1. 12-18-16 04:37 PM #1
    branboy1077
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    5Dimes Is A JOKE

    My wife has an account with 5Dimes...they've been less than hospitable. All we wanted was to get her username, and they are asking for a passport photo. VERY shady. And since then, they have blocked her account (which means they are stealing her money) and the customer service reps have been nothing but rude. All we want is to move the money to a new book. Why is this so hard?
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  2. 12-18-16 04:50 PM #2
    Jowframs
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    Rules are Rules
    You have to follow the Guidelines
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  3. 12-18-16 04:52 PM #3
    UBNVS
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    Crooks! I tried signing up for a account 3 years ago and they were snobs! Don't ever play at this book. Way better options out there!
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  4. 12-18-16 04:54 PM #4
    Jowframs
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    5Dimes Top Three Bar none
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  5. 12-18-16 05:07 PM #5
    OTL
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    So, you ignored their request and they in turn blocked the account?

    You realize they are doing that to protect your account from unauthorized access, right?
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  6. 12-18-16 07:00 PM #6
    big joe 1212
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    Why are you on here to gripe and not your "wife"

    Sounds like you made an account under her name and now you are having a hard time getting the money.
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  7. 12-18-16 09:42 PM #7
    Optional
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    Quote Originally Posted by branboy1077 View Post
    My wife has an account with 5Dimes...they've been less than hospitable. All we wanted was to get her username, and they are asking for a passport photo. VERY shady. And since then, they have blocked her account (which means they are stealing her money) and the customer service reps have been nothing but rude. All we want is to move the money to a new book. Why is this so hard?
    5Dimes (and most books) only allow 1 account per household/IP so there is a chance that is a problem.

    Many people try to use wife/girlfriend ID to open a second account to avoid betting limits on their account, claim extra bonuses etc. So even just saying "my wife's account" would be a red flag to any book.

    Asking about someone else's account suggests that you are either involved in controlling it, which also is not allowed, or are trying to steal someone elses money.

    Books will not discuss anyone else's account with you. Would you want them to do that with yours?

    Not knowing the login ID.... well that sounds like you are trying to break into an ex-wife account maybe. Who does not know their own login or cant find it in their email history?


    And lastly, you blow up about being asked for ID... Why? Just send the damn ID and fix the problem if it can be.


    Even if you were an honest player, you sound incredibly suspicious.
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  8. 12-18-16 10:21 PM #8
    Microphone
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    Well put Opti.

    Seven years a member here at SBR and that's your first post. Memorable.
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  9. 12-18-16 11:43 PM #9
    SBRMAN23
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    Quote Originally Posted by Microphone View Post
    Well put Opti.

    Seven years a member here at SBR and that's your first post. Memorable.
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  10. 12-18-16 11:58 PM #10
    ATC727
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    I do have to admit 5D has limited their withdrawal options tremendously.
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  11. 12-19-16 12:00 AM #11
    ATC727
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    anyone have a bank write or check issued to them? how long do they take realistically?
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  12. 12-19-16 02:16 AM #12
    BrickJames
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    Quote Originally Posted by ATC727 View Post
    I do have to admit 5D has limited their withdrawal options tremendously.
    Get on board with bitcoin. You will never look back.
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  13. 12-19-16 04:26 AM #13
    Optional
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    Quote Originally Posted by ATC727 View Post
    anyone have a bank write or check issued to them? how long do they take realistically?
    2 x 5D check payment posts in this months payment reports thread. 3 days and 4 days.
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  14. 12-19-16 06:15 AM #14
    jjgold
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    when things do not go posters way they cry
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  15. 12-19-16 11:02 AM #15
    BrickJames
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    5 Dimes A+ in my book.
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