Nine - Player Reviews

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Review 1 - 3 of 3 Player Submitted Reviews

Nine -

Reviewer: bc030481 on Mon, Jan 22, 2007 06:11 PM
Customer Service	D
Bonuses	A
Software	B
Payouts	B
Website Quality	C
Overall:	B
Comments: I feel bad talking bad about this site they seem to do a good job. But I made a bet in a rush yesterday at philladelphia park. I did not pay attention to the site ( it said 5th race) I was betting the 6th race there were 2 minutes to post. so when I realized it was the 5th race on there site I new this could not be the 6th race was about to start. So I new it would be no big deal they would just refund my money becaus the race I bet had been over for 20 minutes.But i sat there for 1hour waiting for my money I then tried to call I was put on hold 45 minutes I thought they had a computer problem so I waited until today. I talked to someone they said they would grade my bet which would return my money If in fact I bet a race that had already run. 10 minutes later I look in my account and they graded the race but took my money. So I called they put me on hold for 30 minutes I then try to talk on line no answer for 2hrs I then wrote them a letter and they never answer my call. So here I am I have 10 accounts with places you all grade high. I don't think this place is real bad but this is not good compared to the other top sites you list I have never had no problems with the other sites I been playing for 3 years. just 2months on nine.com thank you for the oppertunity to let other player's know about this.

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Reviewer: 9debbiek on Sat, Oct 21, 2006 10:40 PM
Customer Service	B
Bonuses	A
Software	A
Payouts	B
Website Quality	A
Overall:	A
Comments: I have been playing with this book for a few years now and would definitely recommend them. They always give a 20% reload with 3x rollover and pay quickly. Their website is easy to follow and I am very pleased with the experience I've had with them.

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Reviewer: 9markmann on Sat, Dec 31, 2005 01:47 PM
Customer Service	F
Bonuses	F
Software	C
Payouts	F
Website Quality	C
Overall:	F
Comments: I have tried all the major sportsbooks and tis was by far the worst experience... I hate when it is difficult to collect your own money... and neteller makes it so easy for these sports books to collect and pay THERE SHOULD NEVER BE A PROBLEM!!! They gave me the "you need to call our accounting department tomorrow" routine... Are they frigging nuts... The way i see it if you have the balance you should be able to collect immediatly... NO EXCEPTIONS!!! The customer is taking all the risk! Make it as easy as possible for the customer to collect!!! Stay away from NINE.COM!!!

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