1. #71
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 57,597
    Betpoints: 9208

    Quote Originally Posted by nyyanks773 View Post
    Made a small deposit today in BTC and took about an hour to get in. Placed two wagers and they've yet to be graded. One has been over for around 2 hours and the other about 20-30 minutes
    5.15am there right now.

    Think it's always going to be slow for night games in US.

    Or until they have enough US customers to justify more staff on the night shift I guess.

  2. #72
    nyyanks773
    nyyanks773's Avatar Become A Pro!
    Join Date: 12-26-10
    Posts: 688
    Betpoints: 358

    Quote Originally Posted by Optional View Post
    5.15am there right now.

    Think it's always going to be slow for night games in US.

    Or until they have enough US customers to justify more staff on the night shift I guess.
    yeah, figured software would just auto grade or something ..

  3. #73
    nyyanks773
    nyyanks773's Avatar Become A Pro!
    Join Date: 12-26-10
    Posts: 688
    Betpoints: 358

    Wanted to add that they have great customer service and a plethora of options to use including live betting and many different options to choose from you can't find at many of the big offshore books. SBR should get a review started on them!

  4. #74
    mikkopoika
    mikkopoika's Avatar Become A Pro!
    Join Date: 01-28-17
    Posts: 37
    Betpoints: 1528

    Warning! This bookmaker confiscated all my sporsbook winnings accusing me of bonus abuse. Apparently when a customer chooses to play competitive odds they label you. By obeying rules to the letter is not enough they seem to be doing what they want.

  5. #75
    Alfa1234
    Alfa1234's Avatar Become A Pro!
    Join Date: 12-19-15
    Posts: 2,722
    Betpoints: 2544

    Quote Originally Posted by mikkopoika View Post
    Warning! This bookmaker confiscated all my sporsbook winnings accusing me of bonus abuse. Apparently when a customer chooses to play competitive odds they label you. By obeying rules to the letter is not enough they seem to be doing what they want.
    I doubt very much they would do anything of the sort if they did not have a very good reason for it. John is a good guy.

  6. #76
    mikkopoika
    mikkopoika's Avatar Become A Pro!
    Join Date: 01-28-17
    Posts: 37
    Betpoints: 1528

    I have tried to get an answer from them but nothing. I followed the rules by letter that is for sure.

  7. #77
    Bill Dozer
    @BillDozer110
    Bill Dozer's Avatar Become A Pro!
    Join Date: 07-12-05
    Posts: 10,894
    Betpoints: 21705

    Mikkopoika

    Go ahead and fill out the SBR complaint form if you would like assistance. Please forward all communication and copy of your bet tickets or what information you do have.

  8. #78
    mikkopoika
    mikkopoika's Avatar Become A Pro!
    Join Date: 01-28-17
    Posts: 37
    Betpoints: 1528

    Well how can I get copies of my bet tickets as they closed my account? All I can see is a message telling about this closure when trying to sign in. This is in order for them to hide the evidence.
    Last edited by mikkopoika; 01-30-17 at 10:14 AM.

  9. #79
    Alfa1234
    Alfa1234's Avatar Become A Pro!
    Join Date: 12-19-15
    Posts: 2,722
    Betpoints: 2544

    Asked the owner about this and he said the following:

    It appears you opened about 20 accounts, took bonus on each, bet the exact minimum and attempted to withdraw the winnings. You knew exactly what you were up to.

  10. #80
    mikkopoika
    mikkopoika's Avatar Become A Pro!
    Join Date: 01-28-17
    Posts: 37
    Betpoints: 1528

    Lol is there some kind of database to prove this and if so there is still nothing rogue about my behavior. I am allowed to have an account also at other bookmakers.
    Last edited by mikkopoika; 01-30-17 at 03:58 PM.

  11. #81
    Alfa1234
    Alfa1234's Avatar Become A Pro!
    Join Date: 12-19-15
    Posts: 2,722
    Betpoints: 2544

    I doubt very much they will share that info publicly as it'll only help you to avoid getting caught in the future. He did mention you were from Finland which your username here seems to confirm.

    Also: it's against the T&C of every bookie to open multiple accounts and abuse bonuses so "nothing rogue" is simply not true.

