event was resolved or at a stage where the client could have had any indication of the outcome.
3.1 Where the official start time or 'Off' of an event is not announced, wagers are accepted up to the advertised time of the race. Any wager, which is accepted later than the advertised time of the event, will be void unless we are satisfied that the wager was accepted before the actual 'Off'.
3.2 In the event of there being a dispute over the time at which a wager was placed, then the time at which it was recorded on the Transactional log will govern the settlement.
3.3 In-running wagering - where we have reason to believe that a wager is placed after the outcome of an event is known, or if delayed 'live' TV coverage results in a wager being placed at the incorrect price after the selected participant/team has gained a significant advantage, we reserve the right to void the wager, win or lose
3.4 Dates and kick-off times of matches shown on our site are for guidance purposes only.
3.5 There is a maximum limit of eight (8) selections allowed in combination wagers.
4. SECURITY AND LEGALITY:
Playing24hours Group and its subsidiaries, employees and agents accept no responsibility or liability for any damage or loss that may result from, or be alleged to have resulted from this web site, or its content, including delays or interruptions in operation or transmission, loss or corruption of data, communication or lines failure, any person's misuse of the site or its content or any error or omissions in content.
4.1 Placing wagers by anyone under the age of 18 years is prohibited. The right to void any transactions with minors is retained. This is in accordance with the laws of the Central Government of Costa Rica,
4.2 Access to or wagering on the web site may not be legal for some or all residents of or persons present in certain countries. Playing24hours Group does not intend that the web site should be used for wagering or any other purposes, by persons in countries in which such activities are illegal. The web site does not constitute an offer, solicitation or invitation by Playing24hours Group for the use of or subscription to wagering or other services in any jurisdiction in which such activities are prohibited by law.
4.3 It is the responsibility of each person to determine the law that applies in the location in which he or she is present. Each person should ensure that he or she would be acting legally in that jurisdiction in subscribing as an individual customer of Playing24hours Group and/or wagering on or through the web site.
4.4 Playing24hours Group can accept no responsibility under the law in any jurisdiction other than that of the country of Costa Rica
4.5 All wagers made with Playing24hours Group are considered to be placed and received in the country of Costa Rica
4.6 After opening your account your PIN number and password must remain secret. All transactions where your PIN number and password have been entered correctly will be regarded as valid, subject to there being sufficient funds in the account. If at any time you feel a third party is aware of your password you should change it immediately via the website. Should you forget part or all of your combination, please email our Customer Services Department who will issue a new combination.
4.7 All account information held by Playing24hours Group is securely data warehoused and remains confidential.
4.8 For wagers placed by telephone, clients are responsible for all transactions where their name and account number or name and username are correctly quoted. Should you lose your account details or feel that someone else has your account details please contact our Customer Services Department immediately
4.9 Customers may only wager with the amount of cleared funds held in their account. Playing24hours does not offer credit.
4.10 By registering, the customer is deemed to have accepted and understood all the rules, terms and conditions displayed on the website by Playing24hours Group
4.11 We recommend that all members print out (or save to file) all transaction records, rules of play, cancellation policies, and pay-out policies.
5. MAXIMUM WINNINGS:
Minimum and maximum wager amounts on all sporting events will be determined by Playing24hours Group and are subject to change without prior written notice. Playing24hours Group also reserves the right to adjust limits on individual accounts as well.
5.1 Each wagering slip is accepted on the basis that it is the investment of one customer only and the following are the maximum amounts that can be won (excluding wagered amount) by one customer in one day's wagering regardless of the wagered amount. These maximums will still apply even if by taking prices the level of potential winnings exceeds these amounts.
5.2 The following maximum amounts that can be won by one customer in one day's wagering will apply even if wagers have been placed through more than one wagering channel (i.e. Internet, and Telephone Wagering ).
5.3 Where wagers have been placed on different days, "the maximum amount that can be won in one day's wagering" is determined by the day on which the final race/event on each wager is resolved, rather than the day on which each individual wager is placed.
