[diboluca]

Help for what's happening to me!
After many losses, as soon as I started to win, in a completely lawful, as I had on the account about 4000 euro, I requested a withdrawal. It immediately took the control mechanism: first they asked for a copy of the identity document, then screenshots skrill with all transactions, so the picture with the document in hand on the background of their email, finally, the utility bills for the past 3 months. I understand that with so many frauds, the checks are more rigid, but I found it difficult to make the photo with the document in hand on the background of their email .Anyway I sent everything but are still waiting for their answer. After reading on the forum all desperate cases, I'm not quiet because I suspect that this may be a real scam at the expense of an innocent man who has not violated their contract (no software to place bets, always identical game stations, no multiple accounts), has all the right documents. His only crime is to have won and for that reason the quotas are lowered when you log in, the limit of the stakes decreases, your balance can not withdraw. Anyway I'll wait a few more days their answer and then I'll see how to behave (if it is necessary to fill out the form)

[moojoo]

Ok,its your side of the story. File a complaint with sbr and lets see if they can help you. In my case withdrawals are matter of minutes to neteller.

[bettingmosquito]

Hi
did you get your withdrawal, at last?
I am about to open an account, but I am a bit suspicious about them.

[diboluca]

No, I can bet but I can not pick up because I await their reply on the submitted documents and selfies (this is the fifth day)

[Optional]

No, I can bet but I can not pick up because I await their reply on the submitted documents and selfies (this is the fifth day)

5 days is not long for them.

And if they have left your account open for betting it probably means this is just 'normal' KYC.

[jjgold]

PLay small there if anything

[bettingmosquito]

No, I can bet but I can not pick up because I await their reply on the submitted documents and selfies (this is the fifth day)

Thanks, please let us know.

I opened an account yesterday and wanted my account to be verified before I make my 1st deposit, they said it is fine, no need. They would request documents when I withdraw. I honestly don't like that policy.