  12. #82
    mikkopoika
    mikkopoika's Avatar Become A Pro!
    Join Date: 01-28-17
    Posts: 37
    Betpoints: 1528

    I only have opened one account at betballer. I also own one account at vitalbet but that should not be a problem as the bookmakers are not linked I was told via live chat.

  13. #83
    Alfa1234
    Alfa1234's Avatar Become A Pro!
    Join Date: 12-19-15
    Posts: 2,722
    Betpoints: 2544

    Quote Originally Posted by mikkopoika View Post
    Lol is there some kind of database to prove this and if so there is still nothing rogue about my behavior
    This seems to at least somewhat imply you know exactly what is going on.

  14. #84
    mikkopoika
    mikkopoika's Avatar Become A Pro!
    Join Date: 01-28-17
    Posts: 37
    Betpoints: 1528

    Anyway there is nothing rogue about asking for a payout after rollover has been completed.

  15. #85
    italiano
    italiano's Avatar Become A Pro!
    Join Date: 03-11-15
    Posts: 217
    Betpoints: 2609

    i guessed that had to start the problem with them.... obvsioly if you have 200 account like they said ... you can't do enything

  16. #86
    UKK
    UKK's Avatar Become A Pro!
    Join Date: 01-30-17
    Posts: 10
    Betpoints: 403

    I´m also one of those finns who's account got closed and money confiscated (or stolen, which you prefer)!
    But this thing will be sort out so don't worry...

    And btw, Alfa1234 tell John to answer his email. He has been strangely silent about this situation...

  17. #87
    mikkopoika
    mikkopoika's Avatar Become A Pro!
    Join Date: 01-28-17
    Posts: 37
    Betpoints: 1528

    This all is indicating economical troubles within the company and once again I have never created multiple accounts at any bookmaker in order to benefit from multiple bonuses. To prove me wrong feel free to show some evidence. If you won´t you are making yourself nothing but a confirmed criminal. Also is the whole day absence of a live chat representative today an indication to an economical collapse?
    Last edited by mikkopoika; 01-30-17 at 02:09 PM.

  18. #88
    UKK
    UKK's Avatar Become A Pro!
    Join Date: 01-30-17
    Posts: 10
    Betpoints: 403

    Hello Mr. XXXXXXXX,

    We had a tonne of accounts set up from Finnish players over the space of a few days.


    Every player bet the same amounts to reach €500 turnover, got their accounts verified and tried to withdraw their full balance immediately afterwards.


    We have had the same type of incident from other countries in the past and and frankly have no interest in entertaining that type of thing again.


    We see your posts on SBR. FYI, our business is very strong financially. Not paying you is because of bonus abuse, not because we do not have the funds to do so.


    --
    Regards,


    Team Betballer

    Email: info@betballer.com
    Web: http://betballer.com/






  19. #89
    GTOGoat
    GTOGoat's Avatar Become A Pro!
    Join Date: 02-13-16
    Posts: 49
    Betpoints: 348

    Sounds like the punter(s) did not play in good faith. Betballer should reverse all bonuses and any winnings of bonuses and the allow the players to do what they wish with their Bitcoin.

  20. #90
    UKK
    UKK's Avatar Become A Pro!
    Join Date: 01-30-17
    Posts: 10
    Betpoints: 403

    BetBaller.com was given positive feedback on one off the Finnish sportsbetting site/forum so there is nothing strange that many Finnish opened the account there, or is there? This information is also been given to BetBaller.com...

  21. #91
    mikkopoika
    mikkopoika's Avatar Become A Pro!
    Join Date: 01-28-17
    Posts: 37
    Betpoints: 1528

    I would somehow understand if there was a betting syndicate as a reason where group of people would be betting same outcomes of matches in order to complete a required rollover but me personally at least had no clue about this so called rush of Finnish customers and definitely when doing my wagers have been acting alone. Again when rollover is completed money belongs to a customer noone can deny that. Also I did not join this bookmaker because of a Finnish forum. If you think your rollover is too easy to complete you should alter your terms and conditions like a decent business would do and pay what you already owe.
    Last edited by mikkopoika; 01-30-17 at 02:48 PM.

  22. #92
    Bill Dozer
    @BillDozer110
    Bill Dozer's Avatar Become A Pro!
    Join Date: 07-12-05
    Posts: 10,894
    Betpoints: 21705

    "Every player bet the same amounts to reach €500 turnover, got their accounts verified and tried to withdraw their full balance immediately afterwards."

