1. #1
    aylos84
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    BetCRIS cancelling wagers for no reason

    12/01 12:10:44 PM #513 TORONTO 197o26 OPENER
    12/01 12:10:44 PM #514 ATLANTA -3 OPENER
    12/01 12:10:49 PM #513 TORONTO 197
    12/01 12:11:02 PM #513 TORONTO 197o26
    12/01 12:11:05 PM #513 TORONTO 198½o26
    12/01 12:11:09 PM #513 TORONTO 198½


    I made a bet of over 197 -110 for $2k at BetCRIS for the Toronto Atlanta game tomorrow. Automove kicked in to -126. Trader moved price back to 197 I bet again for another $2k. Automove kicked in to -126. Trader now moves to 198.5.

    I login my account to see this message:

    Online Message

    duplicate bet deleted 513 o 197






    I called BetCRIS told them this was total bs. Wanted the bet reinstated. Clerk spoke to trader told me I had violated the limits for the game and the second bet does not stand. I am a longtime customer and would rather settle disputes over the phone than publicly on the forums. They have absolutely no right to cancel this bet.

    Thoughts?







  2. #2
    drjohn
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    Quote Originally Posted by aylos84 View Post
    Trader moved price back to 197 I bet again
    I'm guessing this was an error / glitch, which means your 2nd bet was on an incorrect line
    and considered duplicate since you have just made the same bet a few seconds earlier.

    Bookies have the right to cancel bets on incorrect lines, duplicates, etc.

  3. #3
    RonPaul2008
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    Quote Originally Posted by drjohn View Post
    I'm guessing this was an error / glitch, which means your 2nd bet was on an incorrect line and considered duplicate since you have just made the same bet a few seconds earlier. Bookies have the right to cancel bets on incorrect lines, duplicates, etc.
    The situation described seems flimsy. Sometimes the line moves to a different line and sometimes it doesn't and both happen commonly, though not normally on an opener like that. This type of cancellation has never happened to me and I do their nba openers.

  4. #4
    trytrytry
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    aylos84 - they have no case to cancel your confirmed wager in that situation. another case of so called A+ books making up rules that suit them and not the players and not following industry standard rules. post up players at a disadvantage as it is sending in all the money first.

  5. #5
    SBR Contests
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    Aylos, please fill out a complaint form and an analyst will assist you.

    http://www.sportsbookreview.com/sportsbook-complaint/

  6. #6
    RonPaul2008
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    Well i'm on under 198.5 and under 198 big, you should be happy it was cancelled as it is no longer a good play.

  7. #7
    ClippersSux
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    The max limit on an NBA total opener is 2k. The software should have given you a message that states you're over the max limit. Probably a software glitch of some sort.

  8. #8
    RonPaul2008
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    Quote Originally Posted by ClippersSux View Post
    The max limit on an NBA total opener is 2k. The software should have given you a message that states you're over the max limit. Probably a software glitch of some sort.
    It's a max per bet. You can bet again right away to your hearts desire

  9. #9
    jjgold
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    you bet same line twice

  10. #10
    smoke a bowl
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    Quote Originally Posted by aylos84 View Post
    12/01 12:10:44 PM #513 TORONTO 197o26 OPENER
    12/01 12:10:44 PM #514 ATLANTA -3 OPENER
    12/01 12:10:49 PM #513 TORONTO 197
    12/01 12:11:02 PM #513 TORONTO 197o26
    12/01 12:11:05 PM #513 TORONTO 198½o26
    12/01 12:11:09 PM #513 TORONTO 198½


    I made a bet of over 197 -110 for $2k at BetCRIS for the Toronto Atlanta game tomorrow. Automove kicked in to -126. Trader moved price back to 197 I bet again for another $2k. Automove kicked in to -126. Trader now moves to 198.5.

    I login my account to see this message:

    Online Message

    duplicate bet deleted 513 o 197






    I called BetCRIS told them this was total bs. Wanted the bet reinstated. Clerk spoke to trader told me I had violated the limits for the game and the second bet does not stand. I am a longtime customer and would rather settle disputes over the phone than publicly on the forums. They have absolutely no right to cancel this bet.

    Thoughts?





    you'll be OK big guy.

  11. #11
    smoke a bowl
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    Quote Originally Posted by SBR Contests View Post
    Aylos, please fill out a complaint form and an analyst will assist you.

    http://www.sportsbookreview.com/sportsbook-complaint/
    No worries, his bet lost. Guessing he doesn't want the bet now.

  12. #12
    smoke a bowl
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    Quote Originally Posted by trytrytry View Post
    aylos84 - they have no case to cancel your confirmed wager in that situation. another case of so called A+ books making up rules that suit them and not the players and not following industry standard rules. post up players at a disadvantage as it is sending in all the money first.
    Try i think you are slightly wrong here." A" books make decisions to cancel a bet instantly whether correct or not (some decisions are close and have to be made fast), however less than "A" books wait til the game goes final and then decide how to handle the wager.

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