5.4 Where selections taken from the different categories listed below are combined in multiple or accumulative wagers the lowest maximum winnings limit will apply.
5.5 The maximum amount that can be won by one customer in one days wagering, regardless of the wagered amount, is $100,000 or its equivalent in an accepted currency.
Horse & Greyhound Wagering
$100,000 for US horse racing
$25,000 for non US horseracing
$25,000 for all Greyhound racing
US Sports Wagering:
$100,000 for NFL, NCAA football, NBA, NCAA basketball, NHL, MLB
$50,000 for all other US sports
$100,000 for all International matches and main European leagues i.e. English Premiership, Nationwide Division1, Scottish Premier League, English and Scottish cup matches, Champions League, UEFA Cup, La Liga Primera, Serie A, German Bundesliga and French Le Championnat. $25,000 for all other soccer leagues
Any Other Sporting Event
$25,000 for any sporting event not named above, unless advertised otherwise
Non Sports Wagering
$10,000All other non sporting events not named above
6. RELATED CONTINGENCY WAGERING:
Multiple wagers/parlays are not accepted where the outcome of one part of the wager contributes to the outcome of another. For example, in a soccer match involving Arsenal and Everton: If Arsenal are +100 to win at home to Everton and the correct score odds for Arsenal to win 1-0 is +800, by having the double Arsenal to win and the correct score to be 1-0, a customer would be getting +1700about an +800 chance, for if Arsenal win 1-0 they would automatically have won the match. If such a wager is taken in error it will be settled as two single wagers with the wagered amount equally divided
6.1 An exception to this rule is where special odds are offered for the combined eventuality, e.g. First Player to Score/Correct Score Double, known as a Scorecast. When the related parts of a wager are resolved at different times but still within the same tournament, the wager will be settled as instructed, with the price of the second or subsequent selection being determined at each individual stage. For example, a double/parley: Roddick to win the semi final of Wimbledon, and Roddick to win the Wimbledon tournament outright As the odds of the second selection depends on the outcome of the first, the odds of Roddick winning the tournament at the time the wager was struck cannot be used to calculate the double, and the correct odds after the initial selection is completed will be attributed instead In the event of Henman losing either the Semi-Final or Final, the wager is lost.
6.2 Multiple wagers which combine different selections within different events are also not accepted where the outcome of one affects or is affected by the other, For example, a double/parlay selecting: Smarty Jones to win the Preakness and Smarty Jones to win the Belmont Stakes. As the odds on Smarty Jones odds to win the Belmont Stakes depends on whether he wins the Preakness. The odds for him to win the Belmont Stakes at the time the wager was struck cannot be used to calculate the double. A special price to win both races will be quoted instead.
6.3 In the case of all multiples including selections with related outcomes, if a wager is taken inadvertently Playing24hours Group reserves the right to void part of or the whole of the wager.
Results of sporting events will be as per the podium position or adjudication of the official governing body unless otherwise stated. Any subsequent change to that result will be irrelevant for wagering purposes.
7.1 Where an event is postponed and rearranged to take place within 48 hours of the original starting time all wagers will stand. If rescheduling is for a time more than 48 hours after the original then all wagers will be void and wagered monies refunded. See each sport’s own rules section for specific variations.
7.2 In the case of overtime periods in American Sports these shall count, but in the case of extra time in soccer and rugby it shall not, and the result for payment of winning wagers shall be on the draw.
7.3 In the case of golf a playoff shall count in determining the final result.
7.4 Golf - Where a tournament is affected by adverse weather conditions, wagers will be settled on the official result, disregarding the number of rounds played.
7.5 All other sports... All other contests that involve a set length of play or time limit must play to their conclusion.
7.6 In a “dead heat,” the wagered amount on a selection is divided by the number of runners(selections) involved in the dead heat. The full odds are then paid to the divided stake with the remainder of the wagered amount being lost
So if two selections tie, the pay out is half stake to full odds and if three selections tie, the payout is one third stake to full odds etc. See specific sports’ rules for events affected.