Sportsbook Review

Pinnacle Sports - Player Reviews

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Review 1 - 20 of 72 Player Submitted Reviews

Pinnacle -

Reviewer: gj64109
on Fri, Dec 03, 2004 09:37 PM
Customer Service
B
Bonuses
B
Software
A
Payouts
A
Website Quality
A
Overall:
A  
Comments: Pinnacle is a must have book! They have the best prices around and it's not even close. The moneylines are one of a kind. The reduced juice more than makes up for reload bonuses. The site is easy to navigate and the Neteller transactions are flawless. The limits make them useful to large and small players. Having the ability to buy and sell points on sides and totals is great. They put up lines early and have great props. They are simply the Best!
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Pinnacle -

Reviewer: Anonymous
on Fri, Oct 29, 2004 01:33 PM
Customer Service
C
Bonuses
C
Software
C
Payouts
C
Website Quality
D
Overall:
F  
Comments:

I don't know how to voice my frustration anymore... My name is Liu Ching Ching and I was introduce to this site by my friend and also the good comment from this book review site. I am holding an acount at pinnacle sports. I already deposited an amount of usd500 through bank wire to my account at 4th of august 2004. The money is successfully transfered to Citibank New York and remitted to Giro Bank N.V. On the 9th of September I personally went to the bank and double check whether the fund has been creditted. I get a copy from my bank statement where it is a prove of the money is transfered to Giro Bank N.V and already credited to fund and sun investments. Therefore, I email again to the customer service to ask double check the amount but the answer i get is ''NO, we haven''t received the amount"... today is 29th of october and i still haven't had my money credited...How I suspose to do.. Bettors, don't believe them. The customer service is responsive of course but the answer is always ''SORRY'', we can't do this we can''t do that.

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Pinnacle -

Reviewer: Anonymous
on Tue, Oct 12, 2004 06:57 AM
Customer Service
A
Bonuses
C
Software
A
Payouts
A
Website Quality
A
Overall:
A  
Comments: Pinnacle truly is the most professional outfit in the game. I've been gambling on football, horses and in vegas casino's for 30 years. I truly love these guys and for the life of me cannot understand how the other books stay in business. I just played the casino the weekend first time won 5 dimes at blackjack and they give me a rebate in the morning. I'm truly not blowing smoke here SBR, I love these guys. Matty
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Pinnacle -

Reviewer: Anonymous
on Tue, Oct 12, 2004 06:37 AM
Customer Service
B
Bonuses
A
Software
A
Payouts
A
Website Quality
A
Overall:
A  
Comments: So easy to use, I lost $436, my first play, then won $880 and then won $1435. I recieved $139 in refunds. I can't beleave this setup. These guys really are great. I requested payment and not a worry at all. I originally found them through your site through the radio. I love playing online, thanks SBR for your help. Walter Henderson USA
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Pinnacle -

Reviewer: ----
on Mon, Oct 11, 2004 10:29 PM
Customer Service
A
Bonuses
A
Software
A
Payouts
A
Website Quality
A
Overall:
A  
Comments:
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0 out of 1 have found this review helpful

Pinnacle -

Reviewer: tw40399
on Wed, Sep 29, 2004 06:56 PM
Customer Service
B
Bonuses
B
Software
A
Payouts
A
Website Quality
A
Overall:
A  
Comments: Overall Pinnacle is one of the best sportsbooks out there, however I switched to Olympic due to the fact that Pinnacle has been really slow in putting my western union deposits into my account after I submitted my information; one time even taking over 2 hours. This resulted in me missing the games I wanted to bet on. But thats about the only complaint. Everything else including payouts are top notch.
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2 out of 2 have found this review helpful

Pinnacle -

Reviewer: 12589
on Sat, Sep 04, 2004 01:31 AM
Customer Service
F
Bonuses
C
Software
B
Payouts
A
Website Quality
B
Overall:
B  
Comments: Payouts are prompt. Website is nicely organized and pretty easy to use. Very little down-time as well. Overall very pleased with Pinnacle except for one major flaw: Pinnacle has no phone number to call for customer service or anyone to call if you are away from a computer and need to place a wager. Great odds, and quick email response time as well. As long as you have another sportsbook that accepts telephone wagers, Pinnacle is a great #2 option to use.
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Pinnacle -

Reviewer: Anonymous
on Tue, Aug 31, 2004 12:15 PM
Customer Service
A
Bonuses
A
Software
A
Payouts
A
Website Quality
A
Overall:
A  
Comments: Excellent book! Payouts are extremely quick, lines are sharp, thus bonuses are not necessary, as savings on the sharp lines more than cover and bonus over a year's time. Best run book in the business. No other book online comes close, and I have used quite a few over the years. Not afraid of a winning player!
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Pinnacle -

Reviewer: GE20367
on Tue, Aug 31, 2004 06:14 AM
Customer Service
A
Bonuses
B
Software
A
Payouts
A
Website Quality
A
Overall:
A  
Comments: I have been with Pinnacle from the get-go. I've seen them evolveas this industry has evolved, and they haven't missed a beat.. Total Professionalism
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Pinnacle -

