12.27.2004 (11:17 AM CST)
"I have been playing at Placemybet.com for about 8 months (acct # XXXXXXXXX) and recently referred George XXXXX (acct # XXXXXXXXX,) a friend of mine. I told him that I received a bonus of 25% and he might get the same. He called them to open an account and they told him that the norm was a 25% bonus only for deposits completed online, but since he wanted to open with $10,000, they could only do so by telephone and would make an exception and give him the 25% anyway. He confirmed the 25% for his telephone deposit on three separate occasions, but after he deposited the funds, only a 10% bonus was placed in his account. When he called to complain the manager said that he would review the phone calls and let him know. He called later and the manager told him that he listened to the tapes and, despite the fact that three different people told George that he would receive the 25% for the telephone deposit, that was not their policy and they would not honor that promise (so why did they even listen to the calls?). I also called as the person who had referred George and a woman told me that they would lose their gambling license if they gave him more than is stated on the website for a phone deposit (ironically, they gave me 25% on a phone deposit in April when their site said the same thing it says now). George finally buckled and accepted the 10% bonus because he wanted to start betting his account. Needless to say, my friend George was upset with me for sending him there."
SBR to inquire with PlaceMyBet management.