Sportsbook news results for the search term: gotocasino
09.19.2011 (04:43 PM CST)
A BetGoTo (SBR rating D-) player has written SBR with a payment complaint. The player tells SBR that he has received some small payouts over the course of three years from the slow-pay sportsbook and casino group, but is currently waiting on approximately $2,700 since October of 2010. The player reports sending numerous emails to BetGoTo to attempt to receive an update on his withdrawal status.
On August 1st, 2009, BetGoTo entered the SBR sportsbook ratings guide under slow-pay sportsbook group GoToEntertainment, which is most known for powering GoToCasino, Enterbet, and dozens of similar brands. The group is headquartered in San Jose, Costa Rica, staying below the radar and operating off mailer lists. The family is not believed to have many current active players. GoTo briefly operated out of the BetPhoenix (SBR rating C) facility in 2010 before being ejected. During the Go-To stay, BetPhoenix paid $10,000 to delinquent accounts.
On December 10th, 2010, a GoToEntertainment group player reported not being paid two Moneybookers withdrawals totaling $5,000. Since then, SBR has received little from GoTo group players. Those with feedback are urged to write to help@sportsbookreview.com, or to submit a sportsbook complaint form detailing their situations. Alternatively, players may dial 1-830-255-4677 during normal business hours to speak with an SBR dispute analyst.
12.10.2010 (02:55 PM CST)
A GoToEntertainment (SBR rating D-) player reports not being paid for over one year. The player has a balance of $18,203 and two pending Moneybookers withdrawals of $5,000. On 7/19, SBR reported that the GoToEntertainment Group, which includes Enterbet and GoToCasino, left the BetPhoenix building and platform before a takeover deal was finalized. $10,000 was paid to delinquent GoTo account holders during GoTo's brief period in the BetPhoenix office.
07.19.2010 (10:08 AM CST)
Update, 9/04/2010: The GoToEntertainment Group including Enterbet and GoToCasino have been ejected from the
BetPhoenix building and platform. BetPhoenix was hopeful it could provide motivation to GoTo to pay owed players and become profitable under the Phoenix umbrella. BetPhoenix paid over $10,000 to delinquent GoTo account holders during the month GoTo Entertainment was operating from the Phoenix building.
An Enterbet (SBR rating D-) player has written into SBR with new hope after reading the recent report that highlighted the GoToEntertainment groups move into the BetPhoenix (SBR rating B+) platform. BetPhoenix is not backing the GoToGroup but has told SBR that the hosting arrangement is contingent on GoTo paying owed players.
Enterbet player: [quote]Its been well over a year, since I last spoke to you about, slow pay/no pay enterbet. To be honest, I had giving up all hopes of receiving my remaining balance of $1941.05. Until I read your article, about betphoneix contingency to back enterbet, once all owed players has been paid. I would hope, that this would be a chance for me, to finally be cashed out in full. And ask that you would include my account, to the list, of slow pay, dating back as far as 2008.[/quote]
07.14.2010 (11:04 AM CST)
Update, 9/04/2010: The GoToEntertainment Group including Enterbet and GoToCasino
have been ejected from the
BetPhoenix building and platform. BetPhoenix was hopeful it could
provide motivation to GoTo to pay owed players and become profitable
under the Phoenix umbrella. BetPhoenix paid over $10,000 to delinquent
GoTo account holders during the month GoTo Entertainment was operating
from the Phoenix building.
The GoToEntertainment Sportsbook Group, which includes EnterBet (SBR rating D-), GoToEntertainment (SBR rating D-) and GoToCasino (SBR rating D-) has moved into the BetPhoenix (SBR rating B+) office and onto the same wagering platform. BetPhoenix is not backing the GoTo Group but tells SBR that the arrangement is contingent on GoTo paying owed players including the 6 players who have reported not being paid to SBR.
Player 1: A GoToCasino player reports being slow-paid $250 from an April 30th payout request.
