SBR review: LasPalmas

LasPalmas, Ehorse, BetCanadian players confirm payment

Players at LasPalmas, eHorse, and BetCanadian have confirmed payment.  On 12/27 SBR broke the news that the aforementioned Horizon Twenty brands were acquired by Bookmaker.com (SBR rating A+). SBR readers that had filed complaints last year against the LasPalmas Group and its sister sportsbooks have confirmed over $54,000 in payments since the acquisition. Bookmaker's financial security provides security to the LasPalmas brands. LasPalmas, eHorse, and BetCanadian have been upgraded to the mark of B.

Player: [quote]Just to let you know, all the money I had requested from ehorse has been paid. I have a small balance remaining at the site but the $18000 that was requested about 4 months back has now been fully received by bank wire.[/quote]

Bookmaker.com Group Acquires LasPalmas

Bookmaker (SBR rating A+) CEO Mickey Richardson tells SBR that the acquisition of Las Palmas (SBR rating B) and sister sportsbooks has been completed. Las Palmas and its parent company Horizon20 have been a successful brand since 2001 through 2008. At the start of 2009 some players experienced payout delays and SBR readers reported over $120,000 in delinquent payout requests. Those players have already began receiving their funds and are now able to make additional withdrawal requests. Bookmaker also tells SBR that it will keep the brands, which it now fully owns, and bring them to the level of service players expect from a Bookmaker/BetCRIS product. Las Palmas' SBR rating peaked at B in 2008 before its players first reported negative feedback. Bookmaker has acquired many brands that have needed aid over the years. | Full Press Release: Bookmaker announces acquisition of Las Palmas.  | Read more

LasPalmas update

SBR's last LasPalmas (SBR rating D) update on November 4th stated that a player was paid his balance after a seven month delay. No new payments have been reported since that time; LasPalmas owes eight players $110,400. Of that eight players, one player is waiting for $33,000 which was requested in February 2009. The player has informed SBR as of Sunday November 15th that he still has yet to receive his funds. LasPalmas will not discuss the status of payouts with SBR.

LasPalmas pays player after seven month delay

LasPalmas (SBR rating D) player reports receiving $1397 after requesting his funds seven months earlier. The payment was requested March 30th. LasPalmas still owes eight players, who filed complaints with SBR, $110,400.

LasPalmas slowpays update

LasPalmas (SBR rating D) owes 8 players $110,400 according to complaints filed with SBR. The amounts requested range back to January of 2009. LasPalmas payments have been erratic, players that have what are considered to be manageable balances are paid ahead of those who have waited for months longer.

An SBRforum reader reported last week that LasPalmas solicited him for a 100% signup bonus. Any such offer should raise a red flag to any industry player. SBR advises those who maintain balances at any of the sportsbooks in the Horizon 20 family which includes eHorse and eHorse-X  to cease wagering activity until LasPalmas can document that it can pay balances on time and not months after the fact.  | Read more

LasPalmas update: $129,660 now owed to players

It has been nearly a month since the last LasPalmas (SBR rating D) update. LasPalmas has not changed its stance toward blocking off communication with SBR, as there has been no update or end to the slowpays in sight. A new complaint has been received from a player that requested $6,660 on August 1st. The player has received conflicting answers from LasPalmas staff, and was ultimately delayed another "week or two". This brings the total funds owed to players since January of 2009 up to $129,660.  | Read more

LasPalmas player reports payment

On August 10th SBR reported that a LasPalmas (SBR rating D+) player was owed $979 since July 6th. The player  received a check for the full amount this week. LasPalmas has claimed that it processes payouts in the order received yet several players are still owed from as early as February of this year. The biggest payment owed to date by LasPalmas is to one player in the amount of $34,439.45. LasPalmas owes players over $123,000.

