http://ww.betigo.com/ has closed my account and i have about 27k Turkish Lira ( about 8000€) in the account. After the Wales - Georgia match i won about 13k TL ( about 3000€) but when i try to log in to my account i see that they closed my account.
Afer that i talked with live support they told me that i have more than one account, but i am not. They show me another user who bets the same event and the same options with me but of course that account is not related with me. They send me a screenshot which shows that on the Germany - Czech Republic match me and the other user placed bet on the draw and Czech Republic options.
I tell them my account is not limited and i can bet with the amount that i wanted so i don't need another account but they told me that it is a strong evidence of having a second account and closed my account.
Now, when i join the live support they refuse to talking to me. The only thing they say that we will not give you further explanation if you want to contact us please send an e- mail to contact@betigo.com and they stop the conversation.
Are there anything that i can do to get my cash back.