Hi, I am the latest victim of 10bet. I opened my account with 10bet in December 2015 and deposited $288 AUD. I got the bonus. I got lucky on this book and managed to turned $288 into $2571. I have completed their all rollover requirements on 21st Jan 2016 and requested a withdraw of $2500 through bank transfer on 21st of Jan 2016. They asked me for documents for verification which I sent immediately. On 25th of Jan 2016, 10bet sent me a message that my withdraw is successful. Today is 2nd of Feb 2016, exactly 8 days and their is no sign of money in my account.
From the withdraw request it's almost 2 weeks and I am still waiting for my funds of $2500. In 2015-16 what kind of bookie do this sort of late payment when payment can be transferred within seconds??????
I send emails to 10bet to confirm me that withdraw is successful and any tracking/reference number but no answer from them. I am losing my patience now.
Please advice me how I can proceed from here?
Thanks from Australia