SBR review: JazzSports

JazzSports payout troubles

JazzSports (SBR rating D) users report being owed $206,255. On August 4th, 2011, SportsbookReview reported that the slow-pay sportsbook told players that payments would be made during the beginning of the football season. To date, none of the players have confirmed payment. One of the players who is owed more than $100,000 posted today on SBRforum indicating that he has not received payment from JazzSports in over six months. The player also pointed out that he has been limited to $250 maximum wagers and placed on a 30-second delay at the sportsbook.

JazzSports, which also operates LooseLines,ABC Islands and JazzBet has been lowered from a sportsbook rating of D+ to D. SBR will update this report as players confirm payment or as more information becomes available.
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JazzSports says no payouts till football season?

A JazzSports (SBR rating D+) user owed $10,000 reports being told that no payouts will be made until September. September marks the launch of the 2011 football season. Five JazzSports players are collectively owed more than $206,255. | JazzSports chat transcript
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Rating Change: JazzSports

JazzSports downgraded from C- to D+

Jazz building, which hosts BetIslands & ABC Sportsbook, experiencing technical issues

UPDATE — The Jazz Sports Group websites are back online.

The Jazz Sports Group facility currently has a power outage, and backup power equipment has also not been functioning properly. SBR spoke with BetIslands (SBR rating C) management, who asked SBR to pass on their apologies to players. Management also tells SBR they are working with a local power company to resolve the issue, but currently do not have a time-line for when the three websites—BetIslands, JazzSports, ABC Islands—will be back online.
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JazzSports withdrawal feedback wanted

A JazzSports (SBR rating C) player reports a payment complaint. The player tells SBR that he maintains a $16,000 balance and was last paid $1,000 via bank wire in November. He claims that he has not been given a date on when he can expect to receive his next payout. SBR is following up with Jazz to discuss this dispute.

The entire Jazz Sportsbook Group family, which consists of Jazz, LooseLines, and ABC Islands was downgraded to C on June 1st for the inability to process large payouts in a timely manner. Players with payment complaints from the Jazz family are asked to submit sportsbook complaint forms.

Jazz Sports player details frustrating withdrawal experience

A JazzSports (SBR rating C) player has written to SBR explaining his disappointment with the handling of his bank wire payout from Jazz. In June of 2010 he requested a $4917 payment via bank wire. The player opted not to choose Moneybookers as his withdrawal method due to Jazz's admission that they were allegedly waiting for a wire to replenish their Moneybookers account. Thinking he was selecting a more expedient method, he requested the bank wire; and has yet to receive payment. SBR is investigating the payment complaint on behalf of the player. The entire Jazz Sportsbook Group family, which consists of Jazz, LooseLines, and ABC Islands was downgraded to C on June 1st for the inability to process large payouts in a timely manner.

JazzSports payout complaint reaches SBR mailbox

A JazzSports (SBR rating C) slow-pay complaint has been reported, one day after the ABC Islands (SBR rating C) payout complaint was published. On May 19th a player requested $2,330 via Moneybookers — he was paid $500 on June 4th, and has received no subsequent payments or response to his e-mails. Players that wish to withdraw funds from any Jazz Sportsbook Group are limited to e-mailing their requests. SBR is investigating the JazzSports and ABC Islands complaints.

Jazz Sportsbook Group payouts update

The Jazz Sportsbook Group, which includes ABC Islands (SBR rating C), LooseLines (SBR rating C), and JazzSports (SBR rating C) currently has three outstanding slow-pay complaints from players totaling $11,500 in funds owed. A manager stated that one of the payout requests, which was reportedly made by a player via e-mail on June 1st was not received. Jazz has discontinued its live chat service, players that wish to withdraw funds must log their requests through e-mail. The player states he requested $2500 to be paid to his Moneybookers account. Players 2 and 3 requested $4000 and $5000 respectively via check in the first week of June. Three other players who wrote to SBR for sportsbook assistance allegedly received payments via Moneybookers. SBR is confirming the payments with these players and will monitor their progress in requesting the rest of their balances. Jazz has claimed it is expecting a bank wire to hit their Moneybookers account to allow for additional eWallet payments. All sportsbook within the Jazz Sportsbook Group were downgraded to C on June 1st for difficulties processing eWallet payments in their listed time-frame.

Jazz Sportsbook Group addresses two payout complaints

The Jazz Sportsbook Group has addressed two payout complaints. The Jazz Sportsbook Group is comprised of ABC Islands (SBR rating C), LooseLines (SBR rating C), and JazzSports (SBR rating C). After failing to provide adequate service via eWallet to players, on June 1st the Jazz Sportsbook Group was downgraded to C. Jazz Sports management has stated that two players who reported slow-pays of a combined $9000 would receive payment next week. Players that have not yet written in regarding the status of their payout requests are asked to write to SBR by submitting a sportsbook complaint form.

Jazz Sports player points out misleading listed payout times

A Jazz Sportsbook (SBR rating C) payment complaint has been reported. On May 27th a player requested $4142 via Moneybookers, before learning from Jazz that he would have to limit his payout requests to $500 increments. This is despite the message on the JazzSports website listing "Same day payouts, receive within hours of your request (up to $5000)". To date the player has received 5 payments from Jazz, and is now being asked to wait an additional two weeks per payout request. Jazz Sports was downgraded to C on June 1st for its inability to efficiently service eWallet methods, along with LooseLines (SBR rating C) and ABC Islands (SBR rating C).

DPT Sports Group launches new LooseLines website

LooseLines (SBR rating B-), a sister sportsbook of JazzSports (SBR rating B) and backed by parent company DPT Sports, is back online after a brief period of housing former BetRuss (SBR rating C-) players. Those players have since been migrated to Jazz Sports. DPT tells SBR that  there will again be a focus on Looselines as an independant brand with dedicated management and customer service. Looselines will be reevaluated after ther new website is tested and new player feedback is received. Players with recent experience at both Jazz and LooseLines are encouraged to write to SBR.

DPT Sports Group to change software Sunday 10 pm Pacific

BetRuss (SBR rating C-) acquired by DPT Sports Group

Jazz books to undergo maintenance

ABCislands (SBR rating B+) JazzSports (SBR rating B+) and LooseLines (SBR rating B) scheduled to be taken off-line at 9pm PST until 4am PST tomorrow for system maintenance.

Warning on fake site

Warning: Jazz Sportsbook www.jazzsportsbook.com is NOT the real Jazz Sports www.jazzsports.com. Jazz Sportsbook is trying to benefit on Jazz's good name - This could easily end up being a scam.