SBR review: MyBet

Schleswig-Holstein licenses three new gaming operators

Schleswig-Holstein has issued online sports betting licenses to Sportingbet, Jaxx, and Primebet International. There are currently 18 licensed operators in the Northern German state. The Sportingbet license falls under their subsidiary Spread Your Wings Germany Ltd. The Jaxx license will be operated under MyBet.  | Read more

California gambling, Illinois, Spain news

SBR newswoman Natalie provides the latest in the iGaming news industry. In today's video, an update is given on California gambling legislation, Illinois lottery news, as well as the Spanish market licencing — Bwin Party, 888, Bet365, mybet and Sportingbet are the first operators in line. The Spanish market is set to open up officially on Tuesday, June 5th.  | Read more

Bwin, Bet365, Tipico, BetAtHome licenced in Schleswig-Holstein

Online gaming businesses Bwin, Bet365, Tipico, and BetAtHome are the latest companies to be licenced in Schleswig-Holstein. The sports betting licence is valid for six years. On May 5th, SBR reported on the first three companies to be licenced in Schlewswig-Holstein; Jaxx (myBet), Betfair, and Nordwest Lotto.  | Read more

Rating Change: PlaceMyBet

PlaceMyBet downgraded from D+ to D

Rating Change: MyBet

MyBet downgraded from D+ to D

MyBet confiscates player's winnings

MyBet (SBR rating D) confiscates €911. A MyBet player who deposited €410 into the sportsbook increased his balance to €1,321, then had his account closed and deposit refunded. MyBet stated that unspecified violations necessitated the move, but declined to share those reasons with SBR. The sportsbook claims the player was made aware of the details - the player denies receiving any explanation from MyBet on the funds confiscation.

This is the fourth open dispute against MyBet for confiscation of player balances. In each case, MyBet has failed to offer evidence of wrongdoing to the players involved or SBR.  Most recently, SBR reported on 21 November 2011 that a player had an €80 deposit refunded and more than €300 in winnings voided.

MyBet's sportsbook rating has been lowered from D+ to D. MyBet is a Malta-based organisation that caters to the European market.

MyBet sportsbook account dispute

A MyBet (SBR rating D+) player writes to SBR with an account complaint. The player registered to MyBet and made a first-time deposit of €80 before increasing his account to €368.71. The player tells SBR that MyBet refunded his deposit and closed his account after accusing the player of being connected to other account-holders. The player denies the charge.

MyBet is a Malta-based sportsbook. Malta sportsbooks have recently come under fire, as dodgy sportsbook owners gravitate to the country for their lax gaming restrictions. Recent Malta scam sportsbooks include Stryyke (SBR rating F), BetOnBet (SBR rating F), and BetAfterBet (SBR rating F). MyBet is one of the only Malta sportsbooks not on SBR's scam sportsbooks blacklist. MyBet had a rating of D+ initiated by Sportsbook Review on April 7th, 2011.

SBR will update this report.

Sportsbook players with feedback or complaints are asked to submit a sportsbook complaint form, or dial 1-830-255-4677 during normal business hours to speak with a Sportsbook Review dispute analyst.

MyBet sportsbook dispute

A MyBet sportsbook (SBR rating D+) player tells SportsbookReview that he made a payout request for €6200 on August 16th, 2011 through Moneybookers. The player reports that he was told that there were technical issues within the payouts department that prevented MyBet from willing his withdrawal. The player was told that he would receive his funds by Monday, August 22nd but has not yet been credited.

While only waiting for four business days, the player has grown apprehensive over the state of the D+ rated Mybet, a Malta based operation that has confiscated winnings in the past after alleging account theft. SBR urges bettors to use extreme caution when choosing to deposit with lowly rated sportsbooks with troubled histories. SBR is following up on this player's sportsbook complaint. | Mybet sportsbook news  | Read more

MyBet sportsbook complaint

A MyBet (SBR rating D+) player says his account has been frozen. The MyBet player failed to specify the amount of funds that were frozen or what if any contact he had with the sportsbook. MyBet has made several confiscations from winning players citing bonus abuse, links to related accounts, and other fraudulent transactions. | MyBet Sportsbook complaint  | Read more