LasPalmas update

New LasPalmas (SBR Rating D+) player reports $979 slow-pay, waiting since July 6th. Las Palmas initially told the player to expect his funds within 21 business days while over $124,000 in back payments are pending with other bettors. After 24 days had passed LasPalmas tells the player he would have to wait at least another 10 business days. No significant payments to SBR readers have been documented in weeks. | LasPalmas slow-pay report

LasPalmas slow-pays continue; players owed over $124,000

LasPalmas (SBR rating D+) players report being owed over $124,000. The slow-pays began in January of 2009. LasPalmas stated they had processor problems in February after multiple payout complaints surfaced. Players were assured things were fine and told they could expect to receive funds at the beginning of March. At the start of March a few players were sent small payments, but large balance holders were left to wait and continued to be fed generic email responses. The Las Palmas Group, which includes eHorse and eHorse-X, is no longer willing to discuss player complaints with SBR. The largest payment LasPalmas has made this year was via book-to-book transfer of $40,000 on 4/15/09 to a player's Bookmaker.com (SBR rating A+) account. Interbook transfers have since been discontinued as LasPalmas payout delays increase. The largest pending payout is more than $34,000 which SBR reported on 6/17/09.
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LasPalmas closes account for nonrecreational play; player owed $34,439.45 since March 7th, 2009

On March 7th LasPalmas (SBR rating D+) closed the account of a player that had a balance of $35,239.45. Las Palmas stated that all of the player’s funds would be wired within 21 business days. After providing the required banking documents on March 10th, the player waited 21 business days for his money. On May 17th, a month past the expected withdrawal date, the player sent an email asking for an update which went unanswered. The player began to call LasPalmas every day demanding answers. On June 3rd the player accepted $800 toward his balance via Moneygram.  LasPalmas cited problems with bank wires as reason for the continued delay. Las Palmas and the rest of the Horizon 20 Group continue to have problems paying large winners. Players should avoid Las Palmas as they struggle with payment. | Forum Discussion
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LasPalmas (SBR rating D+) pays player partial payment of $1,775

The player has been waiting for $5,594 via eWallet, Moneybookers, since February 21st. Las Palmas has not offered specific timeframes to other players who are waiting for over $33,000 since February of this year.

LasPalmas continues to slow-pay large balance holders

Las Palmas Sportsbook Group players report being owed a total of $25,000

Las Palmas Sportbook Group pays two owed players

Las Palmas Group pays two owed players. Both players have been waiting for payment since February third. One of the two, an eHorseX (SBR rating D+) player, received payment of $40,000 via transfer to Bookmaker (SBR rating A+). A third player reports waiting for funds since March. Once payment is sent, the Las Palmas Sportsbook ratings may be reassessed. | Discussion

Rating Change: eHorse

eHorse LasPalmas, EhorseX & Ehorse lowered from C- to D+

Rating Change: eHorseX

eHorseX LasPalmas, EhorseX & Ehorse lowered from C- to D+

eHorse (SBR rating C-) players report payment; large winner continues to wait

SBRforum's Free NCAA bracket Contest Open: $5,000 cash prizes

SBRforum's Free NCAA Bracket Contest Open
SBR forum posters can read contest rules, view scoring system, and then make their tourney selections now. The contest is free to enter. The top 10 scorers will receive $5,000 in cash prizes from contest sponsor, Justbet (SBR rating B+). The first place winner receives $2,000 in their Justbet sportsbook account.

Las Palmas (SBR rating C-) tells SBR three players who complained of payout delays were paid just under $20,000 yesterday

Las Palmas (SBR rating C-) tells SBR three players who complained of three month withdrawal delays were paid just under $20,000 yesterday. The sportsbook tells SBR that an additional 25 players were also sent their withdrawals. February payout requests remain pending, however LasPalmas and eHorse (SBR rating C-) tell SBR that, though payouts are backlogged, players owed since December and January are now receiving their funds.

Las Palmas Sportsbook Group unable to pay large sports betting winners until March

Las Palmas Sportsbook Group (Horizon 20) states they are unable to pay large balance holders until the first week of March. LasPalmas (SBR rating C-) blames the delay on frozen funds that are scheduled to be released from the bank on March 2nd. Some players have requested their funds as much as seven weeks ago. Sister sportsbook BetToucan entered the SBR Rating Guide today at C-.

Rating Change: Sportsbooks

Sportsbooks LasPalmas & eHorse Group Sportsbooks lowered from C+ to C-

Rating Change: eHorse

eHorse LasPalmas & eHorse Group Sportsbooks lowered from C+ to C-

ParlayCardZ (SBR rating C+) to be merged under Las Palmas (SBR rating B-)

ParlayCardZ (SBR rating C+) to be merged under Las Palmas (SBR rating B-)
LasPalmas management tells SBR that all ParlayCardZ players will receive the same pricing and line set when logging in through LasPalmas. Both sportsbooks are owned by the Horizon 20 Group. PCZ players should expect a seamless transition to the LasPalmas.com website.