Player 2: A GoToCasino player reported being slow-paid $250 from a February 3rd withdrawal request.
Player 3: A GoToCasino player reported being slow-paid from a $6,300 withdrawal requested in June of 2009.
Player 4: A GoToCasino player reported being slow-paid $650 from a March 1st payout request.
Player 5: A GoToCasino player reported being slow-paid $2017 from a late 2009 payout request.
Player 6: An Enterbet player reports being slow-paid $1500 from a November 2009 payment request.
In a recent letter to SBR, a GoTo group manager acknowledged the
slow-pay delays:
GoTo: [quote]We are a couple weeks backed up on our payouts as always happens this time of year, but {name ommitted} payout will be sent next week. [/quote]
05.30.2010 (03:35 PM CST)
A GoToCasino (SBR rating D-) payment complaint has been reported. On February 3rd a player requested a withdrawal of his $250 balance; the request is still pending with no word from GoToCasino on when the payout will be processed. SBR is investigating.
03.31.2010 (07:37 PM CST)
A GoToCasino (SBR rating D-) player has filed a payout complaint. The player has a balance of $6,300. GoToCasino issued a partial payment of $450 in mid-June of 2009. SBR will follow up with GoToCasino.
03.25.2010 (02:55 PM CST)
Two players have filed GoToCasino (SBR rating D-) slowpay complaints. Player one requested $650 on March 1st and had his transaction canceled. GoToCasino informed the player that they were unable to process his payout at that time. Player two has a balance of $2017.55; the player states that after one year of calling GoToCasino numerous times a partial payment of $300 was sent via MoneyGram. The player requested for his account to be closed last week. These are not the first instances of GoToCasino stalling winners; SBR has assisted with GoTocasino player complaints since June of 2005.
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01.11.2010 (05:42 PM CST)
An Enterbet (SBR rating D-) player has filed a slow pay complaint. The player requested $1500 on November 29th, and has not received payment since. SBR will contact Enterbet to inquire as to his payment status. Enterbet is part of the GoToEntertainment family of sportsbooks, which also houses slow-pay sportsbook GoToCasino (SBR rating D-).
07.16.2009 (11:46 PM CST)
GotoCasino (SBR rating D-) continues to stall players who request significant withdrawals. Over the last five years it was common for the sportsbook to put winning players on payment plans. GoToCasino's actions suggest owed bettors may receive funds from deposits from unsuspecting new football bettors.
Player:[quote]I have stopped betting as you asked I have $4070.00 please help Pablo who says he is a manager but I know who owns GotoEntertainment told me I wont get paid till football season. First he told me I wont get paid till March Madness, then Hockey playoffs the Basketball playoffs. Its been over 20 weeks since I requested a payout. Pablo is a con artist.[/quote]
02.13.2009 (11:14 PM CST)GoToCasino downgraded from D to D-
02.13.2009 (10:33 PM CST)GoToCasino (SBR rating D-) player told sportsbook does not have funds to pay
Player: hi, i requested my payout by way of fed ex, i requested $500 from my account and i have been told at least a dozen times by goto that they are waiting on some funds to come in befor they can send me a payout
The player requested his funds one month ago. Players owed above six figures have been told that payouts are "backed up from football season." SBR has added sister sportsbook, LasVegasOffShore to the SBR rating guide at D-.
01.15.2009 (11:09 PM CST)GoToCasino (SBR rating D) player confirms receiving portion of his withdrawal today
Player: I actually got $950 today. Jan 15th. They still owe me $5880. They do this to me every time but like I said I always end up loosing all the funds in my account, I am so disgusted that I don't feel like gambling I would rather clean toiletes. The only way I got this money because I would call every hour on the hour for 10 days and harass the staff to make sure they pay me.
SBR advises all players waiting for delinquent payments to avoid wagering other funds in the account. A slow-paying sportsbook will pay a player who is betting last since it still has a chance at winning the bettor's funds.
