Hello. I opened an account in the bookie on 13 June. I make a deposit by neteller 100 euros. Got a mail message, you need to confirm the identity. I send them a June 14 photo passport and a utility bill.
My first bid and balance became 428 euro. After that it became impossible to make a bet. The site does not work when you try to place a bet requires authentication, even though I'm already logged in, and account. So I decided to order the payment. But the withdrawal of the money appears, you need to pass the test of personality.
According to their rules, they can check documents to one week. But today it is 11 days, I sent them the documents, but they have not been tested so far!
I wrote several letters to tech support, but received no response. Twice I asked the question on their Facebook page, but both times my post was removed, and now they have disconnected me to write on this page!
I wrote a complaint to the SBR, although it is not certain that they will be able to help me.
shnaran,
Go ahead and write to the book and CC help@sportsbookreview.com. That will give us something to respond to and may serve as authorization to contact them on your behalf.
Today I received a letter from cases@sportsbookreview.com. Officer Brad writes that contacted the bookmaker and is waiting for a response from them. But they still do not respond, probably ...
Yesterday, replied to a letter to tech support about the fact that it is impossible to bet that sent them on 18 June. I wrote a letter of response to the question, when will be checked my documents, which are sent to them more on 13 June. Waiting for a reply from them.
SBR Top-Rated Sportsbooks
Liveoddset.com
Reply With Quote