LasPalmas (SBR rating B-) owed player reports receiving moneygram payment

LasPalmas players waiting for $40,000

New player victim to sportsbook impersonator

March Madness Interview with Legendz (SBR rating A+) and Las Palmas (SBR rating B-)

March Madness Interview with Legendz (SBR rating A+) and Las Palmas (SBR rating B-)
Handicapper and SBR writer, Peter Loshak sits down with Line managers at Legendz and Las Palmas to talk about the NCAA betting, opening lines, tourney trends, Vegas and the tourney's biggest bets.

SBR: What kind of handle are you seeing so far, and what kind are you expecting? As I'm sure you know, the handle on this year’s Super Bowl actually declined very slightly in Nevada for the second year in a row, despite expectations that it would break the record for Super Bowl wagering. Do you think this year's March Madness handle will be lower as well?

Las Palmas: Yes, I do feel like this year's Madness handle will be lower but I also feel like overall this was a pretty tough year for the industry. I think it’s the worst I've seen in my eight years. We've seen the BOS and Neteller issues and many books getting scared out of the U.S. market. It’s not easy, especially for smaller offices.

Legendz: Super Bowl handle also declined because on paper it was not a real attractive game point spread-wise. And there is an economy right now going on, not to get political, 

SBR: No, get political.

Legendz: Well, an economy that isn’t conducive to running off to Vegas like you had in the past. March Madness offshore though, I don’t expect to be any different from last year. It will be busy and I assume profitable. | Full Interview

SBRforum's Free NCAA Bracket Contest Open

BetRuss enters the SBR Rating Guide at C-

Horizon Twenty family upgpraded from C to C+

Rating Change: eHorse

eHorse LasPalmas & eHorse (Horizon Twenty Group) upgraded from C to C+

LasPalmas offers bailout deal to Bet7Moons victims

LasPalmas (SBR rating C) offering bailout deal to Bet7Moons (SBR rating F) victims. Players have the option to have their balances covered in full with a 20x roll-over (to make wagers totaling twenty times bailout amount) or match the bailout amount with a deposit for a 7x roll-over.

Bet7Moons site redirecting to LasPalmas

Bet7Moons (SBR rating F) owner redirects website to LasPalmas (SBR rating C), where he has relocated his credit package. Robbed Bet7Moons post-up players are hopeful that LasPalmas will not service the stiff agent or will force him to take part in a payment plan to refund victims.

SCAM ALERT:

Industry scammer continues to trick players into joining sportsbooks. Robbie McPhail is operating LegendSportsbook.com which has attracted bettors looking for the real Legendz (SBR rating A-). SBR warned players in March of Mr. McPhail’s LasPalmasSportsbook.com after readers reported depositing in what they believed to be LasPalmas (SBR rating C). Bettors should also beware of OceanSportsbook (SBR rating F) and AmericasBookie (SBR rating F). Both are part of this network of scam sites and are spamming email lists offering large bonuses.

SCAM

ALERT: Rip-off sportsbook site owned by Robbie McPhail. LasPalmasSportsbook.com is designed to con players into believing they are actually playing with five year old sportsbook, LasPalmas(SBR rating C) (betlaspalmas.com). The new cyber-squatting website comes complete with LasPalmas graphics and logos but operates on the Bet33(SBR rating F) wagering platform. The site was previously used to redirect traffic to the real LasPalmas for referral earnings.

SBR Bill Dozer reports:

ParlayCardZ, part of the Horizon Twenty Group, slow-paying client $10,000 since 12/22/05. The player initially requested $5,000 via Neteller the morning of 10/22, but was told the merchant account was not funded. ParlayCardZ then took the player’s banking information in order to process a $10,000 bank wire, but has blamed the holidays as the reason the funds have not yet been deducted from the bettor’s account. SBR has contacted management, who claims their bank, Bank of Costa Rica, has been closed since the 23rd and will remain closed until the 2nd, when the wire will be sent. SBR has contacted the bank which was open on the 22nd, 23rd, and from the 26th through today until 6:00 PM. ParlayCardZ remains unable or unwilling to send payment to the customer via Neteller. The sportsbook will be under review while this withdrawal is pending and Neteller issues are addressed. The Horizon Twenty Group, which includes LasPalmas, has been downgraded to C.

Rating Change: Bookmaker

Bookmaker upgraded from C+ to B- LasPalmas downgraded from B to B-