An eight TitanBet (SBR rating C) wagering complaint has been reported. A player writes to SBR stating that his wagers were voided under the premise that the price displayed on the website was erroneous. The player disputes the reason, pointing out that a free odds service showed that the stake for his match on Teteks Tetovo -11 over Oktomvri Prilep was placed on odds that were in-market. The player states that TitanBet
quoted the following section of its fine-print in response to his inquiries:
Please refer to the following point of our Terms and conditions:
12.4 Gambling is a fast moving environment, odds move rapidly and bets are taken continuously and consequently mistakes do occasionally occur. We do all that we can to avoid this but we cannot accept responsibility for any obvious errors or omissions in respect of the announcing, publishing or marking of prices, the late closing of markets, place terms, handicaps, runners or results despite our every effort to ensure total accuracy. If a bet is accepted in error by us at a p rice or market condition, as indicated above, that is:
* 12.4.1 materially different from those available in the general market
at the time the bet was made; or
* 12.4.2 so obviously incorrect given the relative probability of the
event occurring at the time the bet was made; or
* 12.4.3so obviously incorrect having regard to the nature of the betting
business or the market in question (including if we erroneously accept a bet
after the event in question has commenced (unless it is an in-running bet)),
then such bet shall be void.
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On December 5th, SBR reported on the seventh known instance of TitanBet voiding action where it does not have the best of it. The practice is commonly referred to as a linesmaker falling asleep at the wheel, or failing to update odds so that they become off-market, as opposed to being wrong to begin with.
Players in need of sportsbook assistance are asked to fill out a sportsbook
complaint form. Alternatively, players may reach Sportsbook Review by writing to
email@example.com or by dialing 1-830-255-4677 during
normal business hours.