Logans upgrade from D- to D+
reflects potential for independent decision making. The sportsbook, which is managed and hosted by Sportsbook.com (SBR rating D-)
, tells SBR that it has its own email address for players to use when a dispute arises. Logans management also said it would be open to revisiting the decisions made by Sportsbook.com
's team. Logan's management suggested it would have reversed decisions the Sportsbook.com Group made against players in the past, prior to its launch. Logans is a new Sportsbook.com
-hosted brand that uses the turnkey operation's banking and processing. Players at Sportsbook.com turnkey serviced sportsbooks including Logans are susceptible to the long payout delays due to processing. Some players are currently waiting almost four months.