    If I understand the facts correctly and they did take a large volume of bets from individual players from a country and then canceled those bets after they won, that's theft and Betballer are crooks. It seems they not only confiscated an earned bonus but more importantly, stole balances after taking a shot at players' bankrolls when they risked their funds for a meaningless rollover.

  23. #93
    Alfa1234
    Alfa1234's Avatar Become A Pro!
    Join Date: 12-19-15
    Posts: 2,722
    Betpoints: 2544

    Quote Originally Posted by Bill Dozer View Post
    "Every player bet the same amounts to reach €500 turnover, got their accounts verified and tried to withdraw their full balance immediately afterwards."

    If I understand the facts correctly and they did take a large volume of bets from individual players from a country and then canceled those bets after they won, that's theft and Betballer are crooks. It seems they not only confiscated an earned bonus but more importantly, stole balances after taking a shot at players' bankrolls when they risked their funds for a meaningless rollover.
    Somehow I think there's a little more to it than this. They have reason to believe this is the same player. Also a strong coïncidence 2 players come here on the same day, register on the same day and seem to know each other. This indicates to me there is a strong possibility of it being the same person.

    And don't you think if a Finnish forum gives a bookie positive feedback, at least some of the new registrations would act a bit differently and not just roll over the exact same amount and then withdraw the complete balance? This stinks on so many levels...

  24. #94
    mikkopoika
    mikkopoika's Avatar Become A Pro!
    Join Date: 01-28-17
    Posts: 37
    Betpoints: 1528

    I never created multiple accounts at any bookmaker in order to benefit from multiple bonuses. In this particular case to prove me wrong feel free to show some evidence. If you won´t you are making yourself nothing but a confirmed criminal. Speaking of those confiscated winnings they in fact not only took the bonus amount and related winnings but also winnings that originated from deposit amount that even adds up the rogueness. Like if I had not had a bonus at all but wagered with only my deposit and bookmaker confiscating my winnings.
    Last edited by mikkopoika; 01-30-17 at 06:32 PM.

  25. #95
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 57,597
    Betpoints: 9208

    Quote Originally Posted by Alfa1234 View Post
    Somehow I think there's a little more to it than this. They have reason to believe this is the same player. Also a strong coïncidence 2 players come here on the same day, register on the same day and seem to know each other. This indicates to me there is a strong possibility of it being the same person.

    And don't you think if a Finnish forum gives a bookie positive feedback, at least some of the new registrations would act a bit differently and not just roll over the exact same amount and then withdraw the complete balance? This stinks on so many levels...
    It doesn't really matter if a Finnish forum referred them or not.

    If they are all separate individuals, all betting separately, and did not break any betting rules, then they should be paid.


    As the player pointed out, if John has offered a bonus he now finds too generous he needs to change the bonus not refuse to pay people who took that bonus in good faith.


    I realize John is newish to this game (unless you count his bingo site before this venture) and trying to be open, easy to deal with and not require a lot of ID etc. But only the scummiest biggest scam shops that exist try to avoid paying out by blaming entire countries or regions who have won too much.

    If you are talking to him please mention that. He needs a valid reason to confiscate these funds, not a hunch too many people in Finland must be doing wrong as too many are beating him the same way.
    Last edited by Optional; 01-30-17 at 06:39 PM.
    Points Awarded:

    Bill Dozer gave Optional 1 Betpoint(s) for this post.


  26. #96
    littlekona
    littlekona's Avatar Become A Pro!
    Join Date: 11-19-15
    Posts: 5,218
    Betpoints: 5792

    They probably cleaned up betting Finland hockey liga...like every game goes over its scorefest everytime i see it...

  27. #97
    ezeemunee
    ezeemunee's Avatar Become A Pro!
    Join Date: 10-06-15
    Posts: 168
    Betpoints: 946

    since when did it become a crime to withdraw your winnings or even even entire balance after you have completed the required rollover? does this book expect you to keep wagering until at some point you lose all money??? it's comical this book thinks it's somehow wrong for players to want to withdraw their money after having completed the required rollover requirements. lmao
    Last edited by ezeemunee; 01-30-17 at 10:53 PM.