01.09.2009 (07:47 PM CST)On-lineSportsbook.com (SBR rating D-) website domain expires
On-lineSportsbook, the subject of Tuesday's withdrawal complaint report, is currently off-line. Slow-paid players became nervous when they saw the expiration message from the website hosting company. They were not contacted by the sportsbook. Balance holders can still log in and view their account at On-Linesportsbook's parent sportsbook, GotoCasino (SBR rating D).
10.02.2008 (11:00 AM CST)Slow-pay sportsbook
Enterbet (SBR rating D-) off-line for fifth day. Players can access their accounts through sister sportsbook
GoToCasino (SBR rating D). Customer service states the website is under
maintenance.
08.12.2007 (01:19 PM CST)GoToCasino AZcasino, Enterbet<strong> </strong>& GoToCasino lowered from D+ to D
08.12.2007 (01:19 PM CST)AZcasino AZcasino, Enterbet<strong> </strong>& GoToCasino lowered from D+ to D
08.12.2007 (01:19 PM CST)EnterBet AZcasino, Enterbet<strong> </strong>& GoToCasino lowered from D+ to D
08.12.2007 (12:47 PM CST)Enterbet downgraded from D+ to D after refusing to pay players based in Asia. The sportsbook continues to hold funds of these winning bettors citing a "bonus abuse" investigation. Enterbet is part of the GoTo Entertainment Group which includes GoToCasino and AZcasino. It is not uncommon for sportsbooks to stall payment to winning players using the excuse of an "account audit" or "investigation."
06.30.2006 (02:37 PM CST)EnterBet <A class=ab href="http://www.sportsbookreview.com/Search/default.aspx?Search=EnterBet&Area=Site&Submit=Home">EnterBet</A>, <A class=ab href="http://www.sportsbookreview.com/Search/default.aspx?Area=Site&Search=gotocasino&Submit2=Search">GoToCasino</A> & <A class=ab href="http://www.sportsbookreview.com/Search/default.aspx?Area=Site&Search=moneyplays&Submit2=Search">MoneyPlaysCasino</A> upgraded from D- to D
06.30.2006 (02:37 PM CST)GoToCasino <A class=ab href="http://www.sportsbookreview.com/Search/default.aspx?Search=EnterBet&Area=Site&Submit=Home">EnterBet</A>, <A class=ab href="http://www.sportsbookreview.com/Search/default.aspx?Area=Site&Search=gotocasino&Submit2=Search">GoToCasino</A> & <A class=ab href="http://www.sportsbookreview.com/Search/default.aspx?Area=Site&Search=moneyplays&Submit2=Search">MoneyPlaysCasino</A> upgraded from D- to D
06.30.2006 (02:37 PM CST)MoneyPlaysCasino <A class=ab href="http://www.sportsbookreview.com/Search/default.aspx?Search=EnterBet&Area=Site&Submit=Home">EnterBet</A>, <A class=ab href="http://www.sportsbookreview.com/Search/default.aspx?Area=Site&Search=gotocasino&Submit2=Search">GoToCasino</A> & <A class=ab href="http://www.sportsbookreview.com/Search/default.aspx?Area=Site&Search=moneyplays&Submit2=Search">MoneyPlaysCasino</A> upgraded from D- to D
06.06.2005 (10:36 PM CST)GoToCasino and sister sportsbook, EnterBet exit the Blacklist with an upgrade to D-. SBR no longer has pending payout complaints against these Sportsbooks, which are owned and managed by the GoTo Group. Readers should realize that this upgrade is only a reflection of the book completing payment plans and becoming current on delinquent accounts. SBR still considers these sportsbooks a high risk and encourages players to use caution.
06.06.2005 (08:39 PM CST)EnterBet GotoCasino and Enterbet upgraded from F+ to D-
06.06.2005 (08:39 PM CST)GoToCasino and Enterbet upgraded from F+ to D-