Rating Change: PlaceMyBet

PlaceMyBet - SBR initiates rating coverage at D+

MyBet accuses player of being linked to other accounts

A MyBet (unrated) player tells SBR that after requesting a €400 withdrawal, his account was locked pending the submission of ID documents. The player states he obliged MyBet's request, but that his account was not reopened. In a followup e-mail to the player, MyBet wrote that the player was linked to other accounts and that only his deposit would be refunded. | Mybet report  | Read more

Mybet account closure complaint

A Mybet (unrated) player submits a sportsbook complaint. The player states that his account has been closed. Mybet allegedly restricted the player's access to his account following a €3,000 withdrawal request. | MyBet complaint  | Read more

MyBet confiscates player's winnings citing bonus abuse ring

On November 13th, a MyBet (unrated) player deposited €200 and received a €50 bonus. The following day, the player won €921 Euros and met his rollover. When the player requested a withdrawal, Mybet voided his winnings and bonus, and refunded his deposit. MyBet accused the player of controlling third-party accounts. MyBet told SBR that the player is part of a bonus abuse ring in Ukraine. The player disputed MyBet's statements, and MyBet declined to provide any proof to support its confisations.

MyBet voids player winnings due to alleged country restriction

A MyBet (unrated) player deposited €300 in April of 2010 and received a bonus of €50.The player increased his balance to €647 before requesting a withdrawal. At this point MyBet confiscated voided €347 in winnings and refunded only the player's €300 deposit. The player signed up from Belarus, which is allegedly on MyBet's list of countries not to accept player's from. After reviewing the MyBet terms and conditions, no such mention of a ban on Belarusia players exists in the "Specific Terms and Conditions for Sportsbetting" section. SBR is following up with MyBet.

MyBet complaint reported

A complaint has been filed against MyBet (unrated). A MyBet player requested payment of €400 in mid-March. He was asked to send in ID and obliged, three weeks later MyBet has yet to confirm receiving his documents and his payout has still not been processed. SBR is inquiring.

MyBet (unrated) complaint resolved

A player has stated that MyBet (unrated) removed €330 from his account. MyBet confirmed with SBR that the player registered his account in a different country  from which he lived. The player was refunded €162 and his account has been closed. MyBet has not yet cleared the slowpay reported by SBR on 2/5.

MyBet (unrated) slowpay reported

A complaint has been filed against MyBet (unrated). A player deposited €20 on January 9th, after 11 days of play his balance increased to €225.80. On January 20th, after supplying ID, he requested a withdrawal to Moneybookers. As of February 5th no payment has been sent. SBR will investigate the claim. | View SBR sportsbook ratings guide

Sportsbook Ready2Bet almost Ready

Processing struggle continues for Sportsbook.com Group

SBR Bill Dozer reports: PlaceMyBet (SBR rating C-) gives player the ‘Bait and Switch’ Bonus?

"I have been playing at Placemybet.com for about 8 months (acct # XXXXXXXXX) and recently referred George XXXXX (acct # XXXXXXXXX,) a friend of mine.  I told him that I received a bonus of 25% and he might get the same.  He called them to open an account and they told him that the norm was a 25% bonus only for deposits completed online, but since he wanted to open with $10,000, they could only do so by telephone and would make an exception and give him the 25% anyway.  He confirmed the 25% for his telephone deposit on three separate occasions, but after he deposited the funds, only a 10% bonus was placed in his account.  When he called to complain the manager said that he would review the phone calls and let him know.  He called later and the manager told him that he listened to the tapes and, despite the fact that three different people told George that he would receive the 25% for the telephone deposit, that was not their policy and they would not honor that promise (so why did they even listen to the calls?).  I also called as the person who had referred George and a woman told me that they would lose their gambling license if they gave him more than is stated on the website for a phone deposit (ironically, they gave me 25% on a phone deposit in April when their site said the same thing it says now). George finally buckled and accepted the 10% bonus because he wanted to start betting his account.  Needless to say, my friend George was upset with me for sending him there."
SBR to inquire with PlaceMyBet management.

SBR Bill Dozer reports:

PlaceMyBet (SBR rating C-), of the Sportingbet PLC family, slow-paying player for over 1 month. Problems with sportsbooks under the SBT brand are becoming increasingly difficult to resolve.