  28. #98
    tommir99
    tommir99's Avatar Become A Pro!
    Join Date: 04-17-13
    Posts: 914
    Betpoints: 9148

    Wow, I'm from Finland too so I don't think it's a good idea to open an account with betballer now. Fortunately I never did

    I was wondering... if they think one player has 20 accounts how can the player verify all those accounts? By borrowing different IDs from their relatives, neighbors etc.?

  29. #99
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 57,597
    Betpoints: 9208

    Quote Originally Posted by ezeemunee View Post
    since when did it become a crime to withdraw your winnings or even even entire balance after you have completed the required rollover? does this book expect you to keep wagering until at some point you lose all money??? it's comical this book thinks it's somehow wrong for players to want to withdraw their money after having completed the required rollover requirements. lmao
    I've run into a few shops who want to stretch the definition of non-recreational to mean anyone who plays the bonus in a way to maxmize the chances of completing it.

    That message UKK posted does sound a little bit like Betballer might be thinking this way. I'm not certain they really mean that though as the owner has certainly always come across as fair minded in the past.

    Will be interesting to find out the full story. I don't think we are getting it all here just yet.

  30. #100
    moojoo
    moojoo's Avatar Become A Pro!
    Join Date: 09-02-16
    Posts: 938
    Betpoints: 229

    This is plain theft. If guys verified their accounts and all was ok. Unless they can make connection between same bets or same ip,they must pay.This owner said they are verified,people in Europe like to have money on their e wallets,and deposit after when they want to make bets. Europeans are not limited deposit/withdrawal wise like Americans.

  31. #101
    Bill Dozer
    @BillDozer110
    Bill Dozer's Avatar Become A Pro!
    Join Date: 07-12-05
    Posts: 10,894
    Betpoints: 21705

    Quote Originally Posted by Alfa1234 View Post
    Somehow I think there's a little more to it than this. They have reason to believe this is the same player. Also a strong coïncidence 2 players come here on the same day, register on the same day and seem to know each other. This indicates to me there is a strong possibility of it being the same person.

    And don't you think if a Finnish forum gives a bookie positive feedback, at least some of the new registrations would act a bit differently and not just roll over the exact same amount and then withdraw the complete balance? This stinks on so many levels...
    Its not uncommon for people to share deals or be opportunists as a group. People have been gaming airline miles and using the slickdeals model (before slickdeals was considered fair) for along time. Whole countries have been banned from sportsbooks or their bonuses because a book offered a free $20 targeting Canada and the majority of it would come from a country where $20 is a weekly paycheck.

    Its not uncommon for people in other forums to drop SBR's complaint form link after a group of people get cheated. We often receive valid individual complaints in batches. Again, all theoretical...going by what we are all reading in this thread.

  32. #102
    Alfa1234
    Alfa1234's Avatar Become A Pro!
    Join Date: 12-19-15
    Posts: 2,722
    Betpoints: 2544

    Talked to the owner John and was told they have their reasons to believe there was abuse going on. They'll happily answer any questions from SBR in case they arise.

  33. #103
    raiders72001
    raiders72001's Avatar SBR PRO
    Join Date: 08-10-05
    Posts: 10,441
    Betpoints: 15096

    Quote Originally Posted by Bill Dozer View Post
    Its not uncommon for people to share deals or be opportunists as a group. People have been gaming airline miles and using the slickdeals model (before slickdeals was considered fair) for along time. Whole countries have been banned from sportsbooks or their bonuses because a book offered a free $20 targeting Canada and the majority of it would come from a country where $20 is a weekly paycheck.

    Its not uncommon for people in other forums to drop SBR's complaint form link after a group of people get cheated. We often receive valid individual complaints in batches. Again, all theoretical...going by what we are all reading in this thread.
    Forget the book, but they banned Denmark some years back.

  34. #104
    Bill Dozer
    @BillDozer110
    Bill Dozer's Avatar Become A Pro!
    Join Date: 07-12-05
    Posts: 10,894
    Betpoints: 21705

    Quote Originally Posted by raiders72001 View Post
    Forget the book, but they banned Denmark some years back.
    Oh yea.. Remember Dimeplayer?

  35. #105
    raiders72001
    raiders72001's Avatar SBR PRO
    Join Date: 08-10-05
    Posts: 10,441
    Betpoints: 15096

    Quote Originally Posted by Bill Dozer View Post
    Oh yea.. Remember Dimeplayer?
    yep. Did players ever get paid on that one or did Dimeplayer just keep all the money?

First 1234 Last
Top