I won 2 bonuses, 1 in 2015 and a smaller one in 2016. After I built up the the one in 2015, I made a futures wager of that amount and money was tied up over a year, which won. Met the extreme 16x rollover requirement for both and recently requested withdrawal. They made me forfeit over $800 stating my account balance was 0 when I won the 2016 bonus and only paid up to 10x bonus on that portion only.
I never lost any of the 2015 bonus winnings and had almost $200 tied up in pending futures which won over a year later. Intertops says having a pending futures wager didn't matter, my betting account was 0 when I won 2016 bonus and all winnings were derived from that bonus only. Therefore the forfeiture of anything above 10x max payout for 2016 bonus. I never lost either bonus the whole time and met all rollover requirements. I submitted complaint form with SBR.