A couple of months ago i withdrawn 700 euro from Bwin after i played like a week or so.
In the 01.10.2016 I deposit 50 euro to them and my account was never credited althoug i received an confirmation email with de deposit. After i called them they said that my account ballance was negative because of a bet that was voided back then when i played at them. I checked my betting history on my account its all deleted i cannot see the voided bet. In that moment i started to laugh because i couldnt belive that crap the guy was feeding me and he closed the phone in my face!
I would like to know if i cand make a complaint against them because i dont find it normal to take my money without eny evidence. I would add that its not the first time it happened ... when i was playing they also canceled another bet of mine after 2 days motivating that it was an error and i placed my bet after the result was obvious. They took form my ballance 150 euro with that ocasion. And of course without eny proof. I only played live bets .
I,m sorry if i didnt posted in the right place and ask for a moderator to move the post in the right section!
Thanks!