Reviewer: ak13865
on Tue, Aug 24, 2004 03:30 PM
Customer Service
A
Bonuses
D
Software
A
Payouts
A
Website Quality
A
Overall:
A  
Comments:
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0 out of 3 have found this review helpful

Pinnacle -

Reviewer: Anonymous
on Wed, Aug 18, 2004 01:28 PM
Customer Service
A
Bonuses
B
Software
A
Payouts
A
Website Quality
A
Overall:
A  
Comments: Excellent site, with clear maximums and very quick payout (Neteller best).
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1 out of 1 have found this review helpful

Pinnacle -

Reviewer: sb64433
on Wed, Aug 04, 2004 05:17 PM
Customer Service
A
Bonuses
C
Software
A
Payouts
A
Website Quality
A
Overall:
A  
Comments: If SBR had a rating of A+++ Pinnacle would be the only book to get it. They are simply the best.
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1 out of 1 have found this review helpful

Pinnacle -

Reviewer: Anonymous
on Mon, Jul 26, 2004 06:29 AM
Customer Service
A
Bonuses
C
Software
A
Payouts
A
Website Quality
A
Overall:
A  
Comments: All of SBR's reccomended books are top tier but Pinnacle is in a class of thier own. I can request a withdrawl of any amount online and its in my Neteller account in a minute. Their customer service is impeccable, I trust them with my money more than my bank. They are a must have out.
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Pinnacle -

Reviewer: DC82888
on Thu, Jul 15, 2004 12:06 AM
Customer Service
A
Bonuses
A
Software
A
Payouts
A
Website Quality
A
Overall:
A  
Comments: Dear Bill: I am a real player. I am glad I found sportsbookreview.com, this website is too good to miss... all the reviews, quality tests like e-mail responses, line and bonus comparison etc... All the articles in the website are very objective and very useful for players. Sincerely, Dawson
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Pinnacle -

Reviewer: bs53000
on Fri, Jul 02, 2004 04:14 PM
Customer Service
A
Bonuses
C
Software
A
Payouts
A
Website Quality
A
Overall:
A  
Comments: Had a major problem at Pinnacle involving a large sum of money that disappeared from my account while I was wagering on horses. Anyway, I emailed Pinnacle customer service and within 3 minutes that emailed me back indicating that they were working on it immediately. Within 5 minutes, the problem was resolved and to say I was satisfied would be an understatement. I've been wagering on-line for 10 years and without doubt, this book is the internet's best. They have class, they have people running it who actually know exactly what their doing and they offer no excuses, ever. It's so nice to know that they can be relied upon for any problems and payouts are never an issue either. Had this problem occured with about 90% of the other sportsbooks it would have taken weeks to resolve. I know, I've been there before. Thank-you Pinnacle.
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1 out of 2 have found this review helpful

Pinnacle -

Reviewer: Anonymous
on Sun, Jun 20, 2004 05:38 AM
Customer Service
A
Bonuses
C
Software
A
Payouts
A
Website Quality
A
Overall:
A  
Comments: There are some top notch books out there, but Pinnacle is just a different breed. Pinnacle has positioned itself as a must have for the serious player.
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2 out of 2 have found this review helpful

Pinnacle -

Reviewer: jn53521
on Wed, Jun 09, 2004 04:20 AM
Customer Service
A
Bonuses
C
Software
A
Payouts
A
Website Quality
A
Overall:
A  
Comments: Just thought i''d let you know I am in total agreement with SBR's rating of Pinnacle. They continue to be my favorite book, as they always process my payouts month after month within minutes of my request, no matter what the amount. (I am a dime player and a sharp player) Also, their customer service by email has been prompt and concise. Thanks for the great watchdog service! -Joe
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1 out of 1 have found this review helpful

Pinnacle -

Reviewer: hj13838
on Thu, Jun 03, 2004 10:08 PM
Customer Service
B
Bonuses
B
Software
A
Payouts
A
Website Quality
A
Overall:
A  
Comments: They are simply the best. Best odds,fast and sure pay.ty.
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1 out of 1 have found this review helpful

Pinnacle -

Reviewer: js30253
on Wed, Jun 02, 2004 11:27 PM
Customer Service
C
Bonuses
B
Software
A
Payouts
A
Website Quality
A
Overall:
A  
Comments: I have enjoyed playing at Pinnacle, as they always have their lines up early & offer a great horse racing "rebate." The only thing I don't like is how regularly the lines change. On several occasions I have placed a bet, only to have a message that the line has changed, and that I need to re-enter the wager. The line may not have changed much (from -105 to -107, for example), and it could have moved in either direction, but it is a bit inconvenient.
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Pinnacle -

Reviewer: HB25511
on Mon, May 31, 2004 10:09 PM
Customer Service
A
Bonuses
A
Software
A
Payouts
A
Website Quality
A
Overall:
A  
Comments: Number one!
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1 out of 4 have found this review helpful

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